How Cisco Transformed Its Supply Chain (2024)

Single global ERP instance, new business models, standardization, and automation throughout supply chain boost Cisco agility, resiliency, and ability to scale.

How Cisco Transformed Its Supply Chain (1)Background

The Cisco supply chain is highly diverse, extensive, and global. With more than 300 product families, Cisco® has a wide range of gear targeted at a spectrum of customers with vastly different expectations and fulfillment requirements.

Most Cisco products use a configure-to-order (CTO) production model. Products are built based on confirmed customer orders. A large percentage of Cisco growth comes through acquisitions, and they bring their own supply chain requirements and processes that need to be integrated into Cisco core operations.

A notable exception was the Cisco acquisition of Scientific Atlanta in 2005, presently rolled under the Service Provider Video Technology Group. Scientific Atlanta set top boxes and modems are fixed-configuration products that have a cost structure and sourcing strategy different from Cisco core products. They use a build-to-stock (BTS) production model. BTS products are manufactured and held in inventory to satisfy demand as orders come in.

Until recently, Cisco maintained separate supply chain processes and an enterprise resource planning (ERP) system for its Scientific Atlanta division.

In addition to more than 1000 suppliers, along with manufacturing partners and logistics providers, the Cisco supply chain encompasses:

16 CTO manufacturing sites

4 BTS sites

8 strategic logistics centers

25,000-plus orderable product IDs, or PIDs (about 25 percent assemble-to-order, 75 percent spares)

Millions of shipments annually (for example, approximately 9 million cartons shipped in the six months ending March 2014).


Like many large enterprises in today’s fiercely competitive climate, Cisco looked toward optimizing its supply chain to increase business scale and agility. But the company was stymied by a highly customized supply chain management (SCM) system. Disparate CTO and BTS operations, multiple ERP instances, and redundant, non-standardized processes made scalability nearly impossible, and hampered productivity and the customer experience. The complex, overly tailored Cisco version of Oracle e-Business Suite 11i included:

More than 2500 customizations, with an estimated 50 percent of them unused

250 custom applications

30,000 custom data objects

19 separate databases

In this cumbersome environment, adding a single data field to an existing report required the full-time-equivalent of one employee per month. Parts data, alone, resided in seven different systems.

“IT was not able to respond quickly to supply chain business requirements, and the business was not able to respond quickly to market transitions and opportunities,” says Shanthi Iyer, director, Cisco Value Chain IT, Supply Chain Management.

How Cisco Transformed Its Supply Chain (2)

Transforming Business through Simplification: Large-Scale Services

Efforts to streamline the supply chain got a significant boost in early 2012 when Cisco Chief Information Officer (CIO) Rebecca Jacoby issued a directive about simplifying large-scale services (LSS), the Cisco description for foundational services that any company needs to operate such as SCM, human resources management, and customer care: The directive: Use standardized processes and common practices and customize only when necessary for flexibility. Simplifying LSS functions across the organization is critical to the ability of Cisco to scale, grow, and implement new business models competitively.

Supply chain was the first LSS to be funded, giving rise to the Supply Chain LSS Program. Earmarked for initial implementation was “LSS Bundle 1,” consisting of SCM, order management, product lifecycle management, revenue recognition, and country enablement. The Supply Chain LSS Program was guaranteed resources and budget for several quarters. Primary objectives of the supply chain transformation dovetailed (and would be driven by) three top corporate strategic priorities:

Improve country enablement. Country enablement refers to the ability of Cisco to set up subsidiaries or branches (legal entities) in specific countries to enable the sale of products, services, and solutions at competitive prices. Upgrading to Oracle e-Business Suite R12 – specifically, exploiting out-of-the-box (OOTB) functionality such as localization – would be pivotal to advancing country enablement.

Decommission the Cisco data center in San Jose, California. Among critical applications housed at the San Jose data center was the Oracle 11i ERP instance. This data center had no backup, and was located near an earthquake fault line. To minimize business risk, Cisco IT was migrating production applications at the San Jose data center to its data center in Richardson, Texas, where they would run on the Cisco Unified Computing System™ (Cisco UCS®) in a fully redundant environment.

Integrate the Service Provider Video Technology Group (including Scientific Atlanta). Oracle R12 functionality would enable Cisco to implement a BTS model easily, within the same supply chain system alongside CTO.

