Executive
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Amy Walden
Chairman & Chief Executive Officer 
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Michael Walden
President -
Julie Chase
EVP, Human Resources -
Scott Cochran
EVP, Chief Financial Officer -
Fin Johnson
EVP, Federal Services -
Jon Mitchell
EVP, Commercial Services -
Kurt Schmissrauter
EVP, General Counsel -
Dick Wong
EVP, Federal Services
Amy Walden
As Chairman and Chief Executive Officer of Walden Security, Amy Walden has been a leader for Walden Security for more than 30 years. She oversees all business activities related to owning and operating a profitable privately-held security corporation. She is responsible for reviewing and reporting all company financial information, key performance metrics and staff utilization.
EXPERIENCE
Chairman and Chief Executive Officer of Walden Security
911 Operator and Dispatcher at Chattanooga Police Department
Women’s Business Enterprise National Council
National Association of Security Companies
Junior League of Chattanooga
EDUCATION / CERTIFICATIONS
University of Tennessee at Chattanooga
- Phone:423-702-8220
Michael Walden
As President and owner of Walden Security, Michael Walden brings more than 30 years of experience and knowledge to the company. He is involved heavily on developing and implementing long-term plans to achieve overall corporate growth. Michael oversees all business activity related to owning and operating a profitable, privately-held contract security corporation, while actively being involved in client relations and conducting daily business development activities to generate large-scale commercial and government deals.
EXPERIENCE
President of Walden Security
Sworn Law Enforcement Officer at Chattanooga Police Department
United States Navy
American Society for Industrial Security Board Member
Chattanooga Chamber of Commerce Board Member
Chattanooga Crime Stoppers Board Member
Hamilton County 911 Board Member
Building Owners and Managers Association Board Member
Sam Walton Business Leadership Award
Mass Mutual Blue Chip Enterprise Initiative Award
EDUCATION / CERTIFICATIONS
Chapman College
Certified Protection Professional / American Society for Industrial Security
- Phone:423-702- 8215
Julie Chase
Julie Chase brings more than a decade of specialized knowledge to Walden Security as the Executive Vice President of Human Resources. Throughout her tenure at Walden Security, Julie has served in positions for both the Federal Services Division (FSD) and the Commercial Services Division (CSD) bringing a wealth of experience to the senior executive level. She has significant experience within the Benefits, Medical and Human Resources Departments. In her role as EVP, she oversees the Human Resources activities of the corporation for both FSD and CSD.
In her most recent role with Federal Services Division as the Director of Human Resources, Julie developed one-on-one communication with management and peers, implemented processes and procedures with learning and development, and enacted new labor relations programs to assist our staff. Her interactions were never limited solely to HR; she played an important role in the leadership of FSD in all areas, dealing with over 3,000 field-level personnel as well as the entire FSD staff.
Julie holds her PHR and is a certified ADA Coordinator. She is also a member of the Society for HR Management (SHRM), the American Society of Industrial Security (ASIS) and the Chapter of Chattanooga Women Leaders.
EXPERIENCE
Executive Vice President of Human Resources at Walden Security
Director of Human Resources, FSD at Walden Security
Medical Support Manager at Walden Security
HR Administrator at Walden Security
Benefits Coordinator at Walden Security
Marketing Director at HealthSource of Chattanooga
Office Manager at HealthSource of Chattanooga
Leave Management Specialist at Unum
EDUCATION / CERTIFICATIONS
B.S. Education – Exercise Science / University of Tennessee
- Phone:423-702-8229
Scott Cochran
As Executive Vice President and Chief Financial Officer, Scott Cochran brings more than 20 years of financial experience and knowledge to the position. Scott oversees all aspects of the company's accounting operations for commercial and Federal Services Divisions, including payroll, accounts receivable, accounts payable, purchasing, financial reporting, cash flow management and budget. He also focuses on developing procedures designed to achieve corporate growth and profitability goals.
EXPERIENCE
Executive Vice President & Chief Financial Officer at Walden Security
Vice President, Chief Account Officer and Controller at Krystal Company
Corporate Tax Compliance Specialist at Arthur Andersen at Ernst & Young
EDUCATION / CERTIFICATIONS
Tennessee Technological University / Master of Business Administration
Tennessee Technological University / Bachelor of Science in Finance
Tennessee Technological University / Bachelor of Science in Business Administration
CPA / State of Tennessee
- Phone:423-702-8227
Fin Johnson
For more than 40 years, Fin Johnson, Executive Vice President, Federal Services Division at Walden Security, has worked in municipal, federal and international law enforcement, security, public safety and emergency services. Fin is a retired Police Lieutenant (California), former FBI Special Agent and Coast Guard veteran. In his current role, Fin manages all aspects of the Federal Services Division along with a dedicated team of vice presidents and division directors. He provides strategic guidance to over 90 program directors and managers for federal contracts, including over 5,800 armed personnel in 47 states, Puerto Rico, the U.S. Virgin Islands, Guam and the Commonwealth of the Northern Mariana Islands.
