Enable the backlog | Jira Software Cloud | Atlassian Support (2024)

This page is for team-managed projects

If the lower-left of your project sidebar says you're in a company-managed project, check out these company-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

The backlog view is a dedicated space for defining and prioritizing work your team will take on now and into the future.

The backlog view lists issues that your team plans to work on (in the Backlog or Sprint lists), as well as the issues currently on your team’s board (in the Board list). You can use the backlog issue list to plan work in advance so that your team members can quickly jump on the most important tasks when they’re ready.

Traditionally, teams that work in a Kanban style don’t use a backlog. If you work in a Kanban style, you can still help your team prioritize upcoming work with a backlog. We call this style of working Kanplan, where your backlog keeps track of tasks that you want to do in the future and cleans up your board’s to-do column. Learn more about Kanban software development.

If you work in a Scrum style, your backlog is where you plan and prioritize work to be done in future sprints. Learn more about Scrum software development.

Enable the backlog for your team-managed Software project

To enable or disable the backlog:

  1. Navigate to your team-managed software project.

  2. In the sidebar, selectProjectSettings.

  3. SelectFeatures.

  4. Enable theBacklog feature.

When you enable the backlog:

  • Any new issues created through the + Create icon in the global navigation bar will appear in your backlog.

  • You’ll see a new Backlog navigation item in your project’s sidebar. Go there to see the backlog feature and start prioritizing upcoming work.

When you disable the backlog, all issues are moved to your board and placed in the appropriate column based on their current status.

Add issues to your backlog

The backlog view lists issues that your team plans to work on (in the Backlog or Sprint lists), as well as the issues currently on your team’s board (in the Board list).

To create issues for your team to work on in your backlog:

  1. Navigate to your team-managed Jira Software project.

  2. In your project’s sidebar, select Backlog.

  3. Scroll to the bottom of your Backlog list and select + Create issue.

Issues you create in your Board list or active sprint list appear on your board immediately. Issues you create in your Backlog list or future sprints lists won’t appear on your board until you’re ready for your team to work on them.

You can create issues anywhere in your Backlog list. Hover between two issues and select Create issue to create an issue where you want it to sit in your backlog and avoid manually reordering it.

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Reorder issues

Reordering your backlog’s issues can help your team quickly pick up the work that is most important or need to happen next so your project moves along smoothly.

You can select and drag an issue around in the backlog to reorder it.

We recommend ordering your issues by importance, so you can easily drag issues off the top of the list in your next sprint planning meeting. Or, if your team needs more work on the board, they can quickly grab tasks off the top of the list.

Select multiple issues at the same time by holding Ctrl (Windows) or Command (Mac). On any of the selected issues, click More (…) > Board or the name of any sprint to quickly move them between lists.

Drag the divider icon that separates lists in your backlog to quickly add the top most issues onto your board or into your active sprint.

Display the epic panel in your backlog

To view and edit epics via your backlog (rather than via your roadmap):

  1. Navigate to your team-managed project.

  2. In your project’s global menu (sidebar), select Backlog.

  3. Click the Epic dropdown filter.

  4. Click the Epic panel switch at the bottom of the filter list:

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Within the epic panel, epics appear in the same order as they appear on your roadmap. Here you can:

  • Create new epics

  • Drag-and-drop epics to reorder them

  • Add/remove issues to/from epics

  • Move multiple issues from one epic to another (simply multi-select then drag-and-drop)

  • Click an epic's chevron (>) to expand more details

Add issues to epics

Agile teams can use epics to track larger sections of work. Epics represent a group of smaller, related tasks, bugs and user stories. These are called “child issues” in team-managed projects.

There are two ways to add issues to epics in the backlog:

  1. Via the backlog’s epic panel

    Go to your project's backlog > Click the Epic dropdown filter > Click the Epic panel switch.

    Drag-and-drop issues from the backlog to epics in the epic panel. Hold Ctrl (Windows) or Command (Mac) to select multiple issues at a time.

  2. Via an issue

    Within your backlog, hover over an issue and select more (•••).

    Then click Add parent (to assign the issue to an existing epic) or Change parent (to change the issue's epic).

Use the Epic filter to create new issues assigned to a specified epic. To do this, select an epic and click + Create issue.

Issues can only be part of one epic at a time. You can create and manage epics in theRoadmap.

Company-managed project issues can only be added to company-managed project epics, and team-managed project issues can only be added to team-managed project epics.

Move issues from the backlog to your board

Once your team is ready to start taking on that work, you can send your backlog work to the board and start moving issues from to-do to done.

To move issues from the Backloglist or planned sprints listonto your board:

  1. Navigate to your team-managed Software project.

  2. SelectBacklogin the project sidebar.

  3. Drag and drop issues from the Backlog list into the Board list (if you work in a Kanban style), or into your team’s active sprint list (if you work in a Scrum style using the Sprints feature).

On your board, your issues will display in the column corresponding to their current status.

Select multiple issues at the same time by holding Ctrl (Windows) or Command (Mac). On any of the selected issues, click More (…) > Board or the name of any sprint to quickly move them between lists.

Drag the divider icon that separates lists in your backlog to quickly add the top most issues onto your board or into your active sprint.

What are filters in the backlog?

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Once your project gets running, you may find that your backlog has grown. The backlog comes with a number of quick filters you can use to help find and prioritize your team's work:

  • TheAssignee filter allows you to select and view issues that are assigned to specific people in your project. To filter by assignee, select the person's avatar in the filter bar. You can select more than one person, if you need.