First on the LSS team’s agenda? Evaluate the feasibility of upgrading to Oracle R12, or more precisely, evaluate the feasibility of adopting R12 OOTB functionality to simplify supply chain business processes. To that end, the team’s goal was to use at least 80 percent OOTB functionality, starkly different than the highly customized Oracle 11i setup.


Transformation isn’t about installing a new system or implementing new processes. It’s about achieving business results. Throughout the planning and execution, supply chain stakeholders and Cisco IT kept a laser focus on business requirements and the capabilities needed to support them. In fact, business and IT worked side by side, physically. The two groups collocated in the same building, on the same floor specifically, for the supply chain transformation.

The business-IT alignment is bolstered by planning cycles that follow a “lead with architecture” approach. Cisco stresses the importance of aligning business and technology architectures, and uses an enterprise architecture framework that facilitates this alignment and resulting business value. The BOST reference framework and methodology from Proact Business Transformation Inc. gives IT and business stakeholders a shared taxonomy, and organizes inter-linked planning models based on four architecture views of the enterprise: Business, Operations, Systems, and Technology. Applying BOST helps ensure that the capabilities that IT delivers align with business requirements.

“BOST is very transformational in bringing business and technology architectures together,” says Raman Prabhakaran, manager, Cisco IT. “For the transformation, we needed to understand business processes, such as delivery and shipping, and how they transfer to the supply chain. We need to provide data to business stakeholders and discuss operational challenges. BOST helps us get there faster.”

Laying the Groundwork: Global Process Design

For each major area of the end-to-end supply chain (from demand and supply planning to scheduling, managing order backlogs, communicating with partners, and delivering products to customers), the LSS Program team assessed Oracle R12 OOTB functionality against existing outsourced manufacturing and logistics processes. The team focused on:

What is currently being done: What are the business requirements? Must haves? Unique operational aspects?

What Oracle R12 OOTB functionality is available: What would the end process look like? Could it be used to run the business without customization?

Where the business needs to go: What are the next-generation capabilities required for Cisco to be successful?

After three months, the team had crafted a set of business processes that described, at a high level, the scope of the program, how the transformation would look, and the changes that would be required to run the business using at least 80 percent Oracle R12 OOTB functionality.

Following the end-to-end process mapping, the team identified about 60 essential design decision scenarios. For example, at what point in the process flow should a purchase order (PO) be created in Oracle? After all the answers were logged, the team reduced the design decisions to 12 that were considered foundational.

“Going through the questions and answers not only informed the design, but gave us direction on how the process would look and what needed to be transformed,” says Joe McMorrow, director, Supply Chain Transformation, Global Business Operations at Cisco. “We also matched business requirements to potential IT activity.”

Using information culled in the design phase, program leads produced a visual called the “circle of light.” It represented the entire supply chain process, starting with forecasting. Stars marked milestones in the process, and callouts along the circle corresponded to the 12 foundational design decisions.

“The circle of light represented what the transformation would look like and identified areas that had change impacts to the business,” says McMorrow. “We used this one-page visual to help socialize the program with senior management. It gave them an opportunity to digest, in a quick way, what it would mean to transform from Oracle 11i in-house manufacturing to R12 OOTB functionality and outsourced manufacturing.”

Decommissioning the San Jose Data Center

Housing critical supply chain systems and ERP in the San Jose data center put Cisco at risk. The site has no backup and is located near an earthquake fault. Cisco IT transitioned all ERP and non-ERP supply chain processes and systems from the San Jose production data center to the Richardson, Texas, data center. In January 2014, Oracle 11i in the Cisco San Jose data center was fully decommissioned. The move to the Richardson data center, one in a pair of active-active data centers, closes a critical gap in business resiliency that existed in San Jose. The paired data centers run critical applications in both places simultaneously. In case of a disaster at one site, the other can protect the uptime and availability of data.

In the Richardson data center, Oracle R12 operates entirely on the Cisco UCS platform. Cisco UCS combines computing, networking, storage access, and virtualization in a single system. The move to Oracle R12 on Cisco UCS, along with integrating business-to-business and BTS models on the same SCM system, has greatly reduced infrastructure and process complexiity. Onboarding new manufacturing partners and nodes is faster, 6 months versus 18 months, and engineering change order (ECO) communication is more efficient.

As part of the Richardson data center cutover, the release team tested 10 regression scenarios that included backlog management and all key downstream steps in the order fulfillment process. No issues arose during the business verification testing. More than 14,000 ship sets moved through the system in the first week and a half without any major incidents. Cisco IT has turned its focus on delivering and validating R12 reports required for fiscal quarter-end reporting and U.S. Sarbanes-Oxley Act (SOX) records storage compliance.

