What is ParentSquare?
ParentSquare is an easy-to-use communication tool that combines multiple communication streams into one easy-to-use interface for families and staff.
Here’s what you can do with ParentSquare:
- Receive messages from the school via email, text or mobile app notification
- Two-way texting with translation between staff and families
- Choose to receive information as it comes, or all at once at 6 pm daily
- Communicate in your preferred language
- Direct message teachers and staff through a secure and private interface
- Participate in group messages
- Activation and Login
- Verify Contact Information
- Manage Notification Settings
- Download Mobile App
- Submit a Form from the Website
- Submit a Form from the App
- StudentSquare for 6th-12th graders
- FAQ
Activation and Login
As a family member, you can register with ParentSquare inthree ways.
- Use the email message or text message sent to you by the school to activate your account.
- Visit the ParentSquare website and use the email account or phone number you have on record with your school to activate a new account.
- Download the ParentSquare app on your iOS or Android phone and request activitation.
Note: Families that have not registered for ParentSquare will receive an invitation to join before the start of school.
1. Activate your account from the email or text message sent by your school.
Your school will send an invitation email or text to join ParentSquare. Users can click the link to activate their account.
Text Activation Example:
2. Activate your account on theParentSquare websiteand use the email account or phone number you have on record with your school to activate a new account.
3.Activate your account on the ParentSquare mobile app:
1) Open up the ParentSquare App. Enter your email or cell phone number. The email and/or cell phone number should match what is in your school's information system or database.
Note: If your email or phone number is not recognized by ParentSquare, you can 'Request Access' or call your school office and ask them to update your contact information.
2) Next, create your password and confirm your password. Click Continue.
3) You will receive a registration code via email or text. Enter your registration code and click 'Verify'. This will take you to your ParentSquare home feed!
Note:If your registration link has expired, a new one will need to be sent to you. Please contact your school's admin and ask for a new link to be sent to you.
DownloadtheApp!
If you are viewing this message on your phone, click on a link below todownloadtheapp.
If you are viewing on your computer, use your phone camera to hover over the QR image todownloadtheapp.
iPhone -Apple Store
Android -Google Play Store
Verify Contact Information
VerifyingYour Contact Information in ParentSquare
WithPure Contact, contacts are verified to ensure that you are sending communication to the right user.Users will be prompted to verify their contact information at login. If user does not verify at sign in, they canverify later.They can:
- Verify their email/phone -confirmation code is sent
- Edit their email/phone -correction is verified
- Confirm their children
Verify in Web Browser
- Log in to your main ParentSquare account.
- If you have unverified contact information, you will see one or more contact cards under, Action Required: Confirm Your Account Information. Click:
- Confirm Email or Phone: A verification code will be sent to the email or phone number. Enter verification code into ParentSquare to confirm.
- Edit Email or Phone: Correct your email and/or phone number. A verification code will be sent to your corrected email or phone number. Enter verification code into ParentSquare to confirm.
- Skip For Now:You will be able to verify or correct your contact information the next time you sign in.
- Confirm Child(ren): SelectCorrectorRemove/Editfor each child.
- ClickYes, this is meorThis is Not Me.
5. If you clickedSkip For Nowon any information on a contact card, you will not see the choice, "Yes, This is Me", and must selectSkip For NoworThis is Not Me.
6. Your school is notified of corrections in order to update their student information system (SIS). After school updates information, it will show in your account. Depending on your school’s settings, you may see the corrected email or phone number immediately in your account or the following day.
Verify in Mobile App
- Log in to your main ParentSquare account.
- If you have unverified contact information, you will see one or more contact cards with "Action Required", "Confirm Your Account Info." Taparrowto right of Email and Phone to confirm or edit each one.
3. SelectConfirm,EditorSkip ForNow.Repeat for phone number.
- Verify Email or Phone:tapConfirm.A verification code is sent to the email or phone number. Enter verification code into ParentSquare to confirm.
- Correction to Email or Phone:tapEdit. Enter correct email and/or phone number. A verification code is sent to your corrected email or phone number. Enter verification code into ParentSquare to confirm.
- Skip For Now:You will be able to verify or correct your contact information at a later time.
4. Confirm Child(ren): SelectCorrectorRemove/Edit.
5. TapYes, this is meorThis is Not Me.
6. Your school is notified of corrections in order to update their student information system (SIS). After school updates information, it will show in your account. Depending on your school’s settings, you may see the corrected email or phone number immediately in your account.
How to Verify If You 'Skipped for Now'
- The next time you sign out and then sign in again, you'll be asked to verify your contact information.
- OR, when you are signed in to ParentSquare, click onyour namein the upper right and selectMy Account.Go to the yellow box, "Missing kids, schools or contact info?" and selectConfirm Contact Info.
3. Follow the stepsaboveto confirm.
Manage Notification Settings
Notification Settings
Overview
Users can fine tune their notification settings for both school and notification type. For General Announcements, you can select Digest, Instant, or choose to turn off notifications altogether (excluding emergency alerts and notices) foremail, text, and app notifications.
These settings allow a secondary parent/guardian contact to turn off all notification except for emergency alerts (particularly useful if their partner parent/guardian manages school-related daily activities).
ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. TheInstantsetting will send all post notifications in real-time. TheDigestsetting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the Digest setting.)
Notification types include:
- Emergency Alerts & Noticesincludes any urgent alerts and attendance notices(cannot be disabled).
- General Announcements & Messagesincludes any posts, direct messages and reminders.
- School Alertsincludes any Smart Alerts and other student notices.
For General Announcements, you can select whether you want to receiveInstantorDigestnotifications.
- Off:no notifications about posts will be sent to you. Emergency Alerts and Notices will still be sent, and School Alerts if turned on.
