Coursera Help Center (2024)

Coursera Help Center (2024)


How long does it take Coursera to respond? ›

Usually Support agent will reply back to you in your registered mail ID within 24 hours.

Is there any way to contact Coursera? ›

You can contact Coursera support through the customer support channel and live chat. Coursera doesn't have a direct email that you can use for customer support. You will have to use either the help center or the live chat on your account. Coursera Live chat Support.

How do I report a problem with Coursera? ›

To flag a problem in course materials:
  1. Open the course material you want to report a problem with.
  2. Click the flag icon.
  3. Choose the type of issue you're reporting.
  4. Type as much information as you can about the problem, then click Send.
Jul 31, 2023

Why is Coursera not working? ›

Check your browser: Make sure you are using a compatible browser. Coursera recommends using Google Chrome, Firefox, or Safari for the best experience. Clear your browser's cache and cookies: Clearing your browser's cache and cookies can help resolve any issues caused by ol.

Do employers take Coursera certificates seriously? ›

Employers value Coursera certificates, and these certificates reveal to potential employers that: You have a track record of completing tasks. Ninety percent of people who start online courses never finish them. Finishing a course that takes months to complete proves that you are a dedicated person.

Do you lose your progress if you cancel Coursera? ›

After you cancel you won't be able to access paid course materials in that Specialization (including graded assessments). You'll keep any Certificates you earned while subscribed. Work you did in unfinished courses will reappear if you subscribe or pay for the Specialization again.

Do people still use Coursera? ›

With the double disruption of the pandemic and automation intensifying the unemployment crisis, people everywhere need to develop new skills for a digital future. Over 20 million new learners have come to Coursera in the past year to access world-class learning.

Will Coursera refund me? ›

If you cancel your one-time, paid enrollment for a course or specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a course certificate for any course in the specialization, whichever is earlier.

Does Coursera give you an email? ›

Usually Coursera takes 15 days to review your application, you will be notified by e-mail and you can see the response on your Coursera profile as well.

What is warning in Coursera? ›

The filled warning icon ( ! ) usually indicates that the achieved grade is not a passing one. You should be able to re-submit your work. Make sure you'll correct your assignment and submit the right answer.

Can I quit a Coursera course? ›

Go to My Courses. Next to the course you want to unenroll from, click the three dots. to open the menu. Choose Unenroll from Course.

Why can't I audit Coursera? ›

The Audit option is not available on Specialization, MasterTrack, or Professional Certificate pages, so you need to navigate to the individual course page first. Some courses include assessment items (but no certificate) for free. Simply sign up for Full Course, No Certificate. Some courses are paid-only.

What is the disadvantage of Coursera? ›

Limited Course Availability: Several reviewers have noted disappointment with certain courses on Coursera that are only available on specific dates. This limitation restricts access to course materials and hinders the learning experience for those interested in the classes.

How is Coursera doing financially? ›

Total revenue was $168.9 million, up 19% from $142.2 million a year ago. Gross profit was $89.3 million or 53% of revenue, compared to $87.9 million or 62% of revenue a year ago. Non-GAAP gross profit was $91.2 million or 54% of revenue, compared to $89.9 million or 63% of revenue a year ago.

Do you trust Coursera? ›

Getting a certificate from Coursera can be worth it depending on your goals. Coursera offers a wide range of courses from reputable institutions, and the certificates can demonstrate your commitment to learning and acquiring new skills.

How long does it take to hear back from Coursera financial aid? ›

Status of Your Coursera Financial Aid Application

Check your updates page to see the status of your Coursera application for financial assistance. Check your email regularly. It takes about 15 days to receive a response, and it typically comes through an email.

How long do Coursera courses actually take? ›

Length varies by program and time commitment. Most programs can be completed in less than 6 months if you dedicate 8-10 hours of flexible study per week. Visit the program page to find details on a specific program.

Is it hard to get Coursera financial aid? ›

Is Coursera easy to get Financial Aid? Yes, it is easy to get financial aid on Coursera if you meet the qualifications. Only one course or degree program can be applied for at a time. You have to wait up to 15 days to receive a definitive answer about your financial aid request.

How long does it take for Coursera to review peers? ›

When will I receive feedback from my peers? You'll receive a grade on your assignment within 7-10 days, as long as you've received at least one peer review. When you get feedback, you may see the name of the learner who gave it.

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