Enabling New Business Capabilities

During the transformation, the supply chain ERP underwent significant consolidation (Table 1). Cisco IT also simplified and consolidated hundreds of reports, and transformed or lifted and shifted more than 300 business capabilities and applications.

Table 1. Cisco Supply Chain ERP: Before and After Transformation

How Cisco Transformed Its Supply Chain (3)

Working with business stakeholders, Cisco IT re-engineered and automated several processes and new capabilities throughout the supply chain. All the IT-enabled capabilities aligned with identified business requirements (Table 2). These efforts, coupled with the consolidation to a single global ERP instance, have yielded a host of supply chain process improvements, including:

Order fulfillment:

Reduced response time latency of request and order statusing

Automated prioritization of designated customers during supply constraints

Reduced order fulfillment time from 11 days to 3 days using the BTS model

POs processed in minutes instead of hours

Faster change management (due to eliminating multiiple systems)

Scheduling and returns:

Customer-segmented supply used for scheduling customer orders

Near real-time communication of backlog with configuration details

Parallel fulfillment of low-margin products through BTS supply chain

Improved returns handling with Return to A Stock capability

Table 2. IT-Enabled Capabilities Align with Business Requirements

How Cisco Transformed Its Supply Chain (4)

Structuring the Supply Chain LSS Program

The Supply Chain LSS Program team is composed of Cisco IT and business stakeholders and subject-matter experts throughout the supply chain organization. Table 3 shows the program team structure and responsibilities.

Governance and assigned roles provide focused oversight. The executive steering committee sets the strategic direction, reviews and approves the portfolio roadmap, and manages resources. The operating committee maintains the consolidated roadmap, escalates funding recommendations, and develops operational scenarios. For example, to ensure thorough evaluation of derived business value from the business unit and executive perspectives, key design decisions (the level of R12 customization required, associated risks, etc.) were created and vetted by both the LSS Program team and operating committee members at the executive level. The program management office maintains planned-versus-actual results, governs projects, and resolves issues.

Table 3. Supply Chain LSS Program Team Structure and Responsibilities

How Cisco Transformed Its Supply Chain (5)

Training Stakeholders

The training team uses several communication methods to prepare the organization for each set of releases and their corresponding functionality. Different training methods are used based on the audience and purpose:

Instructor-led training for reaching a wide audience; used for communicating complex process changes.

Web-based training for large, regionally dispersed groups; used for content not likely to change and situations with additional development time.

Handy, short reference guides used for describing low-impact, system-specific changes. Guides were available online in a centralized location.

Video-on-demand recordings of instructor-led sessions or SME training; good for users who could not attend live sessions and training refreshes.


Predominantly using 95 percent Oracle R12 OOTB functionality, Cisco simplified and consolidated supply chain business processes and the ERP system, and created a standardized, automated, end-to-end workflow. Today, 85 percent of the US$43 billion Cisco revenue is captured on the new platform.

Chief among the business benefits resulting from the supply chain transformation:

Time to add a new node (factory) shrunk from 18 months to 6 months.

30 to 50 percent reduction in time to market

Up to 73 percent reduction in order cycle times

Approximately 25 percent reduction in manual product touches

Increased profitability from 12 percent target reduction in cost-to-serve ratio

30 to 50 percent reduction in support costs

What’s more, the transformation has enabled:

Nimble expansion into new and emerging markets: Rapidly set up legal entities in emerging markets; end-to-end business capabilities and processes; common global capabilities for country-specific needs; local regulations and practices compliance.

Shorter time to market for new products and offers: flexibility in offer structures, commerce model, sourcing and delivery options; ability to handle whole offers.

Rapid acquisition integration: Flexibility to leverage BTS or CTO production models.

Business-to-business model with Cisco manufacturing partners: Eliminates redundant transactions; simplifies fulfillment processes and infrastructure.

Freight savings: Flexibility to ship direct from a manufacturing site or from a manufacturer direct to customer’s distribution center.

Intelligent scheduling: Ability to see the material availability at a detailed assembly level across the whole supply network.

Improved customer and partner experience: For customers - visibility of status throughout the order cycles; better lead times due to node reductions; shorter time to delivery; better synchronization of demand and supply; order and invoice accuracy. For partners - smooth integration through Cisco Commerce Workspace (CCW) and supply chain connectivity; improved collaboration; product lifecycle management (PLM) services with flexible deployment options.

