Uninstall MDM Agent from Android device | Remove device management (2024)

Description

This document will explain the steps involved in uninstalling the agent from managed Android devices. Before uninstallation, it is recommended to understand the benefits of MDM app for Android and the need to install the MDM agent on Android devices, including Samsung Knox devices.

Steps

You can uninstall the MDM agent from the managed Android devices by following the steps mentioned below:

  1. On the managed mobile device, go to Settings.
  2. Navigate to Security.
  3. Select Device Administrator and disable it.
  4. Under Settings, go to Applications.
  5. Select ManageEngine Mobile Device Manager Plus and Uninstall the MDM agent.

In case the device is unmanaged from MDM server when agent app is hidden on the device, you will be unable to uninstall MDM agent from the device using the steps given above if there are connectivity issues. To avoid this, you can unhide the app and then remove it as explained here.

Additional Resources

Uninstall MDM Agent from Android device | Remove device management (2024)

FAQs

Uninstall MDM Agent from Android device | Remove device management? ›

Go to “Settings” on your Android device. Look for “Security,” “Device Administrators,” or “Device Management.” The exact location may vary depending on the device and Android version. Tap on the MDM app or any app associated with MDM access to check and disable its administrative privileges.

How to remove MDM management from Android? ›

Go to “Settings” on your Android device. Look for “Security,” “Device Administrators,” or “Device Management.” The exact location may vary depending on the device and Android version. Tap on the MDM app or any app associated with MDM access to check and disable its administrative privileges.

How to remove this device is managed by your organization on Android? ›

Choose an option:
  1. To turn off management for all mobile devices, select Turn off mobile management.
  2. To turn it off only for certain device types, select Custom. Then, for the devices you don't want to manage, select Unmanaged.

How do I delete my management profile on my Android phone? ›

Here are the simple steps to delete the work profile:
  1. Device Settings. Unlock your Android phone and open the Device Settings tab.
  2. Select Accounts. In the Settings tab, select "Accounts" or "Passwords and Accounts" and then tap on the Work tab.
  3. Delete the work profile.
Nov 21, 2023

How do I uninstall Device Management? ›

Open Settings on the device. Go to General > Device Management. Select the MDM profile. Select Remove Management.

Can you completely remove MDM? ›

You can uninstall the MDM agent from the managed Android devices by following the steps mentioned below: On the managed mobile device, go to Settings. Navigate to Security. Select Device Administrator and disable it.

How do I manually remove MDM? ›

Open "Settings" app then scroll down to the "General" section > "Device Management" to open the enrolled management profile. Then tap on the "MDM" profile. Tap the "Remove Management" button. That's the button to remove MDM profile.

How do I remove device managed by administrator? ›

To delete a device from the Devices list:
  1. Sign in to your Google Admin console. Sign in using your administrator account (does not end in @gmail.com).
  2. In the Admin console, go to Menu Devices Mobile & endpoints. Devices.
  3. To delete one device, point to the device and click More Delete Device.

How to unlock device admin? ›

Go to Settings > Security. Tap Device administrators. Tap the administrator app, and then tap Activate or Deactivate.

How to uninstall a device administrator app that won't deactivate? ›

  1. Go to Security > Device Administrators. Here you will find a list of apps with administrator privileges.
  2. Revoke your culprit's admin privileges and exit.
  3. Now you can uninstall it like any other app.
May 31, 2023

How do I remove a non removable MDM profile? ›

Removing the MDM Profile
  1. Just to be safe, make a backup of the device using IzzyStor.
  2. Boot the Mac into Recovery Mode (hold down command+R during startup)
  3. Enter credentials to unlock the disk.
  4. Go to the Utilities menu and open Terminal and type: csrutil disable. ...
  5. Reboot into the OS.
Dec 1, 2023

Does factory reset remove device management? ›

A factory reset does not remove Mobile Device Management; instead, it triggers the Remote Management screen, which appears when setting up the iPhone. The Remote Management screen asks for the username and password that were assigned to you by the MDM administrator before you can access the iPhone.

What happens if I remove a device from Device Manager? ›

Using device manager to uninstall or disable devices may have some drawbacks, such as losing important data or functionality if the device is essential for your system or application, experiencing errors or instability if it is required by another device or program, having to reinstall or enable the device manually if ...

How to remove SureMDM agent? ›

Launch the SureMDM Agent on the Device end. Click on Settings. Scroll down and click Deregister SureMDM Agent. Confirm the de-registration with the YES option.

Does a factory reset remove MDM? ›

The factory reset cannot remove MDM from a device. MDM is installed on the device at a hardware level, so wiping the software, as is done during a factory reset, does not remove it. You should contact the MDM provider and request for it to be uninstalled or use TunsKit iPhone Unlocker to get iPhone MDM turned off.

How do I deactivate MDM agent? ›

In your phone, select Menu/All Apps and go into the Settings option. Scroll down to Security and select Device administrators. Click to untick the PCSM MDM option and select Deactivate. Browse back to the Menu/All Apps window and select the Agent application button.

How do I remove MDM agent from my Samsung? ›

Here are the steps to remove MDM from your Samsung tablet:
  1. Go to the "Settings" app on your Samsung tablet.
  2. Scroll down and select "General management" or "Security."
  3. Select "Device administration" or "Device management."
  4. Find the MDM profile you want to remove and click on it.
  5. Click "Deactivate" or "Remove management."
Jan 28, 2020

Why can't i remove MDM? ›

The most possible reason for no option to remove device management is that the MDM profile is non-removable. If the organizer or administrator of the configured MDM profile determines that it cannot be deleted without his authorization. Hence, you can't see the Remove Management option on Settings.

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