6 Guidelines for Moving Toward a Lean Value Stream - Lean Enterprise Institute (2024)

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6 Guidelines for Moving Toward a Lean Value Stream - Lean Enterprise Institute (1)

Executive Leadership

By Mike Rother and John Shook

October 19, 2022

Once you’re ready to use value-stream mapping to continuously improve your value streams, follow this advice from the authors of Learning to See, the workbook that introduced value-stream mapping to thousands of people around the world.

Though, by definition, it’s impossible to achieve a lean value stream — because lean thinking and practice aim for perfection, a goal with a constantly shifting future state — value-stream mapping can keep you on the path of continuous improvement. Specifically, the mapping process and resulting map help identify and eliminate waste in any value stream because every lean value stream features common characteristics. So, whether your organization is in the manufacturing, construction, food service, or another industry, or you oversee administrative functions such as accounting and finance, HR, and IT, the following guidelines ensure you continuously improve your value stream.

1. Produce to your takt time

Takt time”is how often you should produce one part or product — or complete one task to deliver a service — based on the sales rate. Consequently, it is a proxy for customer demand.

2. Develop continuous flow wherever possible

Continuous flowrefers to having each step in the production process complete one part of the product or service and immediately pass it to the next step without delay or creating in-process inventory between steps.

3. Usesupermarketsto control production where continuous flow does not extend upstream

In the spots of the value stream where continuous flow is impossible and batching is necessary, resist the temptation to schedule these processes via an independent scheduling function. Instead, control their production by linking them to their downstream customers through a supermarket-based pull system. A supermarket is where a predetermined amount of standard inventory is stored, usually adjacent to the supplying process.

4. Try to send the customer schedule only to one production process

By using supermarket pull systems, you will typically need to schedule only one point in the value stream. This point is called thepacemaker processbecause how you control production at this process sets the pace of production for all upstream processes.

5. Distribute the production of different products evenly over a set time at the pacemaker process, thus leveling the production mix

Most assembly departments probably find it easier to schedule long runs of one product type to avoid changeovers. However, this approach creates serious problems for the rest of the value stream and customers, such as:

  • Increases the lead time from order to delivery
  • Swells in-process inventories

The more you level the product mix (aka“heijunka”) at the pacemaker process, the more quickly you will be able to respond to different customer requirements while holding less inventory.

6. Create an “initial pull” by releasing and withdrawing small, consistent increments of work at the pacemaker process, thus leveling the production volume

Too many companies release large batches of work to the shop floor processes, which causes several problems, such as:

  • There is no sense of “takt” or pull from the customer to which the value stream can respond.
  • Responding to changes in customer demand becomes very complicated.
  • The state of production becomes difficult to monitor.

Establishing a consistent, level production pace creates a predictable production flow. Consequently, this allows management to see problems more easily and take corrective action faster.

A good place to start is to regularly release only a small, consistent amount of production instruction (usually between 5 to 60 minutes worth) at the pacemaker process while simultaneously taking away an equal amount of finished goods. We call this practice apaced withdrawal. And thepitchis the consistent increment of work.We calculate the pitch based on the pack-out quantity (the number of parts one finished-goods container holds) or a multiple or fraction of that quantity.

For example, if yourtakt timeis 30 seconds and yourpack-out quantityis 20 pieces, yourpitchis ten minutes (30 seconds x 20 pieces = 600 seconds or 10 minutes).

In other words, every 10 minutes: a) give the pacemaker process instruction to produce one pack quantity and b) take away one finished pitch quantity.

Learning to See Using Value-Stream Mapping Develop a blueprint of improvements that will achieve your organization’s strategic objectives.

Written by:

Mike Rother|

John Shook

About John Shook

John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and other operations around the world. While at Toyota’s headquarters, he became the company’s first American kacho (manager) in Japan.…

Read more about John Shook

About Mike Rother

Mike is co-author of two groundbreaking LEI workbooks, Learning to See: value-stream mapping to add value and eliminate muda, which received a Shingo Research Award in 1999 and Creating Continuous Flow: an action guide for managers, engineers and production associates, which received a Shingo Award in 2003. Mike’s recent books areToyota Kata (McGraw-Hill), Toyota Kata Culture, and the forthcoming Toyota Kata Practice Guide.

Mike is an engineer, researcher, and teacher on the subjects of management, leadership, improvement, adaptiveness, and change in human organizations. His affiliations have included the Industrial Technology Institute in Ann Arbor, the University of Michigan College of Engineering, the Fraunhofer Institute for Manufacturing Engineering and Automation, Stuttgart, and the Technical University Dortmund. Mike works to develop scientific thinking in individuals, teams and organizations, shares his findings widely, and is in the Association for Manufacturing Excellence Hall of Fame.

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