Odoo Review 2023: Pros & Cons, Ratings, Features (2024)

Our Rating: 9.2

Our Verdict

We like Odoo for its effectiveness as a light ERP, offering modularity, simple integration, and ease of use. As your company scales up, you can add modules piecemeal as needed. Odoo offers inventory management functionalities at a lower price point than many cloud-based ERPs.

We do not like Odoo for its reliance on dedicated support representatives to help maintain the software. This will likely be necessary when using a combination of offered applications that depend on one another.

  • Our Verdict
  • Our Ratings
  • Pricing Plans
  • Alternatives
  • Summary

We recommend Odoo for small to mid-sized manufacturing businesses who have outgrown their simple accounting and inventory software. This open-source ERP integrates customer relationship management (CRM), manufacturing, eCommerce, and more business apps.

Here we’ll concentrate on the accounting module, particularly its core bookkeeping features. Odoo’s accounting module offers functionality in accounts payables and receivables, bank synchronization, and reporting. You can extend the accounting app’s functionality with the tax report module. Taxes and reports are pre-configured in Odoo based on your fiscal localization package.

ProsCons
  • Interconnected modules.
  • Multi-currency and -company systems.
  • IFRS-compliant.
  • Unintuitive interface.
  • Requires technical expertise.
  • Cluttered mobile app.

Our Ratings

Usability - 7.7Easy to locate essential functions on the accounting dashboard (invoicing, billing, reconciling transactions); activity log consumes vital workspace and is not collapsible; reconciliation layout would benefit from a side-by-side comparison format.
Support - 9.4Provides an emergency phone number, live chat, and an option to submit a support ticket; offers two-factor authentication; features extensive online documentation for developers and end users.
Scalability - 9Offers core accounting features for small businesses; standard invoicing and billing functionality is great for growing companies; mobile app requires unnecessary scrolling and might complicate on-the-go data entry.
Security - 9.7Includes two-factor authentication using a dedicated mobile app like Authy or Google Authenticator; allows configuration of user-access permissions down to specific modules; permits exporting data into .xlsx files.
Value - 10Total cost of ownership is lower than most ERP software; monthly subscription offers unlimited access to all apps for one user.
Performance - 9.4Great software speed and performance; final preview for new invoices and bills can sometimes take a while to load; detailed user interface can slow the completion of repetitive tasks.
Key Features - 9.6Allows option to enter new bills manually or upload PDF/DOC files; auto-generates printable PDF versions during invoice creation; provides option to send invoices by post automatically for the cost of a local stamp; has localization modules for certain countries that pre-load your default taxes into the database.

Odoo Makes Invoicing Simple

Generating an invoice in Odoo is relatively simple, though we found the form layout counterintuitive. Here’s how to create an invoice in Odoo:

  1. Click the New Invoice button on the Accounting dashboard.
  2. Enter your customer’s name, invoice date, payment reference number, etc.
  3. Add product information, including quantity, price, and taxes.
  4. Click the Confirm button to approve the invoice.
  5. Select Send & Print and Save when you are satisfied with the preview.

Odoo will prompt you to download and email the invoice. We love that you can send the invoice automatically by post for the cost of a local stamp.

Invoicing in the Odoo App

Generating a new invoice on the Odoo app follows the same process. We found the process a little harder to navigate on a mobile device.

  1. Start on the Accounting Dashboard and click the New Invoice button.
  2. Enter your customer’s name, invoice date, payment reference number, etc.
  3. Fill out your invoice date, payment reference number, and payment terms.
  4. Add product information, including quantity, price, tax, etc.
  5. Click the Save & Close button to exit the product details screen.
  6. Scroll up to find the Confirm button in the upper right-hand corner.
  7. Select the Send & Print button to preview your invoice.
  8. Click Save when you’re satisfied with the invoice preview.

Odoo will navigate you to a final screen where you will again click Send & Print This triggers an email sent to your customer’s email and allows you to download a print version of the invoice to your device.

Adding Odoo Vendor Bills

We found uploading your vendor bill directly to Odoo fast and efficient:Go to the Accounting Dashboard.Click the Upload button on the Vendor Bills card.Select the document from your internal files and click Open to upload.

Odoo parses the bill, auto-fills the relevant fields, and then drops it into your drafts. We were impressed with the quick process, and Odoo accurately reflected the data presented in the original document.

