To determine the best SAP competitors, Forbes Advisor researched the leading ERP systems in the space and narrowed it down to the 16 top providers–including SAP. We analyzed these across five primary categories for a total of 25 different metrics. The criteria were then weighted to favor features that matter most to businesses. The top SAP alternatives had the best overall scores based on our methodology.
Here are the metrics we used to evaluate the top CRM services.
Pricing
For pricing, we considered the cost per user per month for each paid plan, minimum user requirements, introductory pricing, the availability of free trials, free trial length and money-back guarantees. Pricing accounts for 10% of our total score.
Core Features
We analyzed each ERP based on key features such as the deployment method (cloud or on-premise), warehouse management, reporting and analytics, accounting, and the availability of third-party integrations. These key features make up 30% of our score.
Unique Features
In addition to the key features, we also devoted 20% of our score to whether or not the services included unique features that could make a difference for certain businesses and use cases, such as automation capabilities, budgeting and financial management, customer relationship management, forecasting, human resources, supply chain management and manufacturing features.
Ratings and Reviews
We also looked at customer reviews to determine if user experience matches marketing promises. We considered each provider’s average rating and how many reviews each had and weighed them at 10%.
Expert Score
Lastly, we included our expert opinion based on a great deal of first-hand experience across several different use cases. We also considered factors such as ease of use and value for price based on the quality of the available features. This accounts for 30% of the total score.