Lessons Learned

Cisco offers the following best practices for organizations embarking on a supply chain transformation.

Secure executive focus and commitment up front.

Socialize business benefits, change impacts, and risks with senior management clearly and early.

Engage executives for timely mitigation of program issues and risks.

Seek cross-organizational sponsorshop to help overcome roadmap hurdles and customer concerns.

Ensure business and IT alignment across all program tracks. Encourage well-informed, timely decisions and resolutions made together.

Reduce employee burnout by establishing a dedicated program team. Leverage subject-matter experts from functional groups as needed.

Manage stakeholder engagement at a functional level.

Nurture a strong partnership with suppliers and manufacturing and logistics partners.

Encourage well-informed, timely decisions and resolutions.

Ensure you have support of senior management, internal project teams and leads, implementation partners, and vendors. Keep the lines of communication open.

Use collaboration technology, such as synchronous and asynchronous video, with supply chain partners for quicker, more cost-effective decision-making.

Next Steps

The last node in Cisco’s supply chain went live in the fourth calendar quarter of 2013. Cisco IT and the LSS Program team are focused on the following:

Stabilizing the R12 platform and all the new capabilities that have been implemented.

Optimizing the platform for any additional functionality and capabilities, or enhancements to existing ones.

Transforming other LSS processes related to the supply chain. The IT foundation between order management and the supply chain is under way, which will facilitate the buildout of fully automated entities in emerging countries.

For More Information

To read additional Cisco IT case studies on a variety of business solutions, visit Cisco on Cisco: Inside Cisco IT


This publication describes how Cisco has benefited from the deployment of its own products. Many factors may have contributed to the results and benefits described; Cisco does not guarantee comparable results elsewhere.


How Cisco Transformed Its Supply Chain (2024)


What is Cisco's supply chain strategy? ›

Most Cisco products use a configure-to-order (CTO) production model. Products are built based on confirmed customer orders. A large percentage of Cisco growth comes through acquisitions, and they bring their own supply chain requirements and processes that need to be integrated into Cisco core operations.

How has technology changed the supply chain? ›

Technology reduces labor costs by streamlining data-capture and reducing error-prone manual processes. Access to real-time, up-to-date information across the entire supply chain is having a significant impact on how companies are doing, and expect to do business.

What is transformation in supply chain? ›

Supply chain transformation is the addition and integration of technology to improve supply chain performance. Although the term can extend to any overhaul of supply chain management (SCM) practices and processes, it is typically linked to the digitization of supply chains, specifically.

How do companies like Cisco ensure that their suppliers are complying with their supply chain programs? ›

How do companies like Cisco ensure that their suppliers are complying with their supply chain programs? Cisco has independent third-party audits of suppliers to make sure there is accurate reporting.

Why does Cisco have the best supply chain? ›

Cisco's sourcing and manufacturing operations are entirely outsourced to a global network of hundreds of suppliers and partners. Our sustainability requirements are embedded in our supply chain business processes to help ensure continuous improvement and drive impactful change.

What is Cisco's competitive advantage? ›

One of Cisco's competitive advantages is its ability to develop products based on a unified architecture, including a uniform set of hardware and software components that are adaptable across their different product ranges.

What is the most impactful technology coming to supply chain? ›

Cloud computing

The impact of technology in supply chain management can be best seen in bringing the Cloud and AI systems together, which makes use of the market indicators and past trends to achieve the following processes: Powering of the automation process.

What are the three most important technologies in supply chain currently? ›

For instance, managers may use AI-based forecasting tools to plan supply chain operations and identify cost-cutting opportunities. Real-time reporting, interactive data visualisation, and enhanced intelligence are all provided by these technologies, which are all found in business applications.

What are the three most important technologies for supply chain management over the next decade? ›

Let's look at some of the advanced technologies that will optimize your supply chain.
  • The Internet of Things (IoT)
  • Blockchains for Supply Chain.
  • Cloud Computing and Artificial Intelligence.
  • Robotic Process Automation.
  • Autonomous Mobile Robots (AMRs)
  • Distributed Inventory Management.
  • Driverless Vehicles and Drone Delivery.
28 Feb 2022

What are the 4 main transformation? ›

There are four types of digital transformation: business process, business model, domain, and cultural/organizational. We often see corporations focused solely on process or organizational transformation.

