Most businesses experience operational issues that can be resolved through the introduction of best practice. This includes, for example:
- quality management standards and systems
- stock control, delivery and supply chain management
- purchasing and ordering policies
- information management
You can identify which operational areas will benefit from best practice by:
- benchmarking
- internal analysis
- reviewing appropriate national and international standards
Quality management
If the quality of products, services or processes is a concern in your business, introducing quality management systems can help. Examples of such systems include:
- Total Quality Management
- ISO 9001 standards
- automated stock control
- just-in-time ordering and delivery
- lean manufacturing and supply
See how to use quality management standards in your business.
After you identify areas for improvement in your business, you can implement the necessary changes. It is important, however, to keep your employees, suppliers and customers aware of what you are doing, and to make sure that the changes do not cause unnecessary disruption to your business. It is advisable to follow, as much as possible, best practices for change management in business.