If you manually add a vendor bill, it follows the same process as invoicing:

  1. Click the Create Manually link under the Upload button.
  2. Enter your vendor’s name, bill due dates, recipient bank, etc.
  3. Add product information, including quantity, price, tax, etc. Click Confirm.
  4. Select Register Payment to enter Journal, Payment Method, and Payment Date details.
  5. Click the Create Payment button to post the bill.

Odoo Bank Reconciliation

Odoo allows you to check if your balance in Odoo synchronizes with your bank details. We found the layout confusing, as line items are not presented in a direct one-on-one comparison. However, we could search by vendor name and transaction amounts when there was no clear match for a transaction.

The process looks like this:

  1. Click Reconcile X Items on the Accounting dashboard under Bank.
  2. Odoo opens two panels: bank statement lines on the left, Odoo transactions on the right.
  3. Click the Validate button to confirm items are a match.
  4. Click the To Check button to mark items with no obvious match for investigation.

You can also create different reconciliation models to tell Odoo when it’s okay to auto-validate transactions. For example, under “Configuration,” you can create a rule to auto-validate any transactions where invoices and bills have a perfect match.

What Features Are Missing?

Odoo is an excellent ERP pick for businesses of any size, particularly those in the manufacturing sector. However, there are a few key elements that your team should address before jumping in:

  • Simple Maintenance: Businesses moving to Odoo should devise a clear implementation plan and have the technical expertise on hand to deploy the software, integrate third-party apps, or customize the source code to fit your company’s workflows.
  • Free Plan Viability: Odoo’s free plan is limited to one app, plus any secondary apps it depends on to function correctly. While it is promoted as a “free” option, in actuality, through the course of normal use, you’ll 99% of the time require the paid version.

Pricing Plans

PlanPricingFeatures
One AppFree
  • For one app only, unlimited users
  • Includes Odoo Online
Standard$31.10/user/month (annual billing)$38.90/user/month (monthly billing)
  • All apps
  • Includes Odoo Online
Custom$$46.70/user/month (annual billing)$58.40/user/month (monthly billing)
  • All apps
  • Advanced analytics
  • Includes Odoo Online / Odoo.sh** / On-premise
  • Odoo Studio
  • Multi-company
  • External API

Is Odoo accounting really free?

Odoo accounting is free if you do not upgrade to a second app. The One App Free plan allows unlimited users to access one free app in a cloud-hosted database on Odoo Online. However, you will incur a monthly fee once you deploy additional modules in project management, time tracking, HR, CRM, etc.

Do big companies use Odoo?

Larger companies use Odoo because it’s an open-source enterprise resource planning (ERP) software designed to handle an organization’s complex, interconnected processes. Because anyone can access its source code, Odoo is highly customizable to meet the specific business needs of companies like DelMonte Philippines, Sodexo/Idealis Consulting, and Toyota Material Handling.

Which industries use Odoo?

The use of Odoo as an ERP solution is widespread in various industries. The top sectors include manufacturing, education, energy, healthcare, hospitality, and retail. Odoo’s open-source architecture means organizations can tailor the software’s code to align with unique organizational workflows. Furthermore, Odoo offers operational-specific applications so businesses can add what they need as they scale up.

Alternatives

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NetSuite ERP

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$$$$$

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Starting Price

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Client OS

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SAP Business One

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Price Range

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Starting Price

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Client OS

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Deployment

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ERPNext

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Price Range

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Deployment

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Summary

We recommend using Odoo if you’re looking for a customizable ERP solution that grows with your company and meets your specific business requirements. This platform integrates easily with third-party and Odoo apps from point-of-sale to warehouse management, so adding modules as needed is not an issue.

Regarding Odoo’s accounting app, you can easily track sales and expenses, generate invoices and vendor bills, and synchronize your bank account for accurate reconciliation. However, companies should prepare to invest resources for implementation and ongoing maintenance, either through their internal IT team or consultants.

That said, Odoo provides extensive documentation for developers and end users. Its accounting module supports multi-company and -currency systems, giving it an edge over other applications with similar functionality and pricing.

Odoo Review 2023: Pros & Cons, Ratings, Features (2024)

FAQs

What are the disadvantages of using Odoo? ›

  • Complex set-up structure. Odoo ERP is intricate in structure and may be challenging to build or implement according to your business necessities. ...
  • Critical Pricing Plans. Among the common complaints for Odoo is that of high pricing. ...
  • Narrow scope of support.
May 31, 2021

Why not to use Odoo? ›

One of the major disadvantages of Odoo is its complicated set-up structure. You might find it challenging to implement the first time in your organization. We have noticed that some companies found it difficult to implement in their environment due to the slow installation structure.

