Respond to security alerts - Google Account Help (2024)

Google sends you security alerts to help prevent other people from using or abusing your account. Help keep your account secure by responding right away to any security alerts you get by phone or email.

When you’ll get an alert

We send you security alerts when we:

  • Detect important actions in your account, like if someone signs in on a new device.
  • Detect suspicious activity in your account, like if an unusual number of emails are sent.
  • Block someone from taking an important action, like viewing stored passwords.

Review the alert

Follow the instructions on the security alert to review the activity on your account.

If the activity wasn’t you

  1. On the security alert, review the sign-in details, including device type, time, and location.
  2. If this activity doesn’t look familiar, choose No, secure account.
  3. Follow the steps to help secure your account. You might need to change your password.
  4. Go to your Google Account.
  5. On the Security issues found panel, click Secure account.

If the activity was you

  1. On the security alert, review the sign-in details, including device type, time, and location.
  2. If you’re sure this activity was done by you, choose Yes.

Respond to security alerts - Google Account Help (1)

Protect Your Identity Online

Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook.

Respond to security alerts - Google Account Help (2024)
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