EXPERIENCE
Executive Vice President, Federal Services Division at Walden Security
Vice President and Chief Operating Officer for an Alaska Native Corporation
Manager, Security and Emergency Preparedness - Water & Power Industry
Professional Mentor - Afghan National Police, Chief of the Criminal Investigation Dept. (CID)
Police Lieutenant (California)
Special Agent, Federal Bureau of Investigation (FBI), Los Angeles Field Office
Police Officer / Police Sergeant (California)
Navigator – Maritime Law Enforcement with the United States Coast Guard
EDUCATION / CERTIFICATIONS
California State University – Dominguez Hills / M.A. Public Administration
University of San Francisco / B.S. Organizational Behavior
Federal Bureau of Investigation Academy / Special Agent Academy
Los Angeles Police Department / West Point Leadership Program
Life Member – International Association of Chiefs of Police
Constituent – Overseas Security Advisory Council (OSAC / DOJ)
Member – California Peace Officers Association (CPOA)
Committee Member – ASIS PSC.1-2022 “Management Systems for Private Security Company Operations
- Phone:423-803-6821
Jon Mitchell
Jon Mitchell is responsible for overseeing branch leadership and strategic customer accounts in Alabama, Georgia, Florida, Kentucky, North Carolina, South Carolina, Tennessee and Texas as Walden Security’s Executive Vice President, Commercial Services Division. He first joined Walden Security in 2018 as Regional Vice President over Walden’s largest branch, which services Georgia and Florida. Jon has 20-plus years of progressively responsible security management, growth leadership and law enforcement experience, along with an outstanding record of increasing efficiency through diligent leadership and team building. His industry and mobile workforce reporting knowledge has supported an increase in supplying efficient, cost-saving remote technology services for our customers company-wide. He oversees our off-duty law enforcement program servicing customers nationwide. Jon is equally active in the community and with professional organizations, including ASIS International’s Atlanta Chapter.
EXPERIENCE
Executive Vice President, Commercial Services Division at Walden Security
Regional Vice President at Walden Security
Vice President of Operations at mobotour
Retired Sergeant at Atlanta Police Department
Manager of Security Services at Whelan Security
Unit Manager at Guardsmark Inc.
EDUCATION / CERTIFICATIONS
Bachelor's Degree in Government, emphasis in Criminal Justice / Northwest Missouri State University
- Phone:404-937-1743
Kurt Schmissrauter
As a Vice President and General Counsel at Walden Security, Kurt Schmissrauter collaborates with personnel across all business functions to ensure that Walden Security operates within a safe legal framework to better fulfill its mission and minimize risk. Kurt utilizes his business acumen and legal experience in providing executive leadership with advice and counseling on the broad range of legal issues that may arise in day-to-day business operations.
EXPERIENCE
Vice President, General Counsel at Walden Security
Associate General Counsel at Walden Security
Associate Attorney at Spears, Moore, Rebman & Williams, P.C.
EDUCATION / CERTIFICATIONS
B.S., Commerce and Business Administration / University of Alabama
J.D. / Cumberland School of Law at Samford University
- Phone:423-702-8224
Dick Wong
As the Executive Vice President, Federal Services Division at Walden Security, Dick Wong has more than 36 years of law enforcement and security experience including his previous employment managing an Army command’s force protection program which involved operational responsibility for the volatile geographical region encompassing 27 countries throughout the Middle East and the former Soviet Republic states. He is responsible for managing all hands-on operational aspects of the Federal Services Division and provides strategic guidance to 45 Program Directors and Managers for Federal contracts spanning multiple cities and facilities.
EXPERIENCE
Executive Vice President, Federal Services Division at Walden Security
Vice President, Federal Services Division at Walden Security
Director of Operations, Federal Services Division at Walden Security
Program Manager, Force Protection Analysis Cell at Third Army / U.S. Army Central / Coalition Forces Land Component Command
Senior Lead Management Analyst at Management Analysis Incorporated
Director of Security and Law Enforcement Policies and Programs at HQ, U.S. Army Forces Command
EDUCATION / CERTIFICATIONS
Florida State University / B.S. in Criminology
Central Michigan University / M.S. of Administration
Federal Bureau of Investigation National Academy / Graduate of Executive Management
- Phone:423-702- 8233
Senior
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Drew Burrows
General Manager -
Daniel Carden
Talent Acquisition Specialist -
Alecia Clark
Director, Human Resources, Commercial Services -
Bill Clendenen
Vice President of National Accounts -
Jason Crowe
Director, Learning/Development -
Jason Duggan
General Manager -
Christopher Fason
Senior IT Manager -
Larry Freeman
General Manager -
Greg Fowler
General Manager -
Jan Harvey
Director of Talent Acquisition -
Kim Hunt
VP, Risk Management -
Vicky Johnson
Director, Accounting -
Ed Leitgeb
Regional Vice President - See AlsoWalden Security | Government
James Matthews
Vice President, USMS Operations, East -
Johnna Pace
Director of Operations, Federal Services -
Bob Posey
Vice President, USMS – West -
Lauren Preston
Director, Marketing -
Pat Silberman
Director, Operations, Commercial Services -
Dana Smith
DIRECTOR, HUMAN RESOURCES, FEDERAL SERVICES -
Chad Sullivan
Senior Operations Manager, Mobile Surveillance Units (MSUs) -
Shane Taylor
Network & Security Infrastructure Engineer -
Zach Winchester
Director, Quality Assurance -
Matt Worley
General Manager
Drew Burrows
Since starting with Walden Security 12 years ago, Drew Burrows has worked in various positions with our company. In his most recent roles, Drew served as General Manager for the Knoxville Branch as a Senior Operations Manager based at the Atlanta Branch. During this time, Drew oversaw and nurtured key accounts located in Metro Atlanta and multi-state books of business. His contributions have also extended beyond his region to support a critical multi-state transition for a national account. Outside of work, he remains an active member with several industry organizations: the Building Owners and Managers Association, the International Facility Management Association and the Institute of Real Estate Management.