  • TheEpicfilter allows you to select and view issues that belong to specific epics in your project. This filter appears after you've created your first epic in the project. Learn more about epics

  • The Labelfilter allows you to view issues that have been tagged with specific labels in your project. This filter appears after you've added a label to at least one issue in your project.

  • TheType filter allows you to view issues based on their issue type (for example,Bug orTask issues). This filter appears after you've created more than one type of issue in your project.

  • Custom filters allow you to view issues based on a JQL query. This filter is available on the board and backlog, and appears after you’ve created your first custom filter. Learn more about custom filters

Learn more

For tips on keeping your backlog healthy and up-to-date, check out our Agile Coachbacklog guide.

Enable the backlog | Jira Software Cloud | Atlassian Support (2024)

FAQs

Enable the backlog | Jira Software Cloud | Atlassian Support? ›

Product backlog: Features you want to implement but have not yet prioritized for release. Release backlog: Features that need to be implemented for a particular release. Sprint backlog: User stories that need to be completed during a specific period of time.

How do you manage backlog issues? ›

How do you manage backlog issues?
  1. Set strategy and rules for backlog management.
  2. Get your teams on board and discuss the backlog issues.
  3. Prioritize your backlog tasks.
  4. Assign the issues to the right person.
  5. Avoid creating a long and detailed backlog.
Mar 18, 2024

How to maintain backlog in Jira? ›

Backlog Management with Jira Software: A Step-by-Step Guide
  1. Step 1: Create a Project in Jira Software. ...
  2. Step 2: Create a Backlog. ...
  3. Step 3: Add Backlog Items. ...
  4. Step 4: Prioritize Your Backlog. ...
  5. Step 5: Customize Your Backlog View. ...
  6. Step 6: Track Progress.

What is the difference between product backlog and sprint backlog? ›

Product backlog: Features you want to implement but have not yet prioritized for release. Release backlog: Features that need to be implemented for a particular release. Sprint backlog: User stories that need to be completed during a specific period of time.

How to check backlog in Jira? ›

In this case, to find the backlog:
  1. In the peoject sidebar, select Issues. You'll see the list of all open issues in the project.
  2. In the upper right corner of the screen, select View all issues and filters.
  3. In the Status dropdown, select Backlog. Jira will filter out the issues in your backlog.
Apr 13, 2023

How do I enable backlog? ›

To enable or disable the backlog:
  1. Navigate to your team-managed software project.
  2. In the sidebar, select Project Settings.
  3. Select Features.
  4. Enable the Backlog feature.

What are the three types of backlog? ›

What are the types of backlog?
  • Product backlog: Features you want to implement but have not yet prioritized for release.
  • Release backlog: Features that need to be implemented for a particular release.
  • Sprint backlog: User stories that need to be completed during a specific period of time.
Sep 30, 2021

What is a backlog in project management? ›

A backlog is a list of tasks required to support a larger strategic plan. For example, a product development context contains a prioritized list of items. The product team agrees to work on these projects next. Typical items on a product backlog include user stories, changes to existing functionality, and bug fixes.

How to explain product backlog? ›

What is a product backlog? A product backlog is a prioritized list of work for the development team that is derived from the product roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.

What is backlog in task? ›

Definition: A backlog is an organized list of features, ideas, tasks, updates, bug fixes, user stories, and sprints that need to be addressed/ completed up to a certain deadline. Backlogs can be sorted by dates, type or importance of tasks, or other criteria the product lead agreed upon.

Who is responsible for the backlog? ›

Who Owns the Backlog? While the entire cross-functional agile team works together on the backlog, the product owner owns it. In most cases, the product owner (or product manager) holds responsibility for organizing and maintaining the product backlog.

What is backlog grooming? ›

Backlog grooming is a regular session where backlog items are discussed, reviewed, and prioritized by product managers, product owners, and the rest of the team. The primary goal of backlog grooming is to keep the backlog up-to-date and ensure that backlog items are prepared for upcoming sprints.

What is backlog refinement? ›

Backlog refinement is the process of reviewing, ranking, and editing your product backlog. Backlog refinement is an important tool in your product development process because it helps your development team build only the features and functionalities that the customer wants and the business needs.

Can you have multiple backlogs in Jira? ›

It's not possible to have "multiple backlogs' natively. But there are a few alternatives - which would work best will depend on your need!

How do I filter backlog items in Jira? ›

If you want to select backlog items with the quick filter and then add them to a sprint you can...
  1. navigate to the backlog.
  2. select the quick filter.
  3. select the issues shown: select the first and shift-select the last to grab them all.
  4. right-click to add to your sprint.
Aug 25, 2021

What is the best way to clear a backlog? ›

You must first create a list of what you need to do and a study schedule that you can follow consistently. Utilize as much of your free time as you can to get work done. Reach out to your professors, classmates, friends, or tutors for help as well.

What are backlog issues? ›

Definition: A backlog is an organized list of features, ideas, tasks, updates, bug fixes, user stories, and sprints that need to be addressed/ completed up to a certain deadline. Backlogs can be sorted by dates, type or importance of tasks, or other criteria the product lead agreed upon.

How do you manage customer service backlog? ›

Here are some tips to help you clear the backlog and improve your customer service operations.
  1. 1 Prioritize requests. Not all requests are equal. ...
  2. 2 Automate responses. ...
  3. 3 Communicate expectations. ...
  4. 4 Optimize workflows. ...
  5. 5 Monitor performance. ...
  6. 6 Train and support agents. ...
  7. 7 Here's what else to consider.
Jan 26, 2024

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