Is Odoo really good? ›

The best Open-Source ERP

Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales.

What is the ranking of Odoo? ›

Odoo has 666 reviews and a rating of 4.15 / 5 stars vs SE Ranking which has 268 reviews and a rating of 4.75 / 5 stars.

Do big companies use Odoo? ›

However, manual operations can be successfully substituted with Odoo ERP. Currently, big companies using Odoo ERP enlist famous enterprises like Toyota, Delmonte Quality, Sodexo, WWF, etc.

Can Odoo work without Internet? ›

The Offline module will download data from the Odoo server and maintain a local copy. The data is maintained in the local device database if network connectivity is lost. The offline module also saves transactional data in a local backup store.

Why is Odoo so popular? ›

Odoo is one of the best ERP software for businesses who wants ERP to be customized according to their specific business requirements. Further, it's very flexible as its source code is customizable. A company can use ODOO and add their own features for enhancing its functionality and customize it.

Why is Odoo so slow? ›

When we apply massive query in single database connection to generate reporting & observe at backend side, we see only one core is 100% used, where as all other 7 are free. Due to that query execution time takes so longer and our odoo system being slow.

Is SAP better than Odoo? ›

Odoo modules allow covering almost any standard process of work within ERP – warehousing, accounting, etc. SAP is a more sophisticated system designed for Fortune 1000 companies with more convoluted business processes. This ERP is designed to store and process a massive amount of data.

Who is Odoo biggest client? ›

Top 8 Successful Companies Using Odoo in 2022
  • Тoyota (Toyota Material Handling) Toyota is one of the biggest companies using Odoo ERP. ...
  • Delmonte Quality. ...
  • Sodexo (and Idealis Consulting) ...
  • The World Wide Fund. ...
  • Kasetsart University. ...
  • Advanced Biological Laboratories. ...
  • Bazile Telecom. ...
  • Qatar Investment Authority.
Jun 2, 2022

Which country is Odoo based on? ›

Odoo is a Belgian suite of business management software tools including, for example, CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

What company owns Odoo? ›

3 Answers. In 2005, Fabien Pinckaers, the founder and current CEO of Odoo, started to develop his first software product, TinyERP. Three years later, the name was changed to OpenERP. The company started to grow quickly and in 2010, OpenERP had become a 100+ employee company.

Why Odoo is the best? ›

Odoo ERP is a scalable, open-source, and mobile-ready business management software. It is easy to implement as well as simple to integrate. Odoo ERP also comes with built-in tools such as CRM which helps make managing relationships with customers easy from lead tracking.

Who is the best Odoo partner in USA? ›

Implementing Odoo can help businesses streamline their operations, improve efficiency, and increase profitability. Technaureus is the best Odoo implementation Partner in USA offering the most trustful Odoo ERP services Odoo to businesses across various industries.

How safe is Odoo? ›

Odoo staff does not have access to your password, and cannot retrieve it for you, the only option if you lose it is to reset it. Login credentials are always transmitted securely over HTTPS.

Who is the best Odoo consultant? ›

Captivea is the best expert in Odoo consulting and has been helping companies since 2007 with their CRM and ERP projects, with Odoo and also with other business management software. Captivea is an Odoo partner and has the best project management method to implement Odoo in companies and increase their productivity.

Where is Odoo headquarters? ›

Where is Odoo 's headquarters? Odoo is located in Grand-rosière, Brabant Wallon, Belgium .

What database does Odoo run on? ›

Odoo uses PostgreSQL as the database backend.

Can I make money from Odoo? ›

Up to 20% commission on Odoo Enterprise sales, depending on the partnership level.

Does Odoo require coding? ›

Odoo uses the programming language python mainly, and xml for views related things and js for dynamic things. If you have basic programming knowledge, you can easily learn basic python and then you can learn odoo.

Why is Odoo free? ›

Odoo is an open source program and you never pay for it. The opensource version is not crippled. You have full access to the latest versions of the modules through odoo.com, github and other code repositories.

How hard is Odoo? ›

Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps: CRM. e-Commerce.

Is Odoo user-friendly? ›

Odoo apps cover a large number of business needs. It's easy to navigate, with an intuitive and user-friendly platform. Odoo is capable of adapting to a company's development and growth.