EXPERIENCE
General Manager at Walden Security
Senior Operations Manager at Walden Security
Operations Manager at Walden Security
Property Manager at Walden Security
EDUCATION / CERTIFICATIONS
Business Finance Studies / University of Tennessee at Knoxville
- Phone:423-825-4512
Daniel Carden
Daniel is the Talent Acquisition Specialist for Walden Security's Corporate Headquarters. Daniel joined Walden Security in May 2022, working as a Recruiter for the Chattanooga branch. In his role as Talent Acquisition Specialist, he will manage all communication and interviews with candidates during the hiring process and work with recruiters throughout all divisions to ensure all job requisites are met.
EXPERIENCE
Talent Acquisition Specialist at Walden Security
Recruiter at Walden Security
Senior Logistics Coordinator at Legacy Logistics Group, LLC
National Recruitment Operations Manager & Regional Staffing Manager at Preferred Precision Group, LLC
- Phone:423-702-8208
Alecia Clark
As director of human resources for Walden Security, Alecia Clark leads our local human resources teams to source, screen, select and place security officers for more than 3,000 positions across our Commercial Services Division. A hands-on leader, Alecia plans, develops and administers HR policies and programs, and provides expertise and guidance in the areas of recruiting, onboarding, employee relations, performance, compliance and retention. Alecia joined Walden Security in 2014 as human resources assistant for our Atlanta office and subsequently earned several promotions, which led to her most recent role as human resources manager for the Georgia/Florida region. Prior to joining Walden Security, she worked for more than 10 years in various human resources and customer service roles within the retail industry. Alecia is a member of the Society for Human Resource Management (SHRM) and a SHRM Certified Professional.
EXPERIENCE
Director of Human Resources at Walden Security
Human Resources Manager at Walden Security (Atlanta Regional Support Center)
Human Resources Assistant at Walden Security (Atlanta Regional Support Center)
Manager at RSL Atlanta
General Manager at Vogue Collection Inc.
EDUCATION / CERTIFICATIONS
Business Administration / North Carolina A&T State University
Web Design and Graphic Design / Art Institute of Atlanta
Society for Human Resource Management Certified Professional (SHRM- CP)
- Phone:423-702-8244
Bill Clendenen
Bill Clendenen is the Vice President of National Accounts for Walden Security. Before joining Walden Security, Bill served as the National Account Portfolio Manager at Allied Universal. He has over a decade of managerial experience within the security industry. Bill also has 15 years of law enforcement experience and is a retired Sergeant with the Clayton County Police, where he served in both investigative and leadership roles. He is also a veteran who served eight years in the Marine Corps. His background in the security industry and as a manager will aid him in his efforts to drive KPIs, serve clients at the highest level and understand their unique challenges and needs.
EXPERIENCE
General Manager at Walden Security
National Account Portfolio Manager at Allied Universal
Client Manager / Profit Center Manager at Allied Universal
Operations Manager at Allied Universal
Regional V.P. of GA Gang Investigators Association
Sergeant / Detective / Police Officer at Clayton County Police Department
Sergeant in the United States Marine Corps
EDUCATION / CERTIFICATIONS
B.S. Integrative Studies / Clayton State University
A.A. Criminal Justice / Clayton State University
Certified Investigative Trainer
Certified Firearms Instructor
Certified Terrorism / Counter-Terrorism Instructor
Certified Physical Security Instructor
GA Post Training
- Phone:404.938.0530
Jason Crowe
As Director of Learning and Development, Jason Crowe brings more than 10 years of experience in developing and delivering training programs. Jason leads Walden Security’s Learning & Development team in partnering with Training Managers, Operations, Human Resources personnel and an assortment of subject matter experts in our regional branches to develop and provide training to our staff and security officers. His expertise and support consists of but not limited to: role-based training, professional development, contract specific training, systems and compliance training and training events in an effort to continually refine the development of all of our key personnel here at Walden Security, starting with our security officers.
EXPERIENCE
Director of Learning and Development at Walden Security
Training Operations Manager at Mohawk Industries
Area Manager at Pacific Sunwear
EDUCATION / CERTIFICATIONS
Middle Tennessee State University
- Phone:423-702-8237
Jason Duggan
As General Manager, Jason will oversee Walden Security's Knoxville branch. He brings decades of leadership, training and management roles to his position. He began at Walden Security as a Senior Operations Manager at the Chattanooga Branch, where he served as a client liaison and was responsible for the daily operations and managing the field. His experience allows him to oversee day-to-day operations while being able to focus on growing clientele. Before working with Walden Security, Jason served in the Chattanooga Police Department for thirteen years. He also served as a Sergeant in the US Army.
