What is ServiceNow? (2024)

Overview

ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks.

With roots in IT Service Management, ServiceNow has evolved to become the enterprise service management platform for organizations, uniting all business functions from customer service to HR to security, and more.

“ServiceNow is one of those rare software platforms that can show a rapid return on investment, and continue to deliver strong value as the organization expands its use.”

John Ryan, CMO, Crossfuze

What is ServiceNow? (2024)
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