Odoo Software Reviews & Ratings | 2023 (2023)

Reviewed February 2020

Excellent ERP to manage your business operations

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

PROS

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

CONS

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Reviewed May 2020

Pro vs Cons of Business with Odoo

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

PROS

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

CONS

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Reviewed May 2023

My perspective on the impact of Odoo on business management and decision making.

Odoo has improved the efficiency in my business by automating processes and facilitating the flow of information between different areas. In addition, thanks to the integration of data in real time and the possibility of generating detailed reports, Odoo allows me to make informed decisions based on concrete data.

PROS

The ability to select and install applications based on the specific needs of my business is one of the most outstanding features of Odoo. I love being able to tailor the system to my unique operations and processes. Furthermore, Odoo integrates all the applications in a cohesive way, which facilitates the flow of information between the different departments and functions of my business. This has improved efficiency and decision making in my company.

CONS

Sometimes I experience slow system performance, especially when many users are working simultaneously. This may be due to the cloud implementation or the version of Odoo you are using. Although the user interface is intuitive, some features and applications in Odoo can have a steeper learning curve. However, once this initial hurdle is overcome, the software becomes easier to use.

Reviewed May 2023

Not So Good for Website Development!

My overall experience with Odoo is not good. The app works very slow, everytime we edit something on the landing page we need to save after each edit because this tool hangs a lot. The alignment is not good. Socials get disconnected automatically. For web design and development very less features are available, very limited types of blocks available to add. Templates are less. Color pallette is limited. No feature to add saved items. And a lot more to go!

PROS

There is not much to like about ODOO so far. Although i still use it (Client's Need). The one thing which i like about Odoo is that it is simple, Formal, and IT based tool where we can manage our entire companies operations, website, product, socials all at one place.

CONS

I do not like odoo, very poor tool, a lot of development required. Primary thing is that it should work smoothly. It hangs/lags a lot. Nothing gets saved with single click. Uurrhhh!!

Reviewed March 2023

Odoo: A Flexible, Scalable Business Management Platform

I appreciate the software's modularity and adaptability, which permit me to tailor the platform to my organization's specific requirements. I have access to a comprehensive set of tools for managing various aspects of our business operations thanks to the software's numerous modules and features.Although the user interface and technical complexity of some of the modules have presented some challenges, I have found that the available resources, such as documentation and support, have been helpful in overcoming these obstacles. Additionally, I value the global user and developer community's ongoing contributions to software enhancement.Overall, I believe that Odoo is a powerful and scalable software platform that can assist businesses of all sizes and industries in better managing their operations.

PROS

There are a number of things about Odoo that I like as an employee who uses it. First and foremost, I appreciate that it is an open-source platform, making it extremely customizable and flexible. Because of this, I am able to customize the software to meet the particular requirements of my organization and to modify it as our requirements change over time.I also like the software's modular design, which lets me choose and use only the modules that are relevant to my job and duties. Because of this, the software is easier to use and more streamlined, and I don't have to deal with too many features and functions.Additionally, I like that Odoo offers both cloud and on-premise deployment options, allowing me to select the method of deployment that best suits the requirements and preferences of my organization.Overall, I believe that Odoo is a highly adaptable and scalable software platform that can assist businesses of all sizes and sectors in better managing their operations.

CONS

As an employee who uses Odoo, I believe that a few things could be improved. Something that I like least about the product is that the UI can be to some degree confusing and overpowering at times, especially for new clients who are curious about the product. Although the software's modular design is generally advantageous, it can make it challenging to navigate the various modules and features, which can be frustrating.Another problem I've encountered is that configuring and using some of the software's modules might necessitate more technical knowledge. Even though there are resources to help users with implementation and support, it can still be hard to use all of the features if you don't know a lot about the technology behind them.I have found that the expense of a portion of the undertaking releases can be a bit high, especially for little and moderate sized organizations with restricted financial plans. Even though the community edition is free, it might not have all the features and functions that some businesses need, making it hard to justify the enterprise edition's price.

Reviewed October 2022

Odoo is not easy to setup

We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.

PROS

All proccess of your business inside one place.

CONS

Odoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features. There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money. Lot of pieces to join but those don't be so good yet.

Reviewed May 2023

I am very satisfied about Odoo because it has helped me to grow my online business.

I am overall very satisfied about ODOO's services and system ! Thank you !

PROS

Odoo is my favorite business partner for customer relationship management (CRM). Easy to use and fast implementation !

CONS

I like all the services from ODOO so far so, keep going well !

Reviewed May 2023

Recommended in Purchasing and Inventory Management

Overall as we use this as apart of our operations we haven't encountered major problems yet aside from seldom bugging but as of now our transactions are smooth and organized.

PROS

Being part of audit team, this software really helps in identifying details of purchase order and inventory tracking. As we checked every details of materials, we need some details and information that will help us in auditing so Odoo really helps us in identifying data that will give us clues and information that part of invistigation.

CONS

sometimes bugs are encountered, but there are always room for improvement

Reviewed April 2023

The complete solution for business management

This platform has been useful to manage my company. the customizability and adaptability of the software, and the intuitive user interface is super cool. this is a complete and efficient solution for business management

PROS

I really liked it because it offers a wide range of integrated modules to manage different aspects of my company. It allows to customize and adapt the software according to the specific needs of my business

CONS

at the beginning The learning curve was a bit steep, especially since I was not familiar with this type of software and also The initial configuration can take time and require technical knowledge to customize the software according to the needs of my business

Reviewed May 2023

Great in

I really wanted to like and use Odoo, but the support was lacking and the implementation was not intuitive.

