AFSO21 adopts 8-step problem solving model (2024)

  • Published
  • By Maj. Jason Todd
  • 14th Flying Training Wing Commander's Action Group
COLUMBUS AFB, Miss. -- Air Force Smart Operations for the 21st Century, or AFSO21, has adopted a new 8-Step Problem Solving Model to achieve continuous process improvement. This model is based on the OODA Loop and will make it easier for Air Force members to eliminate waste in the workplace.

The OODA Loop (Observe, Orient, Decide, Act) was originated in the 1950's by Col. John Boyd. It is an objective description of the decision making process. Due to an emphasis on the infinitely repeating nature of decision making, the OODA Loop is an excellent match for the AFSO21 principal of continuous improvement. The eight steps of the Problem Solving Model fit within the frame of the OODA Loop. The eight steps are (1) Clarify and Validate the Problem, (2) Break Down the Problem and Identify Performance Gaps (Observe), (3) Set Improvement Target, (4)Determine Root Cause (Orient), (5) Develop Countermeasures (Decide), (6) See Countermeasures Through, (7) Confirm Results and Process, and (8) Standardize Successful Processes (Act). Following the eight steps will ensure that actions lead to the desired results with an absolute minimum of wasted effort. Following the steps will also ensure the results are aligned with the needs of the organization.

The 8-step process is better than the current methods of Value Stream Mapping or Rapid Improvement Events. Supervisors and process owners have been hesitant to do a VSM or RIE because they are resource intensive and may take up to five work days to complete. Using the 8-Step Problem Solving Model, events can now be complete in about two days. Process owners can now also run an event without a Level 1 Facilitator physically present through phone consultation. So, in effect, the Air Force has improved its process of improving processes.

Columbus Air Force Base has a Blaze 21 Council that meets once a month to discuss all of AFSO21 projects on the base. The council is comprised of representatives from the Wing Staff Agencies, DynCorp, and each Group. If you want to learn more about AFSO21 or are interested in improving a process in your organization, please call the Commander's Action Group at 434-7001.

AFSO21 adopts 8-step problem solving model (2024)

FAQs

AFSO21 adopts 8-step problem solving model? ›

The eight steps are (1) Clarify and Validate the Problem, (2) Break Down the Problem and Identify Performance Gaps (Observe), (3) Set Improvement Target, (4)Determine Root Cause (Orient), (5) Develop Countermeasures (Decide), (6) See Countermeasures Through, (7) Confirm Results and Process, and (8) Standardize ...

What are the 8 steps of the problem-solving model? ›

8-Step Problem Solving Process
  • Step 1: Define the Problem. What is the problem? ...
  • Step 2: Clarify the Problem. ...
  • Step 3: Define the Goals. ...
  • Step 4: Identify Root Cause of the Problem. ...
  • Step 5: Develop Action Plan. ...
  • Step 6: Execute Action Plan. ...
  • Step 7: Evaluate the Results. ...
  • Step 8: Continuously Improve.

What is the 8 problem-solving cycle? ›

This process is an expansion of the Plan, Do, Check, and Act (PDCA) cycle. Steps one through five are part of the planning process, step six is the doing process, step seven is the checking process, and step eight is the acting part of the cycle.

What are the 8 steps of problem-solving in the Army? ›

MILITARY PROBLEM SOLVING PROCESS
  1. Recognize And Define The Problem.
  2. Gather Facts And Make Assumptions.
  3. Define End States And Establish Criteria.
  4. Develop Possible Solutions.
  5. Analyze And Compare Possible Solutions.
  6. Select And Implement Solution.
  7. Analyze Solution For Effectiveness.

What is the Air Force practical problem-solving model? ›

The eight steps are: (1) clarify and validate the problem, (2) break down the problem and identify performance gaps, (3) set improvement target, (4) determine root cause, (5) develop countermeasures, (6) see countermeasures through, (7) confirm results and process, and (8) standardize successful processes.

