19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (2024)

#1

I have been using this app for more than a year now for all my office communication purpose. Most days it works fine, but sometimes out of nowhere the app refuses to start or join a meeting, while other features work fine. Sometimes there is no notification of a chat message.Read RingCentral Reviews

Starting Price:$30 User/Month

Common RingCentral and 3CX Alternatives

RingCentral review compared to 3CX

"Descent product" - Rahul Deewan

#2

It is an excellent product I Strongly recommend. I adore apps that automatically forward to my mobile phone. Support for sending voice mail messages to email and calling from my cell phone's Ooma number using their app.Read Ooma Reviews

Starting Price:$100 Per Month

Mobile App

Ooma review compared to 3CX

"Ooma office is an incredible VOIP Answer for a SMB" - saipureddy chandrasekhar

#3

Salesforce is a powerful CRM tool that helps businesses grow. It's easy to customize, works well with other systems, and can automate tasks. With Salesforce, you can track sales and customer data, even on mobile devices. It keeps your information safe with security features. ...Read Salesforce Reviews

Starting Price:$25 User/Month

Mobile App

API

Common Salesforce and 3CX Alternatives

Salesforce review compared to 3CX

"Salesforce brings scalability and security " - ASHISH KUMAR SHUKLA

#4

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a c...Learn more about Freshdesk Contact Center (formerly Freshcaller)

Common Freshdesk Contact Center (formerly Freshcaller) and 3CX Alternatives

#5

CallHippo provides very good quality connectivity and voice quality over the call. I have experience with 3CX but working on CallHippo gives me better experience.Read CallHippo Reviews

CallHippo review compared to 3CX

"Ease to access and call quality is awesome" - Vishal Prasad

#6

Absolutely brilliant I always use this application it is really very well and I can said that it can give you much better results belong to others apps.Read Dialpad Reviews

Starting Price:$15 Per Month

Common Dialpad and 3CX Alternatives

Dialpad review compared to 3CX

"Review about gym insight" - Shah wali Mustafa

#7

It makes my work easier and reduces the timing of my work; I and my employees feel very satisfied with using this software. I am very thankful to the manufacturer of this software.Read DialerHQ Reviews

Starting Price:Available on Request

Common DialerHQ and 3CX Alternatives

DialerHQ review compared to 3CX

"ifound this software suitable for my business" - agha azhar

#8

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (8)

Call center software for sales and support teams

Free Demo Get Pricing

After signing up with Cloudtalk, I got a checking balance. I made audio calls from the system to my partners in many countries. Calls connected without interruption. It was a good result for me.Read CloudTalk Reviews

Starting Price:$25 User/Month/Billed Annually

Mobile App

API

Free Trial

Common CloudTalk and 3CX Alternatives

CloudTalk review compared to 3CX

"It was easy to use" - Murad Ismayilzade

#9

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (9)

A fully-featured help desk software

Free Demo Get Pricing

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use.Read LiveAgent Reviews

Starting Price:$9 Agent/Month

Mobile App

API

Free Trial

LiveAgent review compared to 3CX

"easy to use and very helpful customer service tool" - Jozef

#10

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (10)

Experience mobile-first cloud telephony

Free Demo Get Pricing

MyOperator is a cloud-based call management system that provides effective call management solutions for businesses, enabling them to improve their customer service and productivity.Read MyOperator Reviews

Starting Price:$35 Per Month

Mobile App

API

Free Trial

MyOperator review compared to 3CX

"Write Review for MyOperator" - Sweet Farah

#11

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (11)

Easy To Use Call Center Software

Free Demo Get Pricing

Zoho Desk has transformed my process, increasing both efficiency and client happiness. It allows for seamless customer ticket management and cooperation with team members by centralizing communication channels and streamlining support operations. Zoho Desk's automation, knowl...Read Zoho Desk Reviews

Starting Price:Available on Request

Mobile App

API

Free Trial

Zoho Desk review compared to 3CX

"Best Software Review of Zoho Desk." - Arbaaz khan

#12

We adapted it to the company's standards and basic project or activity ideas, and it was really fast and easy to use. Thanks to Bitrix24, goals are constantly on the minds of the teams working on them, and we have been able to evaluate and manage sales and workday growth with...Read Bitrix24 Reviews

Starting Price:Available on Request

Mobile App

API

Free Trial

Comparison:

Bitrix24 VS Act!

Common Bitrix24 and 3CX Alternatives

Bitrix24 review compared to 3CX

"It improves teamwork within a set of applications" - Sabine Talstov

#13

MicrobaseCTI is a fully featured Call Center Software designed to serve Startups, SMEs. MicrobaseCTI provides end-to-end solutions designed for Web App. This online Call Center system offers Inbound Call Center, Interactive Voice Response, Predictive...Learn more about MicrobaseCTI

Starting Price:Available on Request

API

#14

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (14)

NKonnect provides you GSM Based calling software.