EXPERIENCE
Senior Operations Manager at Walden Security
Special Investigations Detective at the Chattanooga Police Department
K9 – Highway Interdiction Detective at the Chattanooga Police Department
Patrol Officer at the Chattanooga Police Department
Police and Security Liaison at ERMC Security
Pioneering Youth Director at Sale Creek Church of God
Assistant Store Manager at White Wing Bookstore
Sergeant in the United States Army 3rd Infantry Division
EDUCATION / CERTIFICATIONS
Central Texas College
Chattanooga State Technical Community College
GTE Military Institute
- Phone:629-203-6803
Christopher Fason
Chris Fason is the Senior IT Manager for Walden Security’s Corporate Headquarters. Before joining Walden Security, Chris spent over 20 years in IT at Unum in Chattanooga, Tennessee, most recently as Director of IT in the Digital End User Computing organization. In that role, he managed a global team consisting of 2 managers and 26 employees, which included 9 offshore resources in India as well as coordination with Unum IT in Poland, the United Kingdom and Ireland. His organization was responsible for End User IT Support, Software Packaging and Distribution, and IT Asset Management and Software Compliance.
As Senior IT Manager, Chris will manage and support the IT team members that provide IT service desk and end user support, IT infrastructure engineering and support, and mobile device support. He will work to ensure the IT department's goal of ensuring all Walden Security employees have the needed applications and hardware to do their jobs efficiently is met.
EXPERIENCE
Director, IT at UNUM
Systems Manager I/II at UNUM
Infrastructure Engineer at Unum
Deskside Support/Executive Support at Unum
IT Service Desk at Unum
EDUCATION / CERTIFICATIONS
ITIL V3: Expert Certificate in IT Service Management
ITIL V3: Service Offerings & Agreements
ITIL V3: Planning, Protection & Optimization
ITIL V3: Operational Support & Analysis
ITIL V3: Continual Service Improvement
ITIL V3: Foundations
- Phone:423.509.8118
Larry Freeman
As General Manager, Larry Freeman will oversee Walden Security’s Atlanta, Georgia and Orlando, Florida Branches. Larry Freeman has over 16 years of leadership, operations and customer service experience. He has been with Walden Security for almost five years as a Portfolio Manager, where he served as a client liaison and was responsible for the daily security operations for several metro Atlanta, Tampa and Charlotte commercial buildings. His experience allows him to oversee day-to-day operations while being able to focus on providing world-class customer service to our clients.
Before working with Walden Security, Larry held Director of Security and Portfolio Manager roles. His background in the security/hospitality industry and as a manager are great assets in his efforts to serve customers and clients and oversee the Atlanta, Georgia and Florida branches.
EXPERIENCE
Portfolio Manager at Walden Security
Director of Security at SecurAmerica
Portfolio Manager at SecurAmerica
Sales Representative at Continental Guest Services
Concierge Manager at L.A. Distinguished Concierge Services
EDUCATION / CERTIFICATIONS
Bullet Proof Manager, Crestcom International
Office Management, SUNY EOC
- Phone:770.789.2120
Greg Fowler
Greg Fowler is the General Manager for Walden Security’s Charlotte and Greenville branches. He has over 16 years of leadership and operations experience, along with 22 years of service in the United States Navy as a Master Chief Petty Officer, where he gained extensive experience in force and high-value asset protection.
Before joining Walden Security, Greg worked as the General Manager of Rite Lite Signs. In his time there, he led a successful transformation of the company’s financial, safety, sales and training policies. Before that, Greg gained experience in physical and electronic security while working as a Service Account Executive and District Service Manager for Diebold Nixdorf.
EXPERIENCE
General Manager at Walden Security
General Manager at Rite Lite Signs
Operations Manager at Deltex Systems, Inc.
District Service Manager and Service Account Executive at Diebold Nixdorf
Senior Specialist Defense Analyst at Wylie Laboratories
Franchisee / Managing Partner at Midas Automotive Car Care
Vice President of Operations at Kenco Transportation
EDUCATION / CERTIFICATIONS
M.B.A., Saint Leo University
B.A., Business Administration, Saint Leo University
Certified U.S. Navy Master Training Specialist
- Phone:980.215.9989
Jan Harvey
Jan serves as the Director of Talent Acquisition for both CSD and FSD, working to support recruiters, streamline their processes and procedures and improve the overall retention rate at Walden Security. She works within WinTeam, Kwantek and other platforms the company utilizes to assist recruiting efforts across 14 commercial branches and the corporate branch. The purview of her work includes 29 states and two U.S. territories.
Jan has been with Walden Security since 2015 and was hired on as an HR Administrator before working her way up to Project Manager and then earning a promotion to HR Manager. In her previous role, her skillset helped recruit and staff the USMS contracts, including seven of 12 U.S. Judicial Circuits. She traveled to dozens of job fairs and represented Walden Security while simultaneously supporting her team and the incumbent officers.
Jan has improved the processes for supervisors and maintained strict compliance. In 2015 she was awarded the Above and Beyond award for her loyalty and dedication to her team, her co-workers, and the support she provides to the field.
EXPERIENCE
Director of Talent and Acquisition at Walden Security
HR Manager at Walden Security
Project Manager at Walden Security
HR Administrator at Walden Security
Director at Chick-fil-A
EDUCATION / CERTIFICATIONS
B.S. Organizational Leadership / Bethel University
A.S. Business Management / Chattanooga State
PHR
Member of the Society for HR Management (SHRM)
- Phone:423-702-8206
Kim Hunt
Kim Hunt brings 35 years of experience to our Walden Security team. Prior to Walden, Kim worked as a personal and commercial independent insurance broker specializing in contract security. WIth this experience, she is able to bring intimate knowledge of how the insurance world works. She is constantly striving to make sure Walden has the best protection and the most competitive price to protect our clients, our employees and our company.
