- WHICH 3CX
- PBX / PHONE SYSTEM
- Free
- Small Business
- Enterprise
- Hosted
- On Premise
- Self Hosted / Private Cloud
- Call Center Solution
- Live Chat
- Need help? Find a Partner
- PBX / PHONE SYSTEM
- WHY 3CX
- SUBSTANTIAL SAVINGS
- Self managed phone system
- No monthly user pricing
- FREEDOM OF CHOICE
- On premise
- Hosted
- Self-hosted
- REMOTE WORKING READY
- Video Conferencing
- BOOST PRODUCTIVITY
- Microsoft 365 Integration
- KYC - CRM Integrations
- CONTACT CENTER
- Integrated Call Center
- Live Chat
- TRIED AND TESTED
- Testimonials
- Global Partner Network
- SUBSTANTIAL SAVINGS
- PRICING
- TRY
- BLOG
- FORUM
- HELP
- GETTING STARTED
- Install 3CX
- Setup your team
- Office hours
- DESKPHONES
- Configure deskphones
- Supported IP Phones
- Using your deskphone
- VOICE CALLING
- Configure SIP Trunks
- Supported SIP Trunks
- MESSAGING
- Setting up Live Chat
- Configuring WhatsApp
- Configuring Facebook
- Team answering chat
- ADVANCED
- Call Routing: IVR/Digital Receptionist
- MS 365 Integration
- MS Teams Integration
- USING 3CX
- The Web Client
- iOS App
- Android App
- Windows App
- Video conferencing
- GETTING STARTED
- Login
- Login
PHONE SYSTEM | VIDEO | LIVE CHAT
Send and receive business SMS messages from 3CX. Gone are the days of employees sharing their own mobile phone numbers. Not only is it very personal, but messages are not monitored and customers could go for days without a reply if an agent is out of the office. SMS messages can be answered using all of the 3CX client options ranging from the desktop app to iOS and Android mobile clients. Incoming messages can be assigned to a queue of agents and reassigned if required. Use SMS marketing to boost business and drive customer engagement.
Answer SMS from your business number
Respond to SMS / MMS from the web & smartphone apps.
Route incoming text messages directly to queues, not individuals.
Send promotional texts with latest offers & deals.
One-way SMS with alphanumeric sender ID for notifications.
Keep your own personal mobile number private
Message customers through business text, not personal apps.
Send text messages, links and more at no additional cost.
BYOD but text using a corporate number.
Simple to use. Save money on 3rd party services.
Manage messages and increase productivity
SMS, WhatsApp, Facebook& Live Chat messages are centrally managed.
Prioritize messages in the queue. Ensure timely replies.
Includes reports for insights into text messaging effectiveness.
Match contacts to an integrated CRM for universal contact tracking.
One solution for messages & calls
Assist customers across multiple channels from one interface.
Give clients the confidence to get in touch any way they please.
Answer calls and bring up customer records from the same place.
No need to switch between apps - save on agent’s time.
Discover more benefits!
Get 3CX - Absolutely Free!
Link up your team and customers 
Phone System Live Chat Video Conferencing
Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.
Trusted by 350,000+ companies
The #1 Communications System!
12,000,000+ users everyday
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