Coursera Help Center (2023)


How do I contact Coursera directly? ›

Coursera's customer care number is (800) 952-5210. You can contact the company for any queries or complaints regarding the courses, refunds, payments, etc. Some agents might contact you to clarify your doubts.

What is the 1 800 number for Coursera? ›

The transfer agent and registrar's address is 6201 15th Avenue, Brooklyn, New York 11219 and the telephone number is (800) 937-5449.

Does Coursera have chat? ›

Chat is currently available for learners with Coursera Plus, an active course or specialization subscription, or an active free trial. This includes learners in MasterTrack and Degree programs.

How do I contact Coursera for a refund? ›

Log in to Open your My Purchases page. Find the course or Coursera Plus subscription you want a refund for. Under the Refund Deadline column, click Get Refund.

Is it hard to cancel Coursera? ›

Log in to Open the menu in the upper right corner of the page and choose My Purchases. Click Manage Subscriptions. Click on the subscription you want to cancel, then click Cancel subscription.

How long does it take for Coursera support to respond? ›

Usually Support agent will reply back to you in your registered mail ID within 24 hours.

How do I open live chat on Coursera? ›

Make sure you are logged in. You will see a chat option at the right bottom of the screen. Click on it and you will be redirected towards the live chat menu.

Can you take Coursera on phone? ›

You can use Coursera on a computer and mobile devices, like tablets and smartphones. If you're having problems with Coursera, you might be able to solve them by making sure you're using a supported browser or device, and making sure it's updated.

How do I stop getting charged by Coursera? ›

To avoid being charged during a free trial period, you must cancel your subscription before your free trial ends. If you complete a course during the free trial period, Coursera reserves the right to require you to pay for a one-month subscription in order to receive a course and/or specialization certificate.

Are Coursera certificates legit? ›

Coursera certificates are different and are respected by employers and universities. This is because Coursera offers the highest quality when it comes to courses. Coursera courses are led by the top universities and companies that you could think of. This makes Coursera certificates and degrees legitimate and valuable.

Do people respect Coursera? ›

In a recent survey, nearly 60% of recruiters said they would consider a candidate with a Coursera certificate. If you're interested in learning for learning's sake, a Coursera certificate may not be as important to you. The courses on Coursera are already high-quality and offer a wealth of valuable information.

Can I hold Coursera? ›

“If you want to pause or suspend a subscription temporarily, you'll need to cancel your subscription, then re-start it when you want to return. All your work will be saved, but your personalized deadlines will re-set when you resume your paid course access.”

How do I report a problem with Coursera? ›

To flag a problem in course materials:
  1. Open the course material you want to report a problem with. You can only report problems with videos, readings, and quizzes.
  2. Click the flag icon.
  3. Choose the type of issue you're reporting.
  4. Type as much information as you can about the problem, then click Send.
Feb 13, 2023

Does Coursera refund money? ›

You can request a refund for Coursera Plus subscriptions within two weeks (14 days) of payment.

Can I take a break from Coursera? ›

you can't pause the course there is just option unenroll or if you are worry about the deadline of assignmetns and quizees you can reset deadlines when you want continue learning and continue the certificate this will not effect your process for getting the certificate .

What happens if you don t finish a free Coursera course on time? ›

This is what they say on the website : After 180 days, your payment will expire. You will need to pay the fee again if you haven't earned a Certificate and want one.

How to cancel subscription? ›

On your Android device, go to your subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.

Will I lose progress if I cancel Coursera? ›

A subscription can be cancelled at any time, without penalty. If you cancel your subscription, you will lose access to the Specialization at the end of your billing period.

What happens if I miss a Coursera payment? ›

If you pay for a Coursera course but don't earn your Certificate within 180 days or during your active subscription, your payment will expire. If you want to complete the course and earn your Certificate after your payment expires, you'll need to pay for the course again.

What is the email address for Coursera? ›

If you have questions about our Privacy Notice or an enquiry about how we protect your personal information, you can contact us at

Are Coursera classes worth it? ›

Are Coursera Certificates worth it? On the whole, yes. If you're seeking promotion, looking for a career change, or the skills you are learning are highly sought after, then a Coursera Certificate does have value and is definitely worth the investment.

Can Google Coursera certificate get you a job? ›

Yes! Coursera's certificates are a great way to prove your knowledge and skills to employers. In today's job market, employers are more interested in what you can do rather than how long you've been doing it.

Can you only take one Coursera course at a time? ›

Yes, you will be able to enroll in as many courses as you desire. Please note that not all courses are included in Coursera Plus. For more info, take a look at this Help Article. All the best.

