According to a study by the CIO WaterCooler network, businesses rely on ITSM for two purposes – ensuring IT service quality (48%) and supporting the customer experience (35%).
Today’s businesses understand the advantages of a holistic ITSM strategy with 89% reporting ITSM’s added value to the organization.
Understanding ITSM’s role in your digital transformation is key to your success. With ServiceNow ITSM, you have an agile, scalable solution that grows with your business – no matter where you are on your journey.
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