Why is it called Odoo? ›

(Odoo could have been an acronym of On Demand Open Object).

Is NetSuite better than Odoo? ›

If your business is looking for an affordable, customizable, and flexible ERP software, then Odoo may be the better choice. However, if you're looking for a highly scalable ERP software with strong supply chain management capabilities, then NetSuite may be the way to go.

What is the minimum RAM for Odoo? ›

You will need approx 4 GB Ram dedicated for odoo, 4 CPU If you add 4+ will be an advantage on speed performance.

Which is the best Odoo integration? ›

Top 25 Odoo Integrations
  • Authorize.Net. 4.4. (158) ...
  • HubSpot Service Hub. 4.4. (138) ...
  • AVOXI. 4.8. (52) ...
  • Napta. 4.7. (38) ...
  • SmartFreight. 4.1. (82) ...
  • eBizCharge. 4.5. (39) ...
  • Teamleader. 4.4. (40) Sell, bill and organise work in one place. ...
  • Business Systems Integrators. 4.2. (48) Electronic Data Interchange (EDI) & supply chain automation.

Why choose Odoo over SAP? ›

SAP is particularly suitable for large companies, but also offers a simpler version for medium-sized companies. Odoo is aimed at all types of companies: small, medium or large. This difference is due to the fact that Odoo is a modular and flexible software that can be adapted to all companies.

Is Odoo an ERP or CRM? ›

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution when combined.

What is the difference between Odoo and Oracle? ›

Compared to Oracle, Odoo comes at a more affordable price for small and medium businesses. Although you have to pay for services for each user, Odoo is not as expensive as Oracle (or conversely, other options such as SAP) in the final accounting.

Which ERP is Toyota using? ›

The question is why did they go for Odoo ERP for the business management operations.

What makes Odoo different? ›

Odoo provides comprehensive solutions

Odoo ERP, as a business, can be availed by various sectors of enterprises. Being an open-source ERP software, Odoo is mainly built for SMEs with modules accessible to specific industries' manufacturing and trade services.

What industries use Odoo? ›

E-Commerce, Retail & Wholesale

The work process in the e-commerce, retail and wholesale industry largely depends on areas such as warehousing, finance, CRM, sales, marketing, website, or e-commerce. Discover the Odoo industry solutions for E-Commerce, Retail & Wholesale.

How does Odoo make money? ›

Odoo is a SaaS business that generates around half of its revenue from their cloud offering and the other half from an on-premise solution. While the company also charges one-time setup fees, their average customer generates approximately $235 in recurring revenue each month.

What programming language is Odoo written in? ›

Is Odoo written in Python? ›

Written in python, Odoo can successfully manage critical business operations to increase productivity, enhance sales, and automate processes.

What is the salary of Odoo developer? ›

The national average salary for a Odoo Developer is ₹4,41,825 in India.

How many users use Odoo? ›

It is used by over 5.000. 000 users worldwide ranging from startup companies (1 user) to large enterprises (300,000+ users).

What does Odoo stand for? ›

The word Odoo is the acronym of On-Demand Open Object and is a large collection of business-related applications and modules like CRM, Sales management, E-commerce, Warehouse management, Purchase management, Accounting suit, Manufacturing management, HRMS etc.

How many companies are using Odoo? ›

We have data on 10,847 companies that use Odoo.

How much does an accountant at Odoo make? ›

The estimated total pay for a Staff Accountant at Odoo is $84,134 per year.

Is Odoo mobile friendly? ›

As community is mobile responsive you can access it in the mobile web browser. A New Odoo Community Mobile version is Available with Odoo Community Online Version but you need to Purchase the Server from their website.

What is average days to pay Odoo? ›

Average days to pay = the total number of days to pay divided by the number of closed invoices.

Is it hard to learn Odoo? ›

Odoo is the world's easiest all-in-one management software.

Which company uses Odoo? ›

Here are some examples of successful companies that use Odoo: Danone: Danone is a multinational food-products corporation that uses Odoo for its warehouse management, production, and quality control processes. Toyota material handling company one of the biggest car manufacturers in the world use odoo erp.

Who is the best Odoo implementation partner? ›

Synodica is a Certified Odoo Partner. We developed a wide range of business solutions in the ERP space and provide comprehensive and cost-effective Odoo ERP solutions. iFenSys-Odoo ERP Installation and Implementation Services Company,India. We offer you the best solutions for Odoo ERP,.

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