EXPERIENCE
Vice President of Risk Management at Walden Security
Insurance Agent at Huffaker & Trimble
Insurance Agent at AGA, Inc.
EDUCATION / CERTIFICATIONS
University of Tennessee at Chattanooga
- Phone:423-702- 8216
Vicky Johnson
Vicky Johnson is a finance and accounting professional with extensive business experience focused on corporate accounting in multiple industries. She has implemented accounting and payroll systems and effectively organized and managed corporate mergers. Vicky brings strong detail orientation, organization and team-building skills to Walden. As Director of Accounting, Vicky provides oversight and leadership for all accounting functions, ensuring company accounting procedures and policies conform to generally accepted accounting principles. She helps coordinate company financial planning and budget management as well as overseeing the payroll, billing, A/R and accounts-payable teams who are responsible for the company’s accounting procedures and policies.
EXPERIENCE
Director of Accounting at Walden Security
Director of Brewery Accounting at CraftWorks Restaurants & Breweries, Inc.
West Coast Division Controller at Gordon Biersch Brewery Restaurant Group
Assistant Controller at Golden Gallon, Inc
Accounting Manager at Dixie Industries, Division of Columbus McKinnon Corporation
Accountant at Gentry & Co.
EDUCATION / CERTIFICATIONS
B.S. Accounting / University of Tennessee at Chattanooga
- Phone:423-803-6809
Ed Leitgeb
As regional vice president (RVP) for Walden Security, Ed Leitgeb directs the local branch teams in North and South Carolina, which include the Charlotte, Charleston and Greenville markets. Ed oversees operations, human resources, field supervision, training and administration for the branches. He brings more than 30 years of experience to several critical areas, including quality management, site inspections and new contract start-ups. In his role, Ed also enforces company and customer policies and compliance requirements, and supervises all financial activity for his region. Before his promotion to RVP, Ed served as General Manager for the Charleston, SC market, and has held leadership positions at various security firms throughout his career. Ed is an active member of ASIS, a professional organization for security professionals, and is a certified SLED (South Carolina Law Enforcement Division) security officer.
EXPERIENCE
Regional Vice President at Walden Security
General Manager at Walden Security
Regional Manager at Sunstates Security
District Manager at US Security Associates
Area Vice President at Securitas Security Services USA, Inc.
EDUCATION / CERTIFICATIONS
B.S. Police Science / City University of New York, John Jay College of Criminal Justice
SLED certification
- Phone:843-804-8038
James Matthews
Bringing nearly 50 years of local and state law enforcement and federal security management, James provides day-to-day leadership over government and contract requirements, operational systems and processes, and overall department performance. He is also responsible for monitoring staffing needs for ongoing department growth, mentoring and guiding department leadership, leading all business development and strategic planning, and enforcing customer and company policies.
After starting his career with the U.S. Air Force Security Police, James pursued a path in law enforcement, where he served the Louisiana State Police for 26 years in various capacities, including Lieutenant, Public Information Officer, SWAT Team Commander, State Police Narcotics Unit Supervisor, Racing Investigations Unit Supervisor and Executive Officer for Troop G in Northwest Louisiana. He later served in several court security capacities, ranging from court security officer to 5th Circuit Contract Manager, maintaining responsibility for the U.S. Marshals Service contract in Texas, Louisiana and Mississippi.
EXPERIENCE
Vice President, USMS Operations, East at Walden Security
Contract Manager with the 5th U.S. Judicial Circuit
District Supervisor for the Western District of Louisiana, 5th U.S. Judicial Circuit
Court Security Officer, 5th U.S. Judicial Circuit
Sheriff Deputy with Bossier Parish Sheriff’s Office
State Police Trooper with Louisiana State Police
Police Officer with Shreveport Police Department
Security Police with the United States Air Force
EDUCATION / CERTIFICATIONS
Criminal Justice / Louisiana State University
- Phone:423-803-6822
Johnna Pace
Johnna Pace serves Walden Security’s Federal Services Division (FSD) as the Director of Operations. She oversees all FSD contracts and provides operational leadership in every aspect, including customer satisfaction, proposal development, budgets and billing. She also manages Walden Security’s FSD procurement partnerships and equipment inventory.
A 10-year veteran of Walden Security, Johnna leads with a pragmatic and precise approach, qualities valued by her government clients. Her reliability and dedication to the department launched her career in operations after starting in accounting. After two years with Walden Security, she was promoted to Operations Account Coordinator in which she orchestrated all new account transitions and facilitated ongoing contract requirements, such as pay rates, bill rates, vacation policies and budgeting information.
In her most recent position, Johnna served as FSD Operations Manager for a federal account in which 2,500 court security officers supply more than 90,000 weekly service hours throughout 24 states. A proven performer, Johnna earned the Spirit of Excellence Award from Walden Security in 2015.
EXPERIENCE
Director of Operations at Walden Security
Operations Manager at Walden Security
Operations Accounting Coordinator at Walden Security
Payroll Specialist at Walden Security
Accounts Payable, Purchasing and Payroll at Steam & Control Services
EDUCATION / CERTIFICATIONS
B.S. Business Administration, Emphasis on Accounting / University of Tennessee at Chattanooga
A.A.S. Accounting / Chattanooga State Community College
- Phone:423-702-8236
Bob Posey
Bob Posey is Walden Security's executive manager of the USMS Court Security Program. He serves as Vice President of the USMS Operations West Region, where he will manage the 8th, 9th, and 10th Circuits, complementing James Matthew, the VP, USMS for the East Region.
