Guide to Becoming a Chief Supply Chain Officer - Global Supply Chain Institute | Haslam College of Business (2022)

Home / Blog / Guide to Becoming a Chief Supply Chain Officer

September 16, 2019

(Video) What is Supply Chain Management? Definition, Introduction, Process & Examples | AIMS UK

Guide to Becoming a Chief Supply Chain Officer - Global Supply Chain Institute | Haslam College of Business (1)

Of the many exciting and lucrative career paths in supply chain management, the position of chief supply chain officer has emerged as a common career goal among supply chain management professionals. The supply chain has a direct impact on the success of an organization and supply chain managers are responsible for maintaining a flexible and receptive team that can respond to problems and disruptions as quickly as they arise.

Here, we further explore the position of a chief supply chain officer: how you can become one, the necessary education and skills required to do the job, and the important role it plays in the supply chain.

What does a chief supply chain officer do?

As supply chain professionals started making their way into the C-suite, the chief supply chain officer role emerged. But what does a chief supply chain officer do? The chief supply chain officer maintains executive leadership over the entire supply chain management team. In this capacity, you become a key stakeholder in the end-to-end supply chain, including sourcing, procuring, planning, manufacturing, and distributing of products and services.

Chief supply chain officers regularly work with business leaders, managers, employees, and partners to determine how the company can better serve its customers and improve operations. Traditionally, chief supply chain officers create asupply chain strategythat improves efficiencies and reduces costs. Today, chief supply chain officers must also develop asupply chain strategy to increase revenue. Better service delivery, increased revenue, and the growth of supply chain manager roles is a result of the supply chain transforming through the use ofAI and machine learning.

(Video) Korea Policy Forum: Global Semiconductor Supply Chain and US-ROK Cooperation

The role of the chief supply chain officer is also heavily rooted in theglobal supply chain. It’s more important now than ever to have strong supply chain managers, as the global supply chain is molding into a hybrid between the global and local level. In order to maximize efforts and increase revenue, every moving part must be closely examined and improved upon.

Steps to becoming a chief supply chain officer

Supply chain management touches virtually every industry, and, depending on the size of the company, supply chain executives are needed to oversee supply chain operations, including the global supply chain and end-to-end supply chain. While certain industries—such as clothing and retail—are more prominently noted as part of the supply chain, other unsuspecting industries are linked as well, including the healthcare industry. With the supply chain market trending up, some companies are appointing their first chief supply chain officer—sometimes named a chief procurement officer—in the history of the company.

The steps to becoming a chief supply chain officer begin with understanding what the role entails, including expectations. When a company hires a new chief supply chain officer, the position reports directly to the chief executive officer, who has high hopes that there will be great improvement and success in the appointment. As changes occur in supply chain businesses, the need for a newsupply chain managerarises. Since 2019 alone, the following chief supply chain officers have been appointed:

  • Macy’s: In April 2019, Macy’s appointed their first ever chief supply chain officer, Dennis Mullahy. Mullahy will “oversee the entire product journey, including global sourcing, inventory management, store and ecommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity.”
  • US Foods: In May 2019, US Foods appointed Timothy Connolly as their new executive vice president and chief supply chain officer. Connolly will “oversee the supply chain organization, including safety, warehousing, transportation, supply chain strategy, operations, continuous improvement, and labor relations.”
  • GE Healthcare: In January 2019, GE Healthcare named James Borzi as their new chief supply chain officer. Borzi will “oversee the company’s supply chain strategy, with manufacturing operations and assembly sites in over 20 countries, to improve supply chain security, increase productivity and drive greater reliability and quality from suppliers.”
  • Hain Celestial: In April 2019, Jerry Wolfe joined The Hain Celestial Group, Inc. as chief supply chain officer. Wolfe will be “responsible for leading the company’s supply chain organization, including supply chain planning, logistics, contract management, continuous improvement, plant operations and procurement.”

Given that the chief supply chain officer is an executive-level position, the career path includes extensive education and years of experience. Many begin their career as a supply chain manager, orlogistician, and work their way up as a senior supply chain manager. Regardless of the path you take, it’s important to ensure you have the proper educational foundation in order to achieve optimal success in your job.

