Pension - Personal Banking (2024)

Pension

Pension

State Bank of India is proud to be associated with more than 44 lacs Pensioners and thank them for continued patronage. To cover the pensioners across the country, SBI has set up 18 Central Pension Processing Centers (CPPCs), where pension is processed electronically.

To avail pension through State Bank of India, the retiring employee can open account with any branch of State Bank of India, preferably with spouse and provide the account number to the Department from where, he/she is going to retire.

For opening account, Aadhaar number, PAN number, mobile number and email_id (if available) are basic requirements. Please visit https://bank.sbi/web/personal-banking/accounts/saving-account/savings-bank-account for more information.

In case the Pension Sanctioning Authority/Department has switched to issuing e-PPOs, pension will start automatically in most of the cases, as all formalities are completed digitally. In case printed PPO is issued, it is directly sent to the Centralized Pension Processing Center along with the undertaking and other related documents. Pensioner is no longer required to visit the pension paying Branch in normal circ*mstances.

The pensioner is required to submit his/ her life certificate and other undertakings, wherever required, in November (for the pensioners of age 80 years and above, October & November) every year for continuous pension payment. One may visit Jeevan Pramaan portal or for digital life certificate submission.https://sbi.co.in/web/personal-banking/information-services/government-business/digital-life-certificateor jeevanpramaan.gov.in and Video Life Certificate through https://www.pensionseva.sbi

It is a privilege to have pension accounts with us and we share the list of facilities which bank offers to our valuable customers:

1. Facility provided for submission of Annual Life Certificate including DLC from home etc.

• Branches have facility to accept Digital Life Certificate (DLC) and Life Certificate (LC) in printed forms.
• Pensioners/Family Pensioners can avail the facility to submit video life certificate, based on Aadhaar, through Bank Pension Seva Website.
• Doorstep collection facility available for LC.
• FAQs on VLC
• Facility to submit other certificate like re-employment, re-marriage etc is also available in video life certificate.
• Doorstep collection facility available for LC
• Special facility to physically challenged/ incapacitated and pensioners unable to present at the branch. In such cases the bank official visits the pensioner’s residence / hospital for the purpose of obtaining the life certificate.
• Acknowledgement through SMS on submitting Life Certificate/Reminder in case of non-submission

2. Pension details are available:

• 3. Pension related other data & information is available at PensionSeva website (https://www.pensionseva.sbi) and PensionSeva mobile App PensionSeva Help Document -
• 4. Taking care of all requirements of TDS on pension.
• 5. Helpline facility at all CPPCs.
• 6. Contact Centre facility.
• 7. Facility of Pension Loans at pension paying branch is available (Loan amount is 18 times the monthly pension). This facility is also available at Non-Home branch for Defence and Para Military personnel. https://sbi.co.in/web/personal-banking/loans/ personal-loans/loans-to-pensioners
• 8. The facility of transfer of pension account to any of 22000+ pension paying SBI branches.
• 9. In case any clarification regarding pension payment, the following options are available:
  • At Branches.
  • Designated Nodal Officer at all LHO Centres /CPPCs
  • Bank’s Contact Centre – Toll Free No. – 18002100 or 18001234
  • e-mails to customercare@sbi.co.in
  • Online Complaints on Bank’s website – https://crcf.sbi.co.in/ccf/
  • Through mails to CPPCs, address available at PensionSeva website etc

Useful document formats, like LC, Undertaking, etc.

• Format Life Certificate/ Format Re-employment /Re-marriage Certificate link

Extended benefits to pensioners by State Bank of India

• PPO number printing on Savings Bank Passbook.
• Nomination in Pension Accounts.
• Door step Banking of Life Certificate Collection

To know more on pension and related services, please use these links:

• Loans >Personal Loans>Loans To Pensioners

  • https://sbi.co.in/web/personal-banking/loans/personal-loans/loans-to-pensioners
• FAQ on Pension Payment
  • https://sbi.co.in/web/faq-s/faq-centralized-pension-processing
• Information & Services >Government Business> Digital Life Certificate
  • https://sbi.co.in/web/personal-banking/information-services/government-business/digital-life-certificate or jeevanpramaan.gov.in
• Information & Services>Government Business>Video Life Certificate
  • https://www.pensionseva.sbi/VideoLC
• (FAQ) SCSS
  • https://sbi.co.in/web/faq-s/faq-scss?inheritRedirect=true
• Retail Domestic Interest rates
  • https://sbi.co.in/web/interest-rates/interest-rates/loan-schemes-interest-rates
  • https://sbi.co.in/web/interest-rates