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uyen07 Author
User level: Level1 10 points
Hello, I just want to ask that does apple charge separately for one product? I recently just purchased a Macbook Pro and an Ipad Mini through phone (calling 1-800-MYAPPLE) and right after that I got charged $50.00 by APPLE.COM/US through my bank account. I then double checked my receipt and history purchases and there wasn't any $50.00 product values that I bought from apple store. Can anyone help me clarify what this is. Was it the charged separately from my recent purchase or was it a scam? And if it was a scam, can I get refund for $50.00? and how come my purchase for a Mac and an Ipad process go through?
Thank you.
Posted on Nov 28, 2020 10:58 PM
Question marked as Best reply
Posted on Nov 29, 2020 7:21 AM
We are not Apple but end users like you, so we cannot look up transactions. Please see this Apple article:
If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
The best place to start is your card issuer to see if they can trace the charge.
Apple will do a temporary charge to insure that a new customer card account is valid, Once confirmed, they send a credit in the same amount usually in under 24 hours.. However, I do not believe it is $50.
Check again to see it the charge is still there.
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User profile for user: Allan Jones 
User level: Level9 68,489 points
Nov 29, 2020 7:21 AM in response to uyen07
We are not Apple but end users like you, so we cannot look up transactions. Please see this Apple article:
If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
The best place to start is your card issuer to see if they can trace the charge.
Apple will do a temporary charge to insure that a new customer card account is valid, Once confirmed, they send a credit in the same amount usually in under 24 hours.. However, I do not believe it is $50.
Check again to see it the charge is still there.
Link
User level: Level9 78,095 points
Nov 29, 2020 8:02 AM in response to uyen07
All merchants test customers’ payment methods by putting a temporary authorization charge on your card. It is not a charge, just an authorization which will automatically disappear after a few days.
The best place to check is to call your bank/credit card company rather than an online forum.
Link
Charged $50 after purchasing Apple Products !?
