McDonald’s brand profile U.S. 2023 | Statista (2024)

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Feb 21, 2024

How high is the brand awareness of McDonald’s in the United States?
When it comes to restaurant chain customers, brand awareness of McDonald’s is at 92 percent in the United States. The survey was conducted using the concept of aided brand recognition, showing respondents both the brand's logo and the written brand name.

How popular is McDonald’s in the United States?
In total, 53 percent of U.S. restaurant chain customers say they like McDonald’s. However, in actuality, among the 92 percent of U.S. respondents who know McDonald’s, 58 percent of people like the brand.

What is the usage share of McDonald’s in the United States?
All in all, 58 percent of restaurant chain customers in the United States use McDonald’s. That means, of the 92 percent who know the brand, 63 percent use them.

How loyal are the customers of McDonald’s?
Around 51 percent of restaurant chain customers in the United States say they are likely to use McDonald’s again. Set in relation to the 58 percent usage share of the brand, this means that 88 percent of their customers show loyalty to the brand.

What's the buzz around McDonald’s in the United States?
In October 2023, about 38 percent of U.S. restaurant chain customers had heard about McDonald’s in the media, on social media, or in advertising over the past three months. Of the 92 percent who know the brand, that's 41 percent, meaning at the time of the survey there's some buzz around McDonald’s in the United States.

If you want to compare brands, do deep-dives by survey items of your choice, filter by total online population or users of a certain brand, or drill down on your very own hand-tailored target groups, our Consumer Insights Brand KPI survey has you covered.

McDonald’s brand awareness, usage, popularity, loyalty, and buzz among restaurant chain customers in the United States in 2023

CharacteristicShare of respondents
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McDonald’s brand profile U.S. 2023 | Statista (2024)

FAQs

What is the brand personality of McDonald's? ›

At our best, we don't just serve food, we serve moments of feel-good, all with the lighthearted, unpretentious, welcoming, dependable personality consumers know and love.

What is McDonald's market share in 2023? ›

MCD's vs. Market share relative to its competitors, as of Q4 2023
COMPANY NAMEREVENUES 12 Months Ending Q4 2023MARKET SHARE 12 Months Q4 2023
Mcdonald s corporation25,493.7025.47%
Bab Inc4.350.00%
Chipotle Mexican Grill inc9,871.659.86%
Darden Restaurants Inc11,201.7011.19%
6 more rows
Apr 12, 2024

What is the profile for the average McDonald's customer? ›

The average McDonald's customer is a married Gen X white woman in the suburban southeast. McDonald's has over 36,000 locations and nearly $20 billion in revenue in 2020. The typical customer makes 44 trips per year and spends about $8 per trip.

What makes McDonald's branding a success? ›

Its success can be attributed to its unwavering commitment to branding principles: consistency, evolution without losing identity, and protecting brand loyalty and trust.

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