5 Examples of Great Case Studies You'll Want to Emulate (2023)

As a case study writer, I know that case studies do more than explain the problem a client faced, how a product or service solved it, and what the results were. They tell a great yarn, as the following five examples of great case studies show.

Case studies that are enjoyable to read use compelling storytelling by painting a clear picture of success with the client’s voice and experience. They offer data to back up any claims and provide eye-catching visuals. And if they cite research besides their own, they get bonus points.

As a case study writer, I offer you five great examples that you could use as templates.

1.GoogleCase Study

ThisGoogle case studytells the story of a last-minute effort byBeats, the headphones and earphones manufacturer, to promote its brand once its brand ambassador, Tom Brady of the New England Patriots, was headed to the Super Bowl.

The case study explains how Beats and its agencyPMGcapitalized on the Super Bowl through YouTube and social media. Beats didn’t need an expensive TV commercial to have an impact.

Google, by the way, gives its users an option for reading the case study. They can either read it as a web page or download it as a PDF. The two look virtually the same, so I’ll focus on the web page.

What this case study does well:

  • Clean layout:Lots of white space; short, readable paragraphs; and good use of graphics.
  • Shareable imagery:Since this is the web, Google takes advantage of social media. Graphics, such as a chart and a 21-second video of Tom Brady (awesome copywriting, by the way), can be shared via social media.
  • Clever headings:You won’t find the dull challenge/solutions headings here. Instead, the conclusion was “Scrappiness for a win.” Now that’s catchy. Also, the solution was presented as a how to, so it’s instructional and helpful for folks who might want to follow their lead.
  • Data:The Google case study focused on brand building, not driving sales. But it used data effectively in call-outs, specifically what social media people use to view Super Bowl ads they missed.
  • Client voice:Earl Hwang, PMG’s global brand strategy lead for Beats, is the source for the case study, and he’s a great interview. Every section includes strong quotes that add personality to an already interesting piece.

Quibbles: The video of Tom Brady is no longer available.

2.SimpleReach Case Study

SimpleReach (now Nativo) is a content data platform that Intel, the well-known chip manufacturer, used for its content marketing efforts.The case study(PDF) looks good on the web but could also serve as collateral at a conference.

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Great case studies, like this one from SimpleReach, show how to use data call-outs and pull quotes effectively.

What this case study does well:

  • Professional layout:This is a great-looking color PDF that could be confused with a white paper, it looks so good.
  • Different titles:It breaks out the typical challenge/solution/results in a different way. It uses goal and approach for the first two.
  • Clear headlines:Headlines summarize what Intel wanted to achieve, how it did so, and what the results were. There’s no guesswork here.
  • Use of bold:The case study adds bold to quotes or to call out important information, breaking up the text and making you take notice.
  • Classy images, data, pull quotes:Intel provides an image of the product next to a smartphone, so you can understand how the two interact. It also highlights quotes in little sidebars and data in easy-to-follow charts.
  • Company bio and contact info:The bio sets the stage for the case study. The audience is probably familiar with Intel, but not with Intel’s content marketing efforts.The last page gives info about SimpleReach and how to reach them.

My only quibble:There is no equivalent bio for SimpleReach. You might walk away thinking this was a case study from Intel.

3.PwC Case Study

PwC(PriceWaterhouseCooper) publishes a lot of case studies. Best known as a firm specializing in audits and tax services, it also works with health services clients.

In this particular case study(PDF), PwC highlights the work it did to help get a cancer drug to market in Australia. A slightly different spin on a case study, it tells the story of one of its own employees who suffered from the same form of cancer that the drug would be able to treat. The employee was instrumental in making the drug reimbursable to a larger population.

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Great case studies use photos, headings and white space well, as this PwC case study illustrates.

What this case study does well:

  • Professional layout:A beautiful PDF with a two-column, easy-to-read layout and lots of white space. Perfect for reading online, printing out or using as marketing collateral at conferences.
  • Engaging photos:How refreshing to see a photo of the real people in a case study. I also like the headshot of the PwC gentleman who provides the intro.
  • Unusual headings:PwC sets the scene with a section called Background. Then it presents the case study with “Issues,” “What did PwC do?” and “What impact did we make?” This is a nice change from the usual challenge/solution/results headings.
  • Great pull quote:PwC makes the most of the one quote it has – it’s highlighted in a colored box.

Unlike other case studies, this one doesn’t showcase data, because data isn’t the story. It’s overcoming a regulatory hurdle that matters.

My only quibble:There are two photos of three people, and neither image has a caption.I wanted to know which of these individuals was the PwC employee who had lung cancer.

4.Forge and Smith Case Study

Forge and Smithis a Canadian firm specializing in web design. Most of their case studies are what I would call project descriptions (e.g., we did X,Y,Z for such-and-such a company).

However,their case study for JJ Bean, a coffee roasting company, shows results.

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Another example of a great case study, Forge and Smith illustrates what data to highlight for a web redesign.