Education needed to become a chief supply chain officer

To become a chief supply chain officer, you need at least a bachelor’s degree. However, while the education needed to become a chief supply chain officer is not uniform across all industries, as thesupply chain evolutionturns further toward automation and efficiency, most employers expect a master’s degree. This is especially true if the company also names you the executive vice president. Thus, if you want to advance in the field and increase your earnings, a master’s degree is a great way to do so. You can also obtain a master’s degree in a supply chain discipline if your bachelor’s degree and work history don’t include supply chain curricula.

(Video) Learn Supply Chain in 6 Minutes

Whether you’re interested in entry-level positions or would like to start at the level of an operations manager, your level of education and knowledge of supply-chain management and the end-to-end supply chain can impact your ability to meet the desired job qualifications and increase your salary. According to PayScale, having a supply chain managementbachelor’s degreecan earn you an average annual salary of $61,000, whereas a supply chain managementmaster’s degreecan earn you an average salary of $74,000. PayScale also outlines the following career path toward a chief supply chain officer:

Best programs for becoming a chief supply chain officer

The best programs for becoming a chief supply chain officer include anonline master’s degree, such as the online MS in Supply Chain Management (MSSCM) from the UT Haslam College of Business. Haslam’s online MSSCM teaches all aspects of the end-to-end supply chain and is taught by supply chain professionals. A renowned supply chain management program is critical to your success as a supply chain management professional, as it will teach you how to develop, implement, monitor, and manage supply chain logistics and operations.

As a chief supply chain officer, you get close control overinventory managementand assisting company operations in becoming more sustainable. This includes analyzing inventory to ensure purchasing and movement are in coordination with the lifecycle of the materials to reduce waste. Chief supply chain officers can also work with suppliers and help educate and support them so they have improved working conditions and a better livelihood, which not only produces higher quality raw materials but also helps the environment.

Becoming a chief supply chain officer provides an enormous opportunity to truly make a difference in the world and the environment.

Start your supply chain career at the UT Haslam College of Business

If you’re interested in becoming a chief supply chain officer, Haslam offers an excellentMS in Supply Chain Management, which is offered completely online. Additionally, Haslam also offers anExecutive MBAfor those who want to earn their degree while applying the knowledge in the classroom to make an immediate impact on their organization.

(Video) CEO Lunch: Logistics and supply chain management - New technologies, new paths

This means you have the opportunity to advance your career, or change careers entirely to the supply chain industry, without putting your life on hold. Haslam offers a wide variety of resources for online MSSCM graduate candidates, such as theGlobal Supply Chain Institute(GSCI), which is recognized around the world. While completing your online MSSCM, you’ll be taught by and have access toexpert faculty members.

Learn more about the GSCI and Haslam’s online MSSCM today.

(Video) Global Supply Chain Panel


What does a chief supply chain officer do? ›

The chief supply chain officer maintains executive leadership over the entire supply chain management team. In this capacity, you become a key stakeholder in the end-to-end supply chain, including sourcing, procuring, planning, manufacturing, and distributing of products and services.

How do you become a chief logistics officer? ›

Completing an online MSSCM from Haslam will allow you to advance your supply chain management and logistics skills and ultimately land you a job as a chief logistics officer. Pursuing the role of a chief logistics officer results in an exciting and lucrative career.

How long does it take to become director of supply chain? ›

Eligibility requirements include a master's degree and at least four years of experience in logistics or a bachelor's degree and at least five years of experience in logistics.

Is global supply chain a good career? ›

Supply chain salaries remain solid, even during a global pandemic. According to ASCM's 2021 Supply Chain Salary and Career Report, the typical salary for individuals entering supply chain is $60,000. The median salary is $86,000 and $90,000 for professionals with APICS/ASCM certifications.

What are the questions asked in supply chain interview? ›

Here are general supply chain interview questions you can use: In your own words, what is the supply chain, and why is it important? How will you add value to our supply chain team with your experience and competencies? How would you deal with the situation if you ran out of stock?

Who reports to the chief procurement officer? ›

In organizations where supply-chain continuity is a major priority (and we can expect to see more of this after the Covid-19 supply shock), procurement may find itself reporting to the head of Supply Chain (who reports in turn to the COO).

What is a COO title? ›

A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company. The COO reports to the CEO and is usually second-in-command within the company. Alternative titles for the COO include Chief Operations Officer, Operations Director and Director of Operations.