Bob is a career law enforcement professional with experience in national and international operations, training and administration. Bob came to the USMS CSO program after two decades as a police officer and police sergeant, followed by a stint as an adjunct professor and division manager with the Washington State Criminal Justice Training Commission. He then spent 4 years with the DOJ, training law enforcement personnel in Pakistan, Russia and Moldova.
From his initial USMS CSO District Supervisor posting in Western Washington, Bob was promoted to the 9th Circuit Contract Manager role in 2015, managing over 1,000 CSOs and 17 District Supervisors.
EXPERIENCE
Contract Manager 9th Judicial Circuit at Walden Security
District Supervisor at United States Federal Courts
International Training at the United States Department of Justice, ICITAP
Adjunct Professor, Professional Development Division Manager, and Grant Program Manager at the Washington State Criminal Justice Training Commission
Special Operations Sergeant/Tactical Team Commander at King County Police Department
Deputy Sheriff at San Juan County Sheriffs Office
Reserve Police Officer at Everett Police Department
EDUCATION / CERTIFICATIONS
Master of Science in Organizational Development and Assessment, Central Washington University
Bachelor of Science, Business Administration, Central Washington University
- Phone:423.260.2095
Lauren Preston
Lauren Preston joined Walden Security’s Marketing team in 2017 and quickly made her mark as a strategic thinker and innovative problem solver, supporting the company’s brand and sales activities and serving as a subject-matter expert on the company’s CRM and marketing automation solutions.As Director of Marketing, Lauren leads the company’s marketing and communications department, including brand management. Prior to Walden, Lauren gained critical experience as a marketer within the cloud-based software and healthcare industries, where she executed strategic projects to build the brands and reputations within those markets. She is excited to bring a collaborative, team approach to the marketing team while enhancing Walden’s brand position.
EXPERIENCE
Director of Marketing at Walden Security
Marketing Specialist at Walden Security
Marketing Specialist at SIGNiX
Marketing Coordinator at The Little Clinic
Director of Recruiting and Selection at Northwestern Mutual Financial
EDUCATION / CERTIFICATIONS
B.S. Business Administration, emphasis on Marketing / Middle Tennessee State University
- Phone:423-702-8217
Pat Silberman
As Director of Operations, Pat Silberman ensures performance standards and customer commitments are met. He oversees the company's daily activities, ensures best practices are implemented and assists other CSD staff members in order to increase efficiency and overall success. Pat also supports the branches' continued progress as the Director of Operations.
A leader with Walden Security since 2014, Pat's contributions span all areas of operations, including compliance, personnel management, cost efficiency and customer relations. In his most recent role as Senior Operations Manager of the Chattanooga Branch, Pat oversaw all dedicated account managers and the 24/7 field supervision team. Most notably, Pat beta-tested and subsequently trained several Operations Managers throughout the company on a proprietary officer scheduling verification procedure. To stay informed on industry standards, he is an active ASIS International Tri-State Chapter member.
EXPERIENCE
Director of Operations at Walden Security
Director of Compliance at Walden Security
Senior Operations Manager at Walden Security
Operations Manager at Walden Security
Sales Executive at Quickcue
Majority Owner/Managing Partner at Eco Waste
Salesman at American Foam Insulation
Regional Sales Manager at DSI Security Services
Security Manager at Proud Larry's Restaurant
EDUCATION / CERTIFICATIONS
B.S. Criminal Justice / University of Mississippi
- Phone:423-803-6827
Dana Smith
Dana Smith serves Walden Security’s Federal Services Division as the Director of Human Resources. In her role, she supports more than 3,000 security officers and supervisors. The purview of her work includes 28 states and two U.S. territories, including seven of the 12 U.S. Judicial Circuits. As the Director of HR, Dana focuses on improving employee relations as well as processes and procedures – both internally and out in the field.
Dana began her career with Walden Security in 2012 as an HR Administrator until she was promoted to HR Manager. In that role, she played an integral part in transitioning the seven USMS Circuits, the Alabama National Guard and the Social Security Administration contracts. Throughout these transitions, Dana focused on organizing travel and onboarding. She also represented Walden Security at the dozens of job fairs hosted throughout this transitional phase all over the country.
Her devotion to supporting security officers and supervisors across the country and her team does not go unnoticed. Dana earned the Above and Beyond award in 2012 and 2015. In 2014, she earned the Spirit of Excellence award.
EXPERIENCE
Director of HR at Walden Security
HR Manager at Walden Security
HR Administrator at Walden Security
Life Enrichment Director at Independent Healthcare Properties
Event Director at BrightSpace
Promotion Director at Clear Channel Communications
Assistant Property Manager at Towermarc Corporation
EDUCATION / CERTIFICATIONS
A.S. Specialized Business Management / Everest Institute
- Phone:423-702-8253
Chad Sullivan
As Senior Operations Manager, MSUs, Chad oversees the Technology Services Division (TSD). The TSD consists of the MSU department and the Command Technology Center (CTC). When MSUs are installed at sites, our CTC monitors the camera feeds and event-based alarms 24/7. The CTC responds to more than 25,000 alarms per week, with operators taking an average of four and a half minutes to respond to each alarm. In his role as Senior Ops Manager, Chad ensures the successful implementation of new MSUs, including training and equipment, and coordinates all functions, communication and procedures for MSUs and the CTC.
