It can be very overwhelming to select the right Transportation Management System (TMS) for your business. Although it’s likely a decision that you will only make once or twice for your company, your decision will have a significant impact on the way you operate and scale your business.
A modern TMS is used as the “operating system” daily by many individuals within the company, including freight dispatchers, agents, drivers, operation managers, warehouse, accounting/billing, sales and more. The challenge is selecting a TMS that enables all these individuals to get their work done, collaborate and work together without compromising your existing business operations, processes, and best practices.
It might be surprising to you that most TMS software packages are not industry specific and furthermore not customizable. In that regard, it is difficult to determine if a TMS will meet your needs without installing it and using it first.
Is the software a good fit? I don’t know about you, but I cannot buy a suit without having it tailored. Buying a TMS can be like buying a suit that was made to fit everyone and not being able to tailor it.
Because most freight companies have their own unique value propositions and requirements to support their processes and serve their customers. How can a company decide about purchasing such a critical system for their business with no option to customize it to their industry or corporate operations and processes? The majority of the available TMS solutions are a one-size-fits-all software.
But for most the harsh reality is a decision needs to be made based on many factors. In this article we will cover 7 of the most important factors to consider when selecting a TMS for your company.