Is there such thing as chief Logistics Officer? ›

The Chief Logistics Officer/Chief Supply Chain Management reports to the Deputy Chief Mission Support and will assist in the overall management of technical and logistical support to all mission components by planning, coordinating and delivering of logistical services including management of staff and budgetary ...

What qualifications do you need to work in logistics? ›

For this reason, to qualify for logistics management jobs you need to have:
  • Communication skills.
  • Interpersonal skills.
  • Excellent time-management skills.
  • Project management skills.
  • Proper inventory control.
  • Understanding of e-commerce.

How do you become a VP of supply chain? ›

Many supply chain vice presidents have a bachelor's degree in supply chain management or business; however, an advanced degree may not be necessary if the individual has comparable experience and knowledge. In the US, a supply chain vice president can expect to make up to $120,000 a year and grow 3-4% by 2029.

Which university offers best supply chain management? ›

  • UCD Michael Smurfit Graduate Business School - MSc Supply Chain Management. ...
  • University of Washington Foster School of Business -Master of Supply Chain Management. ...
  • Purdue University Krannert School of Management - MS Global Supply Chain Management. ...
  • Politecnico di Milano - MS Global Supply Chain Management.

Which field is best in supply chain management? ›

Top 5 Careers in Supply Chain Management
  • Manufacturing. Since supply chains begin with the process of manufacturing and end with getting the product into the hands of the consumer, manufacturing jobs are among the most important in the field. ...
  • Data analysis. ...
  • Procurement. ...
  • Transportation. ...
  • Customer service.

What is the highest paying job in supply chain? ›

The 10 High-Paying Careers for Supply Chain Management Majors are:
  • Vice President, Supply Chain Management $155,118.
  • Global Supply Chain Management $114,275.
  • Logistics Manager $104,827.
  • Supply Chain Manager $104,071.
  • Global Commodities Director $103,601.
  • Purchasing Manager $103,289.
  • Strategic Sourcing Manager $100,015.

How stressful is supply chain management? ›

There is no doubt about it, supply chain management is a demanding and stressful job. As much as you love going to work, there are times when you need to take a break to stop the stress from getting too much for you to handle.

Is a MS in SCM worth it? ›

A master's degree program in supply chain logistics can still be valuable, however, provided it gives students opportunities to flex their logistics muscles and expand their networks through research and fieldwork partnerships at large companies.

How do you crack a supply chain interview? ›

Tips to crack your next logistics and supply chain interview
  1. Quantify your accomplishments. Know your strengths and the right skill to sell. ...
  2. Make the call count. If your employer happens to take a telephonic interview, make sure you give it your best. ...
  3. Dress to Impress. ...
  4. Don't forget your file and ask right questions.
30 May 2019

Why should we hire you in supply chain? ›

Q1. Tell me about yourself and why we should hire you in this Supply Chain position? SUGGESTED ANSWER: “I have worked in supply chain for a number of years now and I feel the experiences I have gained have brought me to the position I am in today, where I am a perfect match for your company.

What should I say in an interview introduction? ›

Greet your interviewers and tell your name to start the formal introduction. It is always a good idea to prepare for this most expected question beforehand. Do not hesitate to include some informal, personal information, such as your hobbies, or what you do on weekends.

What is the highest rank in procurement? ›

In a nutshell, a chief procurement officer is the manager of procurement teams and is responsible for doing market research, evaluating suppliers and vendors, developing contracts and conducting spend management, which entails obtaining the highest quality resources for the best value.

What is the position given to the head of CPO? ›

The role is also sometimes referred to as the vice president (VP) of product or head of product. A CPO's primary goal is to lead and facilitate product management teams to ensure they are creating products that deliver value to both the user and the business.

Does procurement fall under supply chain? ›

As it stands, procurement exists as a branch of supply chain management since it assists in getting the inputs that get processed into finished products.

Is COO higher than VP? ›

The Executive Vp is higher than the COO. The Executive Vice President and COO are two different executive positions and they have different duties and different salaries.

Can a CEO fire a COO? ›

Only the Directors can.

Is a COO higher than a CFO? ›

Yes, a COO is higher than a CFO.

The CFO is responsible for analyzing and reviewing financial data, reporting financial performance, preparing budgets, and monitoring expenditures and costs. The COO, on the other hand, is responsible for the daily corporation's operations.