PROS

There seems to be a function for just about everything you need to run a small business.

CONS

The implementation is rough and the support is lacking. You're expected to hire 3rd party support for implementation so trying it out isn't really a viable option for most as you never really get the full effect.

Reviewed August 2019

An Odoo Defender Review

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

PROS

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

CONS

- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Reviewed January 2020

Great Software and Product Horrible Implementation and Support

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.

PROS

Alot of Features...If you have the patience and the money you can do anything.

CONS

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

Reviewed May 2020

Future is here...

I am odoo developer and providing customization and the apps to integrate with odoo. Being a developer i feel this is future . The world will recognize its versitality verysoon. Its the solution to all problem at one place. We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.

PROS

Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.

CONS

When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.

Reviewed October 2022

Awesome ERP Experience!

PROS

It has all the modules/features integrated to run a business

CONS

Support shall be more responsive and cost friendly

Reviewed May 2020

Incompleted project, doesn't allow for easy customisation

I would highly recommend for anyone looking into a customised software system to not use Odoo. You will need a skilled developer to complete the simplest of tasks for you.

PROS

The idea of having an all in one database is great, but simply unattainable with their software system.

CONS

We used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned. It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete. When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses. Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.

Reviewed September 2021

A open source MRP free of charge, but beware of implementation costs

If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.

PROS

The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.

CONS

It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky

Reviewed September 2022

The all-in-one solution.

For entrepreneurs who are starting the software is the right one, the modules that are needed are pre-installed and where the economic factor is an important factor, it fulfills its purpose.

PROS

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

CONS

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

Reviewed November 2018

Covers most of the organisational needs but need customization as well

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

PROS

1) Opensource and SaaS option 2) Easy to use - Maintained uniformity across modules 3) Availability of Third Party apps 4) OCA community support 5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo 6) Odoo Enterprise Accounting reporting is a plus 7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer 8) Developing new module even in enterprise will not take much time 9) Partners availability across globe is a plus 10) Having Ecommerce functionality in an ERP is great advantage

CONS

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation) 2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12 3)Must to have accounting reports moved to Odoo enterprise 4)Not providing incremental update to the existing version is minus 5) Different pricing for different region 6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Reviewed May 2018

Extensive ERP for a small to medium sized business.

Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

PROS

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few. I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store. Odoo uses Postgresql as database. It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own. Overall a very useful ERP.

CONS

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql. Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much. Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting. I would also like to see more reporting options like traditional desktop apps. Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Reviewed September 2020

DO NOT BUY SUPPORT PACK - Outside Source Help

I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

PROS

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

CONS

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Reviewed November 2018

Odoo CRM- Operations

Business problems being solved are: - Entire working modules for Material raising, Inventory, Logistics and Finance operations being solved. - Communications across teams in an easy way related to sale order. - Service modules, Ticketing for customers, Sales lead management also being performed. - Seamless experience of multi-dimensional teams sitting across different geographies to know the update and nuances of current sale order. - A bit cumbersome to use and involves complexity across functions. - Value for money but do require external customizing implementations of functions. Overall, able to resolve operational gaps with customization of modules to suit the business needs but require adequate time to comprehend the flow.

PROS

Best part: - Once completely customized different teams like Inventory, Manufacturing, Logistics, Finance can easily integrate on the platform. - Communication across teams for updates on operation process. - Any kind of new functionality needed per se different businesses can be implemented.

CONS

- It is not easy to use, much effort and training needed to understand. - Requires much of customization and suits to big business which have standard models of functioning. - Requires good internet speed else it works too slow making usage experience quite wary.

Reviewed July 2018

industrial engineer specialized in the business area, project manager and Odoo consultant

It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes

PROS

It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

CONS

because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Reviewed September 2019

Best ERP Open Source Software

PROS

The Odoo is a best open source software. Your use facility is amazing and the best of all: is free! Odoo has OCA Community that help the user in several questions.

CONS

In Brazil Odoo no have a very good support.

Reviewed June 2017

Odoo is the solution to automate almost all of your business processes.

Speed up internal processes, for example from quotation to delivery or manage your products from stock to webshop and POS. It saves a lot of time and can provide very useful information regarding your business data.

PROS

The reason why we had chosen Odoo is for the combination of applications and being open source. We use practically all modules; sales, CRM, Purchases, projects, webshop/website, POS, HR, repair management, manufacturing, and finance. Most of the competitor ERP software does not provide the webshop/website and POS modules. This point was for us at the end the most important one.

CONS

Because of the great number of applications within Odoo, they are not all at it's very best. But providing feedback, creating your own customisations or even your own modules does help to make the Odoo system more complete and easier to use.

Reviewed February 2023

Very hard to customize

In order to learn the functionality of ODOO, I personally signed up for membership and paid for full year. After signed up, i found some of the tutorial video cannot accessable with my membership. then I become the learning partnership and paid 990 dollars for a year. Then, from that week, I watched tutorial video and start to learn with more details. However, today I received an email, they said I used extra" and force me to upgrade to "enterprise type" and treat me to deactivate my account if i dont upgrade. Here is the emailDear Odoo user,We have detected more users and/or apps* (*Odoo Online only) in use than provisioned for in your current subscription. A quote has been automatically created to adapt your subscription to the extra usage.....Please note that if you fail to regularise this situation before 2023-03-23, we will have no choice but to deactivate your Odoo database."So, that is not true you can use all apps with your subscription, and it is not also true to use this system in your business the whole day, if you run your business 10 hours a day and 7 days a week, you will have to pay extra forcefull , otherwise they will activate your database.

PROS

May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.

CONS

At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.