- Instant:you'll receive an email and/or text and/or an app notification every time a notice or message is sent.
- Digest:you'll receive an email and/or text and/or an app notification once a day in the evening with all posts from that day.
The default setting is typically Digest, so that you receive all notices and messages in one convenient notification once a day. All emergency notifications still come through instantly, and a school can override settings as needed for an urgent message. If you choose Instant notifications, and have multiple children in multiple schools, that can add up to a lot of messages.
Update your Notification SettingUsing the Mobile App
Video Instructions
- From home screen tap thetriple barmenu at top left.
- SelectAccountand thenNotifications.
- Select how you want to be notified at each school.
- Turn OFFCustom Settingsto use the same notification settings for all schools.
- Turn ONCustom Settingsto set different notifications at each school. - Toggle on or off to receiveEmail, Textand/orApp Notifications.
- SelectInstantorDigestfor each mode.Note: Digest is recommended – you will receive one notification per day, for all posts, in the evening.
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Update your Notification SettingsUsing a Web Browser
Video Instructions:
- FromHome,click your name and selectMy Account.
- Under Notification Settings, clickCustomize your settings.
- Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off). Once you've made selections, future messaging will send based on your preferences.
- If you have multiple emails or phones listed on your account, set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.
Note: the “Choose Best Match” setting will select the most relevant email and phone to send the notification to. Notifications related to the student/parent will go to the personal email/phone, while notifications intended for staff only will always go to the staff email/phone. Posts sent to both staff and parents will default to the parent email/phone.
Download Mobile App
Downloading the ParentSquare app is easy!
A few of the things you can do on theapp:
- View Posts- news and happenings in the class, grade, school, or groups
- Events- look at the school calendar and save events on your phone
- Photos- easilyview anddownloadclass and school photos
- Participate- volunteer for events, sign-up to bring an item, or fill out a form
- Communicate- message with staff or your classroom teacher
DownloadtheApp!
If you are viewing this message on your phone, click on a link below todownloadtheapp.
If you are viewing on your computer, use your phone camera to hover over the QR image todownloadtheapp.
iPhone -Apple Store
Android -Google Play Store
Submit a Form from the Website
How to Complete a Form from a Web Browser
- Log into ParentSquare.
- Find the post with the form.
- ClickComplete Formand fill out the form.
- If your form has the option to select your child, select your child from the drop-down menu underStudent Name.
- Answer any additional questions. The screenshot below is just an example. You may not see this wording on your form.
- ClickSave, unless your form requires a signature.
- If your form requires a signature, clickReview and Sign. Not all forms have this.
- The consent form opens; review and clickSign Document.Note: Scroll to the bottom of the page to see the button. There may be two scroll bars.
- Type your full name underElectronic Signature. Your name MUST be typed exactly as it appears in ParentSquare. ClickI Approve.
- If you need to complete another form or permission slip for another child, clickComplete another form.
Submit a Form from the App
How to Complete a Form on the Mobile App
Log into the ParentSquare App and tap on the post with the form.
- TapForms.
- If you see,Who is this form for?enter the name of your child.
- Fill out the form.
- TapSave,unless your form requires a signature.
- If your form requires a signature, tapReview and Sign. Not all forms have this.
- The consent form will open; review and tapSign Document.
- Type your full name underElectronic Signature. Your name MUST be typed exactly as it appears in ParentSquare. TapI Approve.
- If you need to complete another form/permission slip for another child, tapComplete another form.
StudentSquare for 6th-12th graders
Accessing StudentSquare for Grades 6-12
Students in grades 6-12 can log on to their own StudentSquare accounts. This allows them access to a number of ParentSquare features.
Students can:
- Receive translated direct messages from their teachers either by email or the StudentSquare app
- Receive group posts from their teachers or school, either by email or the StudentSquare app
- Access to the school calendar through the StudentSquare app
Watch a video tutorialHEREor follow the directions below.
To get to StudentSquare, students may use either of three methods:
1.Select StudentSquare app in ClassLink(Easiest if close access to district device)
https://launchpad.classlink.com/shorelineschools
2.Sign in athttps://www.parentsquare.com/signinand select'Sign In with Google'
3. Use StudentSquare app on student device(Easiest & most convenient if students have their own mobile device)
1. Download the StudentSquare app to student device.
2. Log on using the "Sign in with Google" button.
3. Sign in with student's @ssd412.org.org (Google) account.
4. At authentication screen, enterdistrict username (first part of your email address that’s to the left of the @) and password
StudentSquare Phone App
Download ParentSquare'sFREE StudentSquare app for iOS or Android.
Use the camera on your phone to scan these QR codes - it takes you directly to the App or Google Play store.
FAQ
How do I change my password?
You can click on "Forgot Password?" on the sign-in screen and a link to reset password will be sent.
How do I update my language preference?
On a browser, click on your name to update your language preferences. On the app go to Account > Preferences from the menu.
Seesaw and Canvas
Seesaw and Canvas are our primary tools for communicating with families about classroom instruction: grades, assignments and instructional resources. ParentSquare will now be the primary way that we do communicate about non-instructional issues in the classroom, school and district.
How doesParentSquare work?
ParentSquare automatically generates an account for each parent, using the primary email address and phone number you gave your school office (also the email used by Family Access). If you do not remember the email address you used, please contact your school office and they can provide it. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.
Howis my communication managed?
You can receive communication from the district, school and classroom by email, text, app or the ParentSquare website. To reduce the amount of messaging that you get each day, we have set the ParentSquare default to digest, which willcollect all of the communication from the district, school and classroom for all of your students into one message a day. We have also turned on text as a feature for all parents. You can change your notification preferences including your preferred language of communication on your ParentSquare account page.