What rank is a logistics officer? ›

The rank of logistics officer is Second Lieutenant through Colonel. Qualified civilians and service members can apply for direct appointment as a logistics officer in the U.S. Army's Logistics Branch, depending on a thorough review and calculation of relevant education, training, certifications, and work experience.

What are the responsibilities of logistics officer? ›

Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs. Keep logs and records of warehouse stock, executed orders. Maintain and update the stock ledger. Keep track efficiently of the quality, quantity, stock levels, delivery times, transport costs.

Who is a logistics officer in a company? ›

While the context may vary, the Logistics Officer is typically in charge of managing the proper set up / rehabilitation / running of base premises (office / guest house), ensures the proper functioning of supply chain including procurement planning, purchasing of goods and services, their transport and storage, ...

Is supply chain management hard to study? ›

Is Studying Supply Chain Difficult? Because supply chain management is so diverse, its learning difficulty will depend on the things you find easy and hard. Below are some scenarios. Fundamental math and language skills can make many of supply chain management's aspects more accessible.

What skills do supply chain managers need? ›

As with any job, there are various skills supply chain professionals need to succeed in their chosen field. Here are the five each leader must possess.
  • Good communication skills. Good communication skills are important in many lines of work. ...
  • A strong sense of ethics. ...
  • Commitment to quality. ...
  • Time management. ...
  • Tech knowledge.
27 Aug 2021

Is logistics a hard job? ›

It can be a high-pressure career

Logistics itself is a very challenging area within the SCM domain as most of the points of failure occur during logistics functions,” Sharma says.

What is VP of supply chain? ›

Vice presidents (VPs) of supply chain management are responsible for managing all crucial aspects of the supply chain processes in their company. They are in charge of overseeing their correct functioning and motivating a group of individuals to achieve company goals in a timely manner.

What does a VP of global supply chain do? ›

The supply chain vice president is responsible for directing and planning all aspects of an organization's supply chain initiatives, policies, and objectives.

What makes a great supply chain manager? ›

5 essential qualities in a supply chain manager

math skills combined with strong analytical and statistical capabilities to understand supply and demand issues. ability to use data to track orders and shipments, sales trends, demand and any weaknesses and inefficiencies.

Which country is best for supply chain? ›

Top 10 Countries for Exploring Logistics Careers
  • Finland. ...
  • Ireland. ...
  • Norway. ...
  • Qatar. ...
  • Central United States. ...
  • Germany. ...
  • Luxembourg. While small in stature, Luxembourg is a global giant with supply chain operations. ...
  • Switzerland. There are three attributes to consider when looking for a good logistics career opportunity.

What is salary for MBA in Supply Chain Management? ›

Salary in India

An MBA degree can help you secure a job with a high pay scale. According to Glassdoor, an MBA in Supply Chain Management can fetch you anywhere between Rs 12-13 lakh per annum. The average annual salary starts from Rs 7,00,000.

Which country is better for Supply Chain Management? ›

Switzerland, Austria and Japan were top performers in a ranking of supply chain resilience.

Where do supply chain managers make the most money? ›

Top companies for Supply Chain Managers in United States
  • Lam Research. 3.7 $142,035per year. 501 reviews5 salaries reported.
  • Apple. 4.1 $141,613per year. 11,219 reviews16 salaries reported.
  • Wells Fargo. 3.7 $130,052per year. 42,911 reviews5 salaries reported.
13 Sept 2022

Are supply chain jobs well paid? ›

Early-Career — Someone with upto 4 years experience in managing supply chains can earn an average of ₹340,334 annually. Mid-Career — With upto 9 years of experience, a supply chain manager stands to earn average compensation of ₹821,516 annually.

Does a career in supply chain pay well? ›

Consistently, good pay is a benefit of a supply chain career. According to ASCM's survey, U.S. supply chain professionals with a bachelor's degree earned a median annual salary of $78,750 in 2019, which is 24% higher than the median of other U.S. workers with the same degree.

What is CSCO supply chain? ›

It stretches across multiple tiers in the supplier network to customers and to customers of those customers. It includes supply chain planning, sourcing and procurement, manufacturing, distribution, transportation, and services within a company and its ecosystem of partners.