Since 2021, Chad has worked as an Account Manager for Walden Security. Before that, he worked as a Police Officer at Chattanooga State Community College and as a Contractor at Lipsey Logistics. He is a retired Sergeant with the Chattanooga Police Department (CPD), where he served for 26 years. In his 26 years with the CPD, he was a SWAT team member, Traffic Division Commander over the Investigation Team, and a part of the DUI Task Force. He was also assigned to the Mounted Patrol Unit and spent time as a member of our Honor Guard, Incident Command Team, and Critical Incident Debriefing Team.
EXPERIENCE
Account Manager at Walden Security
Tennessee State Police Officer at Chattanooga State Community College
Contractor, Account Management at Lipsey Logistics
Police Sergeant at the Chattanooga Police Department
EDUCATION / CERTIFICATIONS
B.S. Criminal Justice / Bethel University
State of Tennessee POST Certified General Development Instructor GDI
State of Tennessee POST Certified Police Instructor
State of Tennessee POST Certified Law Enforcement Firearms Instructor
U.S. Department of Justice F.B.I. Advanced Sniper
- Phone:423.654.3467
Shane Taylor
Shane Taylor manages the network infrastructure for Walden’s corporate headquarters and commercial and federal sites nationwide. Shane brings more than 20 years of IT netword experience, and has both a Master’s degree in Network Security and an MBA in IT Management. He is a Cisco Certified Network Associate (CCNA) and Cisco Meraki Network Operator (CMNO).
EXPERIENCE
Network & Security Infrastructure Engineer at Walden Security
IT Manager at Walden Security
Network Administrator at Winder Laboratories
Auditor at The Audit Group
ERP Analyst / IT Support at Procter & Gamble North America
EDUCATION / CERTIFICATIONS
M.S., Network Security / Capitol Technology University
MBA, IT Management / American University
B.S., Business Information Systems / Bellevue University
Cisco Certified Network Associate
Certified Meraki Network Operator
- Phone:423-702-8246
Zach Winchester
As Director of Quality Assurance, Zach Winchester plans, coordinates and directs the quality assurance program to ensure the proper delivery of security services to customers. He oversees and maintains the ISO certification, a Quality Management System (QMS) that provides consistent, standardized security guard force management - including staffing, training, start-up operations, records management and compliance administration. Zach most recently served as the EVP of the Commercial Services Division, where he oversaw CSD's customers in Alabama, Kentucky, Tennessee, North Georgia and the Command Technology Center (CTC).
Zach's 15 successful years in client services and leadership are attributed to his employee-focused approach. By investing in his employees, Zach advanced the efforts of Walden's Chattanooga and Birmingham Branches as Regional Vice President over the last three years. He carried those experiences to the balance of the Southeast region and the CTC. Zach also takes a partnership approach with his customers to help shape their security needs based on their operational and financial goals for the future. As a community-minded individual, Zach is an ASIS International Tri-State Chapter member and enjoys volunteering with various organizations.
EXPERIENCE
Director, Quality Assurance at Walden Security
Executive Vice President, Commercial Services Division at Walden Security
Regional Vice President at Walden Security
Director of Operations for Market Street Partners, LLC.
Controller for Redpoint Sales Team
Owner and President of Fast Break Athletics
Consultant for Chattanooga Sports Committee
EDUCATION / CERTIFICATIONS
B.S. Business Administration / University of Alabama
- Phone:423-825-4511
Matt Worley
Matt Worley is the General Manager for Walden Security's Dallas, Texas, branch. He brings over 15 years of experience in a variety of operations, sales and account management roles. Before joining Walden Security, Matt was the National Director of Operations for Expansive and Regional Operations Manager at WeWork. In his time at WeWork, he developed 6 different customer success projects and initiated the company’s first restaurant partnership in San Francisco.
EXPERIENCE
National Director of Operations at Expansive
Regional Operations Manager at WeWork
Director of Operations and Accounts - Southern California at ZogSports
EDUCATION / CERTIFICATIONS
Master of Arts in Human Interaction, American Conservatory Theater
Bachelor of Arts in Education, Dana College
- Phone:972.637.8943
Sales
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Leslie Ancieta
Business Development Manager -
Rebecca Fann
Business Development Manager -
Derek King
Business Development Manager -
Keith Maysey
Business Development Manager -
Regina Raulston
Business Development Manager -
Daniel Otte
Business Development Manager
Leslie Ancieta
Leslie Ancieta leads business development for Walden Security’s Charlotte, North Carolina branch. She brings over twelve years of project management and sales experience to the role. She will work to build new customer networks and will be the first point of contact for potential clients throughout North Carolina and Greenville, South Carolina. Leslie’s commitment and energy are huge assets to the Walden Security team.
Before joining Walden Security, Leslie worked as Partnership Development Manager at the National Society of High School Scholars in Atlanta, Georgia. Before that, she worked for four years at Control Southern, where she began as an Inside Sales Project Manager and was promoted to Senior Project Manager and Service Coordinator.