What this case study does well:

  • Lays out requirements:For all of its projects, Forge and Smith lists the objectives the client wants to achieve. For JJ Bean, those objectives include measurable results, such as improving organic SEO search results and boosting conversions.
  • Big, bold visuals:This is all about web design, so Forge and Smith provides examples of prototyping and style concepts. This helps prospective clients understand the process they would go through if they hired Forge and Smith.
  • Data:The JJ Bean case study provides data on organic traffic, conversions, and an increase on time on site. That shows that web design is more than just making something looking good on mobile. It can have a direct effect on your bottom line.
  • Great quote from the client:At the bottom of the page is a quote directly from the marketing manager of JJ Bean, addressing the objectives laid out in the beginning. It’s serves as a terrific testimonial.

My only quibble:JJ Bean serves as an example of what a case study should be for web design companies. I wish Forge and Smith had been able to follow that template. Its other case studies are really project descriptions with images. Without the data and the voice of the client, they don’t really count.

5.SunPower Case Study

SunPowermanufactures solar panels. Inthis case study(PDF), it demonstrates how a solar array it installed atPrinceton Universityhelped the educational institution conserve energy as part of Princeton’s sustainability plan.

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Great case studies make use of large images, strong headlines, and call-outs for data, as this SunPower case study example does.

What this case study does well:

  • Clean, appealing layout:The SunPower makes great use of white space, balances the text with images on each page, and pulls out basic data in a sidebar.
  • Images on each page:The dominant image on the first page easily fills up half the space. Large solar arrays are impressive to look at, so it makes sense to display a big image here. Every page that follows has an image as well, although not as large.
  • Single column for interesting info:SunPower uses this thinner column to highlight quotes from the client as well as quick facts. The rest of the column is left blank, to maximize white space.
  • Customer benefit on first page:The case study states in the third paragraph what Princeton has accomplished with the solar array. While the case study is a good read, stating the results up front helps busy people get what they need without having to read the entire case study.
  • No humdrum headings:Most headings are quite inspired, such as “21st Century Innovation for an 18th Century Campus” and “Designed for Maximum Power and Minimal Environmental Impact.” It’s clear by these headings what issues Princeton was trying to resolve with solar.

My only quibble:This might be a good case study for SunPower to revisit, since the solar array was installed a few years ago. Updating the numbers could help them revive old content and make it new again.

Do you need a case study writer?

Take a look at mycase study portfolioand contact me if you think we’re a good fit.

Note: This blog post first appeared on LinkedIn.

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Bonnie Nicholls

Bonnie Nicholls is a freelance writer specializing in thought leadership content: case studies, articles, white papers/ebooks and blog posts. She supports industries such as Agile/Scrum, defense, cybersecurity, and business services.


What is a good example of a case study? ›

Researchers might study a group of people in a certain setting or look at an entire community. For example, psychologists might explore how access to resources in a community has affected the collective mental well-being of those living there.

How do you answer a case study example? ›

There are several steps to writing an answer to a case study assignment:
  7. STEP 7: SUBMIT.

How do you write a best practice in a case study? ›

  1. Don't Make It About Yourself. The wrong way to approach a case study is to make it about you and your process. ...
  2. Tell A Story. ...
  3. Lead With A Solution. ...
  4. Include Relevant Data. ...
  5. Always Use Specific Numbers. ...
  6. Keep It Succinct And Pass On The Fluff. ...
  7. Tailor Them To Your Audience. ...
  8. Make It Multi-Format.
15 Nov 2019

What makes a great case study? ›

Include Real Numbers

To create a stronger case study, use clear, direct numbers. Share exactly how much your increased traffic, revenue, or whatever goals matter to your customers. This makes your case study more believable and helps build trust in your brand. You want your case study to be as precise as possible.

How do you write a case study example for students? ›

Drafting the Case
  • Introduction. Identify the key problems and issues in the case study. ...
  • Background. Set the scene: background information, relevant facts, and the most important issues. ...
  • Evaluation of the Case. Outline the various pieces of the case study that you are focusing on. ...
  • Proposed Solution/Changes. ...
  • Recommendations.

How do you start a case study essay? ›

Case study elements
  1. Introduction. Introduce the main purpose of the case study and briefly outline the overall problem to be solved.
  2. Description. Write a brief description of the case under discussion giving an outline of the main issues involved. ...
  3. Discussion. ...
  4. Conclusion / Recommendations.
10 Feb 2022

How do you write a case study report example? ›

Writing up your case study
  1. Introduce the topic area of the report.
  2. Outline the purpose of the case study.
  3. Outline the key issue(s) and finding(s) without the specific details.
  4. Identify the theory used.
  5. Summarise recommendations.

What are case study questions for students? ›

As students get more confident and comfortable, the types of questions can become more abstract.
  • What is the problem?
  • What is the cause of the problem?
  • Who are the key players in the situation? What is their position?
  • What are the relevant data?

What are the 3 methods of case study? ›

He has helpfully characterised three main types of case study: intrinsic, instrumental and collective[8]. An intrinsic case study is typically undertaken to learn about a unique phenomenon.

How does a case study look like? ›

Case studies usually follow a typical story structure, which means they have a beginning, middle, and end. Think of them as a “before and after” snapshot of a customer's business – complete with quotes, statistics, and images. Business case studies are often created by the marketing team and given to the sales team.

How do you start a case study? ›

Writing up your case study
  1. Introduce the topic area of the report.
  2. Outline the purpose of the case study.
  3. Outline the key issue(s) and finding(s) without the specific details.
  4. Identify the theory used.
  5. Summarise recommendations.

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