What is AF 8-step problem-solving model? ›

The eight steps are (1) Clarify and Validate the Problem, (2) Break Down the Problem and Identify Performance Gaps (Observe), (3) Set Improvement Target, (4)Determine Root Cause (Orient), (5) Develop Countermeasures (Decide), (6) See Countermeasures Through, (7) Confirm Results and Process, and (8) Standardize ...

What are 8 problem-solving? ›

The eight-step problem-solving process is an expanded version of the Plan, Do, Check, Act cycle. The first five steps of the 8-step process fall under the planning step, while steps six, seven and eight all correspond to the do, check and act steps.

What is the 8D problem-solving process? ›

The 8D problem solving process is a detailed, team oriented approach to solving critical problems in the production process. The goals of this method are to find the root cause of a problem, develop containment actions to protect customers and take corrective action to prevent similar problems in the future.

What is the 8D problem-solving method training? ›

  • D0 – Prepare (Plan) for the 8D. Problem Symptom. ...
  • D1 – Form the Team. Roles and Responsibilities. ...
  • D2 – Problem Description. Repeated Why. ...
  • D3 – Interim Containment Action (ICA)
  • D4 – Root Cause Analysis (RCA) and Escape Point. ...
  • D5 – Permanent Corrective Action (PCA) ...
  • D6 – Implementation and Validation of PCA. ...
  • D7 – Prevention Action.

What are the eight 8 steps in the decision-making process? ›

The decision-making process has eight steps: definition of the problem, gathering information, evaluating alternatives, analysis of different choices, selection of criteria, selecting the best alternative, execution, and evaluation.

What are the 8 steps in the 8 step training model? ›

  • Step 1: Plan the Training. ...
  • Step 2: Train & Certify Leaders. ...
  • Step 3: Recon the Training Site. ...
  • Step 4: Issue the OPORD. ...
  • Step 5: Rehearse. ...
  • Step 6: Execute the Training. ...
  • Step 7: Conduct an AAR. ...
  • Step 8: Retrain/Retry as necessary.
Feb 21, 2023

What is step 8 of the troop leading procedures? ›

Conducting numerous back briefs on all aspects of the platoon and subordinate unit operations.

What are some models for problem solving used in the military? ›

How does the seven-step military solving process work?
  • Discover the problem. Identifying the initial problem is the first step to resolving the situation. ...
  • List the facts and assumptions. ...
  • Create alternatives. ...
  • Analyze the alternatives. ...
  • Compare and contrast the alternatives. ...
  • Make a final decision. ...
  • Evaluate the results.
Jun 24, 2022

What is the problem solving model cycle? ›

The cycle is identify the problem, brainstorm ideas, weigh pros and cons, overcome obstacles, action steps, and then to reflect on the whole situation.

What is the practical problem solving approach? ›

The first step is to identify what the problem is. Here, you'll describe the current situation—what standard or expectation has been violated? Break Down the Problem. Next, you'll want to break the problem into a series of smaller, more specific problems to make the process more manageable.

What are the 8 steps of problem-solving lean? ›

Learn about the 8-step process, including clarifying the problem, containment, analysing & breaking it down, target setting, analysing the root cause(s), developing & planning countermeasures, confirming the results and standardising & sharing.

What are the 8 steps of A3 problem solving? ›

Steps of the A3 Process?
  • 0: Identify the problem. ...
  • 1: Capture the current state of the situation. ...
  • 2: Conduct a root cause analysis. ...
  • 3: Devise countermeasures to address root causes. ...
  • 4: Define your target state. ...
  • 5: Develop a plan for implementation. ...
  • 6: Develop a follow-up plan with predicted outcomes. ...
  • 7: Get everyone on board.

What is the 8 discipline problem-solving methodology? ›

The 8D methodology, developed to represent the best practices in problem solving, provides the engineering teams with an effective and efficient team-oriented problem solving skill, a better understanding of Root Cause Analysis (RCA) and how to use basic statistical tools required for problem solving.

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