Think you know gen Z? Here’s what they want from brands in 2023 (2024)

Emily Lowes of agency Raptor looks at what will impact the attitudes, behaviors and priorities of our next generation of leaders: generation Z.

In our latest insights report ‘Introducing Gen Z’, we at Raptor conducted several focus groups with our network of over 5,000 students to find out exactly what they really care about going into the new year. We uncovered findings in five key areas: social media, dating and relationships, alcohol, music, and fashion.

Social media

Gen Zers are addicts when it comes to social media and live much of their lives through their digital devices, spending a shocking 10.6 hours engaging with online content every day. Social media is one of the biggest influences on their lives.

However, they are not susceptible to everything they see online. Despite being dubbed the digital native generation, they can spot when something is ‘off’. They are growing tired of brand marketing campaigns that fail to show the reality of the world they live in and the use of inauthentic influencer ads to push products onto their timeline.

Raptor found that brands are grouping all gen Zers together into a single stereotype, failing to recognize sub-cultural nuances between different groups. In 2023, gen Zers are hoping that brands start to recognize them as individuals. Brands should also make an effort to understand the variations in style, interests, hobbies, political beliefs and principles that exist among them.

Dating & relationships

There is a common misconception that dating for younger generations is easy with the rise of dating apps like Tinder, Hinge, and Bumble. Our focus group reveals, though, that the apps have only made dating more sporadic, creating new categories like ‘situationships’, unrealized relationships, and lack of meaningful connections.

Most students agreed that they were unable to name any brands that supported them when it came to sexual health and safety.

This year, gen Z are looking for brands that really understand the struggles of dating and the different ways they can support them to make it a positive experience. Over the past year we’ve seen apps like Tinder delve into student relationships on campus, allowing students to match with other students, narrowing the search field to what gen Z want to see: people like them.

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Alcohol

British drinking culture has changed. We’ve even seen café culture's growing popularity, as gen Z re-evaluates its priorities around alcohol consumption.

Our study supported the premise that gen Zs are changing their opinions of alcohol. This is happening for a number of reasons: 46% agreed their online image was always at the back of their mind; others said their priorities had shifted to work/university performance. 86% believed there are risks to physical and mental health which are more important. They are now drinking to improve social events, not to get drunk.

2023 will see a decrease in gen Z's presence in clubs and bars, and an increase in experiential alcohol events that they can engage with. There is an obvious association between alcohol and music, but brands can be smart by focusing more on the music (a great successful example of this is Budweiser’s Boiler Room collaboration).

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Fashion

Gen Z faces several dilemmas when deciding where to shop for new clothes. Among them: whether to shop cheaply or ethically.

Most of those in our focus group agreed that they are more ethically conscious than other generations. But they also agreed that ethically-conscious consumption remains difficult, as sustainable clothes are yet to match the price point of fast fashion. That's a huge sticking point for gen Zs that are on a budget.

Despite secondhand marketplaces like Vinted and Depop becoming a huge hit with those seeking sustainable steals, there remain issues around reliability. For example, influencers continue to promote new collections with fast fashion brands, influencing gen Z into less sustainable shopping habits.

Gen Z wants to see competitive prices for sustainable products, and to be able to purchase them before they become obsolete, without being ripped off and before they're sold for a fraction of the price by a fast fashion brand. This generation craves authentic eco-friendly marketing strategies from brands that want to make a difference. Love Island’s recent partnership with eBay was a good example of this.

Brands, stop generalizing gen Z

There is an opportunity this year for brands to get to the heart of what gen Z really cares about. In doing so, brands will open themselves to a whole new demographic composed of many sub-cultural nuances. Gen Zers don’t want to see brands targeting them with a one-size-fits-all approach. They want to be recognized for their complexities, differences, needs and anxieties, and supported in a meaningful way.

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Think you know gen Z? Here’s what they want from brands in 2023 (1)

Think you know gen Z? Here’s what they want from brands in 2023 (2024)

FAQs

Think you know gen Z? Here’s what they want from brands in 2023? ›

In 2023, gen Zers are hoping that brands start to recognize them as individuals. Brands should also make an effort to understand the variations in style, interests, hobbies, political beliefs and principles that exist among them.

What does Gen Z want from brands right now? ›

Gen Zers are known for their social responsibility, dedication to social and political issues, and their demand for authenticity when it comes to brands and advertising. 53% of US Gen Zers want brands they shop at to support mental health, more than any other cause, according to a survey from ICSC and Big Village.

What is Gen Z's favorite clothing brand in 2023? ›

One Company Tops Gen Z's Favorite Brands
RankCategoryBrand
1👕ClothingNike
2👕ClothingLululemon
3👕ClothingAmerican Eagle
4👕ClothingPacsun
11 more rows
Dec 14, 2023

What does Gen Z care about in 2023? ›

Once again, the high cost of living is the top societal concern for both Gen Zs and millennials, ahead of unemployment and climate change. Half of Gen Zs and millennials say they live paycheck to paycheck. And they are taking on side jobs to make ends meet.

Why is Gen Z obsessed with brands? ›

And finally, the majority (73%) of Gen Z shoppers prefer to buy from or advocate for brands based on their beliefs and values. Before making a purchase, they are more likely to research a brand's history, values and practices, and are often influenced by peer reviews and social media presence.

What does Gen Z buy most? ›

Gen Z spending habits show they care the most about fashion, makeup and beauty products, technology, and their pets. This is perhaps due to their young age and few major bills.

What does Gen Z value most in brands? ›

Embracing Diversity and Inclusivity

One of the defining characteristics of Gen Z is their commitment to diversity, authenticity, and inclusivity. They are passionate advocates for social justice and equality, and they expect the same values from the brands they support.

What do Gen Z want from products? ›

While Gen Z'ers are price conscious, they aren't as price-centric as some previous generations. Products and brands need to show a mixture of value, quality and ethical practices to tap into the Gen Z wallet.

What shoes are Gen Z wearing? ›

“Whereas Gen Z wears a lot of sneakers and not really heels, and millennials tend to gravitate towards heels,” she said, adding that footwear might be the biggest “update” to an outfit to make it “office-friendly,” whether it be a kitten heel or flat.

Why does Gen Z wear baggy clothes? ›

Baggier jeans and looser-fitting pants ultimately emerged as a happy medium between the athleisure worn throughout multiple lockdowns and the constricting skinny jeans of the previous decade. The silhouettes could be sleek and comfortable without compromising one for the other.

What is the biggest threat to Gen Z? ›

In a 2019 survey, 65 percent of Generation Z said that terrorism posed a critical threat to the United States over the next 10 years. Climate change, discrimination, the national debt, and poverty were also considered to be critical issues.

What is the luxury trend in Gen Z? ›

Gen Z consumers are also entering the luxury market earlier, purchasing high-end goods — everything from beauty products to designer shoes and purses — by age 15 on average, three to five years earlier than Millennials did.

Do 73% of Gen Z have no friends? ›

73% of Gen Z is experiencing record-high levels of loneliness according to Psychology Today and a lot of them dont have friends. Research says it's because of social media but I explain the real reason for this issue.

What does Gen Z want from luxury brands? ›

For Gen Zs, luxury brands are not just about the product itself, but about the entire experience that comes with it. They want to feel like they are part of an exclusive and elite group when they buy luxury items.

What do Gen Z want from brands on social? ›

Gen Z expects brands to be drivers of social change and looks for fair labor practices, inclusivity, and sustainability. There are several ways in which brands can create socially impactful content that focuses on how the people, environment and product are treated.

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