Last updated on Feb 26, 2024
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- Email Etiquette
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Requesting information
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Sharing information
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Making an offer
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Asking for feedback
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Here’s what else to consider
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- Palakh Khanna Youth Changemaker| Asia's 100 Women Power Leaders '23| Founder at Break The Ice| 2X TEDx | Harvard HPAIR ‘22|…
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- Jeferson Almeida Executive Secretary | Executive Assistance | Agenda Management | Facilities | Family Office | HR | Event and Travel…
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1 Requesting information
When you need to ask someone for information, such as a report, a deadline, or a confirmation, your subject line should be specific and polite. You want to avoid vague or generic phrases like "Quick question" or "Update". Instead, use keywords that indicate what you are asking for and why. For example, "Need your input on Q3 sales report by Friday" or "Please confirm your attendance for Monday's meeting". You can also add a sense of urgency or importance if needed, such as "Urgent" or "High priority".
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- Jeferson Almeida Executive Secretary | Executive Assistance | Agenda Management | Facilities | Family Office | HR | Event and Travel Organization | Customer Experience
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Requesting Information: "Information Request: [Brief Description]"Confirming Meetings: "Meeting Confirmation: [Date and Time]"Sending Documents: "Attached Documents: [Brief Description]"Sharing Updates: "Important Update: [Brief Summary]"Responding to Urgent Question: "Urgent Response: [Brief Summary]"Introducing New Idea/Project: "New Idea/Project: [Brief Description]"Expressing Gratitude: "Thanks for [Specific Reason]"Sending Invitations: "Invitation: [Event/Meeting] on [Date and Time]"Follow-Up or Reminders: "Reminder: [Brief Description]"Requesting Feedback: "Feedback Request: [Brief Description]"Presenting Reports/Results: "Report/Results: [Brief Summary]"Addressing Issues/Problems: "Action Required: [Brief Description]".
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2 Sharing information
When you want to share some information with your recipients, such as a news, a resource, or a tip, your subject line should be informative and catchy. You want to pique their curiosity and interest without being misleading or spammy. Instead of using generic phrases like "News" or "FYI", use words that summarize the main benefit or value of your email. For example, "How to boost your productivity with this simple trick" or "New feature alert: How to customize your dashboard". You can also use numbers, questions, or emojis to make your subject line stand out.
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- Emmanuel Andambi Gwambo Welcome Home! Here I talk about -> Productivity + Personal Growth
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Our brains seem to be wired to answer questions. Personally, I prefer using juxtapositional questions as they build curiosity on the reader's side.
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3 Making an offer
When you want to make an offer to your recipients, such as a discount, a free trial, or a invitation, your subject line should be persuasive and enticing. You want to highlight the value proposition and the urgency of your offer without being pushy or desperate. Instead of using phrases like "Don't miss this opportunity" or "Last chance", use words that convey the benefits and the exclusivity of your offer. For example, "Save 50% on our best-selling course today only" or "You're invited to join our VIP club for free". You can also use personalization, testimonials, or scarcity to increase your conversion rate.
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- Emmanuel Andambi Gwambo Welcome Home! Here I talk about -> Productivity + Personal Growth
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When making an offer, be specific and to the point. This will help the recipient decide faster on what action to take on your email.
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4 Asking for feedback
When you want to ask for feedback from your recipients, such as a survey, a review, or a testimonial, your subject line should be respectful and appreciative. You want to acknowledge the value of their opinion and the time they spend on giving it without being demanding or intrusive. Instead of using phrases like "Please fill out this survey" or "We need your review", use words that express gratitude and reciprocity. For example, "Thank you for choosing us. How did we do?" or "You're awesome. Can you share your experience?". You can also use incentives, ratings, or emojis to encourage their participation.
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5 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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Certain must-dos while writing subject lines in an email is : *No all caps*Use of few words *Attention grabbing*Relevant*Creating interest
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Email subject lines should convey purpose and professionalism. The subject line should be engaging and should also give information succinctly. However robotic expressions like -"Quick Question" can be rewritten as "Seeking Your Expertise: Quick Input Needed" Or "Meeting Request" can go as "Collaboration Opportunity or Let's Connect Next Week."These subject lines can bring warmth to the emails and can break lot if communication barriers.
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- Rina Marku Email Marketing📧 | Klaviyo Product Certified | Email Automation⚙️
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Writing a subject line requires knowing the goal of the email or campaign first and second, the subject line should catch the attention of the customer.There are some factors to keep in mind when writing a subject line.Be short and straight to the pointPersonalizeTime-sensitive when applicable Do not use currency signs or all caps
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