What does a chief business development officer do? ›

Position Summary

The CBDO is responsible for establishing and executing the organization's Business Development strategy, which includes: identifying target customers; establishing pricing; managing execution of sales strategy; and refining our earned revenue model.

What is chief manufacturing officer? ›

A chief production officer oversees all aspects of an organization's manufacturing processes. The CPO plans and directs the purchase and layout of the manufacturing equipment, as well as overseeing the maintenance of the equipment and facilities.

What is supply chain management Wiki? ›

Supply-chain management is a cross-functional approach that includes managing the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end consumer.

Which company has best supply chain? ›

The Gartner Supply Chain Top 25 Companies for 2022
1Cisco Systems
2Schneider Electric
4Johnson & Johnson
21 more rows
26 May 2022

Does Cisco outsource? ›

Cisco IT has outsourced some aspects of IP telephony to Cisco ROS in Asia Pacific, Europe, and emerging markets and is now considering expansion into North and South America.

What is Apple's supply chain? ›

How does Apple run its supply chain operations? In a nutshell, Apple purchases components and materials from various suppliers, then gets them shipped to the assembling plant in China. From there, products are shipped directly to consumers (via UPS/Fedex) who bought from Apple's Online Store.

Who is higher COO or MD? ›

MD is the head of management (either shares the same importance of CEO / COO or is superior to them). More often than not, an MD is remunerated, and their one-time term cannot exceed five years, and additionally requires shareholders' approval by of a resolution at a general meeting.

What is the next position under CEO? ›

Who is higher: CEO or COO? The CEO; this is the top-ranking position within the company. The COO comes second in the hierarchy and reports to the CEO. Depending on the structure of the company, the CEO could report to the board of directors, the investors or the founders of the company.

What is the difference between chief business officer and chief commercial officer? ›

The chief commercial officer (CCO) (sometime referred to as the chief business officer) is an executive-level role, with the holder being responsible for the commercial strategy and the development of an organization.

Is a chief executive a CEO? ›

The chief executive officer (CEO) is the highest-ranking person in a company. While every company differs, CEOs are often responsible for expanding the company, driving profitability, and in the case of public companies, improving share prices. CEOs manage the overall operations of a company.

What departments does a COO oversee? ›

The COO oversees all programs.

Human resources, finance, planning, facilities/operations, and development and external affairs reported to the president.

What is a manufacturing executive? ›

What Does a Manufacturing Executive Do? As a manufacturing executive, you supervise and coordinate your employees to ensure clients are satisfied with your products. You simultaneously ensure equipment is maintained, and orders are being filled.

What are the four types of supply chains? ›

The Agile Model

There are four components a supply chain must have to be considered an agile model: virtual integration, process alignment, a network base and market sensitivity. Virtual integration requires the business to track market demand changes in real time.

What are the 6 types of supply chain management? ›

The Six Models of Supply Chain Management
  • Continuous flow.
  • Fast chain.
  • Efficient chain.
  • Agile.
  • Custom-configured.
  • Flexible.
7 Jul 2021

What are the 7 supply chain functions? ›

While supply chain is a very broad career field, it has 7 primary functional areas: Purchasing, Manufacturing, Inventory Management, Demand Planning, Warehousing, Transportation, and Customer Service.


1. Academy: Decent Work in Global Supply Chains
(United Nations Global Compact)
2. Managing Third Party Risks to Global Supply Chains
3. Webinar: Navigating Supply Chains During COVID-19 (Saunders College of Business at RIT)
(Saunders College of Business at RIT)
4. Supply Chain Vulnerabilities in the Software Era
5. Top 3 Unique Supply Chain Challenges in the Middle East I The Supply Chain Show I Sadi Abdel-Kariem
6. Six Steps To Create Strategic Sourcing Plan

Top Articles

Latest Posts

Article information

Author: Patricia Veum II

Last Updated: 01/07/2023

Views: 6152

Rating: 4.3 / 5 (64 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Patricia Veum II

Birthday: 1994-12-16

Address: 2064 Little Summit, Goldieton, MS 97651-0862

Phone: +6873952696715

Job: Principal Officer

Hobby: Rafting, Cabaret, Candle making, Jigsaw puzzles, Inline skating, Magic, Graffiti

Introduction: My name is Patricia Veum II, I am a vast, combative, smiling, famous, inexpensive, zealous, sparkling person who loves writing and wants to share my knowledge and understanding with you.