How can I read "the dots" on my tickets in Jira (2024)

lisa Feb 09, 2021

Hi there,

I found out that the "..." dots are representing on how long a ticket as been in a column in my active sprint board.

My questions

However can somebody shine a bit of light on how I can read it? What do the different colors/amount of dots mean exactly? See below my screenshots also.

What does 1 grey dot vs. 3 grey dots + 1 red dot vs. 4 red dots mean?

How can I read "the dots" on my tickets in Jira (2)How can I read "the dots" on my tickets in Jira (3)How can I read "the dots" on my tickets in Jira (4)

Thank you very much!

Lisa

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John Funk

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How can I read "the dots" on my tickets in Jira (6)

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Feb 09, 2021

Hi Lisa,

1 gray dot = 1 day

1 yellow dot = 2 days

1 gray dot with 1 yellow dot = 3 days

1 red dot = 4 days

Then you just keep doing the math from there. Max is 4 red dots so those cars are a minimum of 16 days in that column.

But you can always hover over the dots to see the actual number of days.

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Abel Lineberger Jul 01, 2022 • edited

Have never seen a yellow dot in Jira Cloud...

And after 8 years of using the product... just noticed my first yellow dot!

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Justin Princehorn Jun 29, 2023

Do the dots account for weekends too? or only count business days?

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John Funk

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How can I read "the dots" on my tickets in Jira (10)

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Jun 30, 2023

Just business days

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Daniel Sanabria Jul 04, 2023

Is there a way to get this info exported in CSV ?

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Chaves Aug 29, 2023

@John Funkhow can we enable the dots on a Kanban board?

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Randy O_Neal

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How can I read "the dots" on my tickets in Jira (14)

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Aug 29, 2023

@John Funkunfortunately, there's a bug related to how the dotsare not currently ignoring weekends.The only way I've been able to see accurate information pertaining to how long an issue has been in progress is to leverage the WIP Aging Chart by StonikByte.

@Chavesopen the Board Settings (3 dots in the upper right of the screen on the Kanban board, choose Card Layout on the left nav, then setDays in column at the bottom of the page.

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Chaves Aug 29, 2023

thanks@Randy O_Nealfor your answer. although at my version I only have "Card cover images" option... anything I'm missing?

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Abel Lineberger Feb 09, 2021 • edited

If you mouse over (hover) the dots a popup will display the duration in status for that issue, ie. How long has this issue been in this column.

How can I read "the dots" on my tickets in Jira (17)

Specifically, 1 dot = 1 day, 2 dots = 2 days, 3 dots = 3 days, 4 dots = 5 days, 2 grey/ 2 red = 8 days, 1 grey / 3 red =12 days, 4 red dots = 20+ days.

Seehttps://support.atlassian.com/jira-software-cloud/docs/customize-cards/#Customizingcards-UsingDaysincolumn

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lisa Feb 09, 2021

Ah perfect! this is exactly the answer I was looking for! thank you very much!

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