EXPERIENCE
Business Development Manager at Walden Security
Partnerships Development Manager at the National Society of High School Scholars
Senior Project Manager, Service Coordinator, and Inside Sales Project Manager at Control Southern
Project Coordinator at ElringKlinger Engineered Plastics
EDUCATION / CERTIFICATIONS
Master of Business Administration / University of North Georgia
Bachelor of Arts, International Affairs / University of Georgia
- Phone:704-916-6602
Rebecca Fann
Rebecca Fann leads business development for Nashville and Memphis, TN, and Louisville, KY. She began her Walden career in Human Resources in 2000 before being promoted to Business Development Manager in 2014. Rebecca generated $7.4 million in security revenue during her Walden tenure, and was named Walden’s Top Sales Performer in 2016 and 2018. She and her Nashville colleagues were honored as the 2016 Branch of the Year. Rebecca most enjoys Walden’s personal approach and team attitude. For her, it’s all about the client relationship – her commitment, attention to detail and continued interaction with clients long past the sale has led to new business referrals, strong references and account retention. In the community, Rebecca serves as the Women in Security liaison for ASIS International’s Middle Tennessee Chapter, and is active in both International Facility Management Association and Building Owners and Managers Association International. In her free time, she enjoys playing with her two young sons.
EXPERIENCE
Business Development Manager at Walden Security
Human Resources Clerk at Walden Security
Sr. Provider Relations Associate at Cigna Healthcare
Human Resources Specialist / Administrator at Wood Personnel Services
EDUCATION / CERTIFICATIONS
B.A. in Marketing, minor in Human Resources / Union University
- Phone:615-391-9127
Derek King
Derek King leads business development for Georgia and brings 29 years of sales experience, including five in the security sector where he has sold $10 million in revenue. The value he brings to clients includes thinking from their perspective, educating them on security and always putting their needs first. Derek most enjoys Walden’s people and the level of support he receives from colleagues throughout the company. Derek is a member of the Building Owners and Managers Association International and the Council of Supply Chain Management Professionals (CSCMP). In his free time, he enjoys travel, fitness and spending time with his daughter.
EXPERIENCE
Business Development Manager at Walden Security
Account Manager for Centerline Driver
Business Development Manager at SecurAmerica, LLC.
Business Development Manager at Guardsmark
Sales Consultant for Synergy Human Capital
Vice President and Business Development at Staffing Time
Metro Sales Executive at Manpower
Area Vice President at Randstad In-House Services
Area Supervisor at Bally Total Fitness
EDUCATION / CERTIFICATIONS
B.A., Political Science / William Paterson University
- Phone:404-937-1758
Keith Maysey
Keith has joined Walden Security as the newest Business Development Manager for the Charleston, South Carolina Branch. Keith brings over 20 years of sales and management experience to the position. Since 2008, Keith has worked as the Sales Director and Director of International Business Development at SPX Brands based in Cleveland, Ohio. In that role, he oversaw a team of 6 sales professionals, which exceeded sales goals by an 11% average since 2009. He also led the training process for all sales members and managed trade shows, marketing projects and international business growth.
EXPERIENCE
Business Development Manager at Walden Security
Sales Director / Director of International Business Development at SPX Brands
Business Development Manager at Coca-Cola Enterprises Bottling Co.
EDUCATION / CERTIFICATIONS
Associates Degree Culinary Arts from Johnson & Wales University in Charleston, SC
- Phone:843-396-2011
Regina Raulston
Gina Raulston leads the business development for Walden Security's Chattanooga branch. Before joining Walden Security, Gina served as the Regional Sales Manager for Southern Health Partners, where she was the Contract Manager for 38 sheriff departments' medical programs. Gina spent 14 years in law enforcement, serving as Sergeant, Lieutenant, and Deputy Sheriff of Sequatchie County. Gina's experience gives her a unique understanding of the security industry and Walden's mission.
EXPERIENCE
Business Development Manager at Walden Security
Regional Sales Manager at Southern Health Partners
School Resource Officer for the Hamilton County Sheriff’s Office
School Resource Officer for the Sequatchie County Sheriff’s Office
Deputy Sheriff for the Sequatchie County Sheriff’s Office
Lieutenant for the Sequatchie County Sheriff’s Office
Sergeant for the Sequatchie County Sheriff’s Office
EDUCATION / CERTIFICATIONS
P.O.S.T. Certification
TIBRS
TNCOP
TCI State Certified
TIES/NCIC/NLEST Query Certified
OC/SC Chemical Sprays
- Phone:423-267-6724
Daniel Otte
Daniel (Dan) Otte leads business development for Walden Security's Orlando branch. He brings over 20 years of leadership and sales experience and will be key in expanding Walden Security's footprint throughout Florida. Before joining Walden Security, Dan Otte owned his own small business, Madz Woodworkz, for over 4 years. Prior roles include territory sales executive at 95 Percent Group LLC and territory sales manager at Quill Manager. In his career, he has been awarded Salesman of the Year 3 times and received the Most Inspiring Leadership Award in 2009.
EXPERIENCE
Small Business Owner, Madz Woodworkz
Territory Sales Executive, 95 Percent Group LLC
Team Sales Manager, Quill Corporation
New Life Church
EDUCATION / CERTIFICATIONS
B.A. in Leadership & Pastoral Studies at North Central University
- Phone:407-487-3760