Free Demo Get Pricing

NKonnect provides you innovative solutions for Call Center Industry. GSM based call center software. its help to recording Every call to avoid future conflicts or disputes, Facility to call conferencing, Inbound calls enable to set up inbound functio...Learn more about Call nxt

Starting Price:$118 Full Licence / Single User

Free Trial

#15

ReplyOne is a fully featured Call Center Software designed to serve SMEs, Agencies. ReplyOne provides end-to-end solutions designed for Web App. This online Call Center system offers Dashboard, Feedback Management, Customer Segmentation, Knowledge Ma...Learn more about ReplyOne

Starting Price:Available on Request

API

Common ReplyOne and 3CX Alternatives

#16

It's a very nice app for users those who want to use this kind of app.I recommend you to go to the terms and conditions and read carefully.then use .Read PhoneCall Reviews

Starting Price:Available on Request

API

Common PhoneCall and 3CX Alternatives

PhoneCall review compared to 3CX

"It's a wonderful app" - Dhrubajyoti

#17

T-Max Predictive Dialer is easy and quick set up the solution of call center management which hosted by auto dealers.Having customizable features of customer feedback, call recording, data filtration, live chat etc. Serve the solution to NGO, S...Learn more about T-Max Call Center

Starting Price:$100 Per Month

Free Trial

#18

I have been using this software from last 8 years its very light,fast and easy to use.Best part it works with any Telco carrier.You can use vicidial software for free as well.as they keep on improving the software it makes this software the best among all the call center.Read VICIdial Reviews

Starting Price:Available on Request

VICIdial review compared to 3CX

"Light and fast call center solution" - Deepu Yadav

#19

VoApps is a fully featured Call Center Software designed to serve Enterprises, Startups. VoApps provides end-to-end solutions designed for Windows. This online Call Center system offers Blended Call Center, Inbound Call Center, Outbound Call Center a...Learn more about VoApps

Starting Price:Available on Request

API

Free Trial

19 Best 3CX Alternatives & Competitors (Free & Paid) in 2024 (2024)

FAQs

What's better than 3CX? ›

Other important factors to consider when researching alternatives to 3CX include user interface and features. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to 3CX, including Genesys Cloud CX, Nextiva, RingEX, and Zoom.

Is there a free version of 3CX? ›

There are 4 Editions of 3CX: 3CX FREE, 3CX SMB - Small Business, 3CX PRO - Professional and 3CX ENT - Enterprise.

What is the alternative to 3CX self hosted? ›

  • Bitrix24.
  • JustCall.
  • Kixie PowerCall.
  • Aircall.
  • Acefone.

What is the difference between PBX and 3CX? ›

Scalability and Flexibility

As mentioned previously, traditional PBXs are costly to maintain, and adding features and hardware to them is no different. In comparison, 3CX offers virtually unlimited scalability, allowing businesses to add extensions and lines without costly hardware upgrades.

What are the disadvantages of 3CX? ›

Potential 3CX Drawbacks

Requires IT resources: The biggest drawback of 3CX is that it's only for companies that have experienced IT teams capable of setting up and managing the system on a day-to-day basis.

Which country is 3CX from? ›

Where is 3CX 's headquarters? 3CX is located in Nicosia, Nicosia, Cyprus .

What are the limitations of 3CX free? ›

No more than 10 users. No more than 4 simultaneous calls (including internal calls) No number porting. No custom configuration and admin portal.

How to use 3CX for free? ›

Follow the steps below to register your free subscription.
  1. Step 1: Check your Subscription. Pop-Up in the Web Client. ...
  2. Step 2: Create a 3CX Account. If you don't already have one, create a 3CX Customer account here. ...
  3. Step 3: Transfer Subscription Ownership. Subscription Transfer Process.
Jan 12, 2024

What is the difference between 3CX StartUP free and pro? ›

This new cloud native edition 3CX StartUP is available as FREE or PRO. PRO can be purchased for up to 10 or up to 20 users. StartUP FREE will be free forever and allows creation of up to 10 users. You can configure live chat, 3CX Talk links and even a Ring Group.

Can 3CX work without internet? ›

3CX Support

As a first note, do bear in mind that having an Internet connection with 3CX is required as a variety of issues may arise without it such as problems with license activation, etc. It is also required to keep a lot of 3CX components operational.

What is the difference between FreePBX and 3CX? ›

FreePBX is an open source web based graphical user interface (GUI). It manages the Asterisk PBX, a voiceover VOIP server. The FreePBX indirectly helps in building communication applications. 3CX is a software based PBX (private branch exchange) based on the session initiation protocol (SIP).

Can 3CX be installed without internet? ›

3CX Support

If set up correctly you will only need internet for the initial configuration and the activation. After that the phones will register to the local IP of the PBX and should be working fine given everything is assigned a static IP.

Is PBX obsolete? ›

For years, Private Branch Exchange (PBX) was the industry standard for describing business telephone systems, but is the term now obsolete? We would definitely say yes; however, the number of people still inquiring about IP PBX, VoIP PBX, and Cloud PBX proves there is still some confusion.

Is PBX outdated? ›

Now, a good few years down the line the PBX is obsolete, spare parts are no longer available, old security protocols become vulnerable to hacking (we do have some measures in place to negate this) and their internal billing allocation to cost center is incorrect as people and extensions have moved around.

Why choose 3CX? ›

Cost-Efficiency

One of the main benefits of using 3CX for all your voice, video, and messaging needs is that everything becomes simpler and quicker. You won't need to juggle different service providers, trying to ensure they all work in unison.

Which PBX is the best? ›

The Best Hosted PBX Services of 2024
  • 8×8: Best for medium to enterprise-level businesses.
  • Dialpad: Best for small to midsized businesses.
  • Ooma Office: Best for beginners.
  • RingCentral: Best for extensive features.
  • Nextiva: Best for team collaboration tools.
Mar 27, 2024

What is fewest answered on 3CX? ›

Fewest Answered – Forwards the call to the agent who has answered the least number of calls. Hunt by Threes Random – Sends the call simultaneously to 3 random agents.

How many companies use 3CX? ›

Around the world in 2024, over 2087 companies have started using 3CX as Unified Communications tool.

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