Is Coursera 100% free? ›

Coursera is not free. However, the first chapter of each course is free. This serves as a demonstration for prospective students. This allows them to try out a course before committing to a monthly or annual subscription.

How much does Coursera cost per month? ›

Coursera Courses can be accessed for free, Guided Projects start at $9.99 and Specializations and Professional Certificates from $39.99 a month.

Does Coursera charge every month? ›

When you subscribe to a Coursera course or Specialization, you'll be charged every month until you complete the Specialization by earning a Certificate in every course in that Specialization or cancel your subscription. Coursera Plus lets you pay an annual subscription to access the majority of the courses on Coursera.

Should I put Coursera on my resume? ›

Add Coursera professional certificates to your resume

A relevant certification has the potential to improve your job prospects. As you are thinking about your next big career shift, you might consider obtaining a professional certificate through Coursera.

Do Coursera certificates look good on resume? ›

A Coursera certificate might look good on your resume if: You completed a long or substantive course. You finished an entire bachelor's (or other) degree program. You completed a course from a reputable provider.

Are Coursera certificates actually free? ›

Coursera does not provide free certificates. If you want to enroll in a Coursera certificate program but cannot afford it, you can apply for financial aid. Coursera provides a determination of eligibility within two weeks of submittal. If you qualify, Coursera will cover either a part of the course or the full course.

Is Coursera accredited in USA? ›

The platform Coursera is not accredited by CHEA or the Department of Education, but the majority of courses and learning programs that Coursera offers are. Its really important that before you decide on which type of Coursera course or learning program you want to take, you understand what each of them mean.

Is Coursera a real degree? ›

Getting a degree through Coursera isn't cheap compared to taking a few online courses, but after all, it is a real university degree. It's more accurate to compare your Coursera degree cost to full-time university tuition. The good news is that most degree programs offer pay-as-you-go plans.

Does Coursera give you a degree? ›

Yes, you can get a bachelor's or master's degree from Coursera. Coursera offers these programs in an array of tech fields. They are valuable because they are curated to provide students with the skills they need on the specific topic they want to learn.

Should I put Coursera on my Linkedin? ›

You should allways add the name of the university

Coursera is only a facility used to deliver the course. You could mention it, however, it is not relevant for the qualification. Course Certificates belong to the section Courses on Linkedin.

What happens if you fail a quiz on Coursera? ›

If you do not obtain the required passing grade on a quiz, you have two options: Option 1: You can immediately retake the quiz without review. Option 2: You can click “review chapter info” to go over course material again and then give the quiz another go.

What is happening to Coursera? › is UP and reachable by us. Please check and report on local outages below ... The above graph displays service status activity for over the last 10 automatic checks.

Why am I blocked from Coursera? ›

You are temporarily blocked as you have made too many requests. Please try again later.

What are the disadvantages of Coursera learning? ›

Con: Degrees cost money

Entry-level courses that take 4-12 hours cost nothing, but degrees that take 2-4 years to complete start off at $9,000. While degrees at Coursera cost less than universities, calculating the total fees can be difficult since costs depend on your location.

Can Coursera track cheating? ›

Coursera will determine relevant sanctions based on the kind of misconduct, the severity of the behavior, the stakes of the assessment, and any previous history of misconduct by the user.

Can you access Coursera on phone? ›

You can use Coursera on a computer and mobile devices, like tablets and smartphones. If you're having problems with Coursera, you might be able to solve them by making sure you're using a supported browser or device, and making sure it's updated.

Why is Coursera not responding? ›

Check your Internet connection. Try clearing your cache and cookies. Try waiting a few minutes before re-connecting to Coursera.

Why can't I access my courses on Coursera? ›

Refresh the page. Clear cache and cookies and again try to access the course. Try it an incognito mode. Logout and login see now you can able to access the course.

How do I access my Coursera certificate? ›

You can see all the Course Certificates you've earned on your Accomplishments page. From there, you can download, print, or share your Certificates.

Do universities recognize Coursera? ›

Coursera Certificates Are Not Accredited.

While a Coursera certificate can look good on your resume, it's important to keep in mind that these certificates are not accredited. That means they likely won't be accepted as credit towards a degree or other formal education program.

How do I recover my Coursera account? ›

If you're logged out: Visit the Reset Password page. Enter the email address you use with your Coursera account. We'll send you an email to change your Coursera password.

How trusted is Coursera? ›

The simple answer is Yes! Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. It partners with top Universities and Organizations to create its courses and programs. On top of that, it's a really cost-effective way to get a high-quality education.

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