Who are the 7 types of transformation process? ›

There are also listed six types of transformational change that occur within processes:
  • physical transformation.
  • informational transformation.
  • possession transformation.
  • location transformation.
  • storage transformation.
  • physiological or psychological transformation.

What are the 4 steps in the transformation journey? ›

To ensure the success of your digital transformation (DTX) initiative, consider the following four steps.
  • Step 1: Identify the Right Stakeholders. ...
  • Step 2: Commit to All-In Strategic Planning. ...
  • Step 3: Create a Strict Timeline. ...
  • Step 4: Take Responsibility for Data Security.
19 Mar 2021

How does Cisco with 100 percent outsourced manufacturing supply chain assure quality? ›

Supply Chain Quality Assurance (QA)

How does Cisco, with its 100 percent outsourced manufacturing supply chain, assure quality in its products? Answer: By innovating in quality assurance and testing methods, as well as product innovation.

Which company has the best supply chain management? ›

High-tech leader Cisco Systems maintains its hold on the top spot for the third consecutive year, followed by Schneider Electric and Colgate-Palmolive in second and third.
The Gartner Supply Chain Top 25 Companies for 2022.
1Cisco Systems
2Schneider Electric
4Johnson & Johnson
21 more rows
26 May 2022

Why is Cisco so successful? ›

Our success at Cisco has been defined by how we anticipate, capture, and lead through market transitions. Over the years, I've watched iconic companies disappear—Compaq, Sun Microsystems, Wang, Digital Equipment—as they failed to anticipate where the market was heading.

What are the top 3 things you know about Cisco? ›

Cisco specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management with leading products including Webex, OpenDNS, Jabber, Duo Security, and Jasper.

What is Cisco best known for? ›

Cisco Systems, American technology company, operating worldwide, that is best known for its computer networking products.

What is Cisco's business strategy? ›

Cisco's strategy is structured into 5 pillars. Those five pillars are what you would expect if you've been engaged in any part of product or corporate strategy- build, buy, partner, invest and co-develop.

Is Cisco a B2B or b2c? ›

B2B Branding • Cisco handles business-to-business electronic commerce by providing applications for their consumers.

How does Cisco market its products? ›

Cisco markets its services and products, both directly through its channel partners as well as through its own sales force, to service providers, commercial businesses , large enterprises and consumers.

Which technological innovations help shape the supply chain? ›

Blockchain technology is revolutionising the world of customised supply chain management. Using distributed ledgers and open record-keeping—the foundations of blockchain technology—companies can establish near-perfect knowledge of every item in their supply chain, down to third-tier suppliers” they say.

What are the 5 biggest supply chain challenges? ›

Here are five major challenges that companies continue to face in their supply chains–and the solutions that will help logistics providers prepare for the future.
  • 1 - Huge E-commerce Growth. ...
  • 2 - Sudden Shortages. ...
  • 3 - Centralized Inventory. ...
  • 4 - Limited or Insufficient Visibility. ...
  • 5 - Patchwork Logistics.
3 May 2022

Which technology will enhance the efficiency of supply chains? ›

Artificial intelligence, machine learning, automation, and 3D (three-dimensional) printing are among the latest technologies that are taking the supply chain in a storm. Additionally, your office work can be simplified by replacing the traditional fax machine with those that are dependent on the Internet.

What are the four 4 main elements of a supply chain? ›

Integration, operations, purchasing and distribution are the four elements of the supply chain that work together to establish a path to competition that is both cost-effective and competitive.

What are the 4 main members in every supply chain? ›

In every supply chain there are: 1) producers; 2) distributors or wholesalers; 3) retailers; and 4) customers or consumers. Supplying customer demand for products and services is the reason for supply chains to exist. In its simplest form, a supply chain is composed of a company and its suppliers and customers.

Which technology is commonly used in supply chain management? ›

Supply Chain Technology #1 – The Internet of Things (IoT)

Manufacturers and transportation companies can utilize IoT to support operations and production, eliminate misplaced inventory and lost shipments, or to monitor freight and fleets more effectively.

What are the six 6 major drivers of supply chain performance? ›

Five supply chain drivers, Production, Inventory, Location, Transportation, and Information, influence the performance of the supply chain. Companies can develop and manage these drivers to emphasize the ideal balance between responsiveness and efficiency, depending on your business and financial requirements.

What are the six 6 functional elements of supply chain management? ›

6 Critical Elements of Successful Supply Chain Management
  • Flexibility. ...
  • Data. ...
  • Focus On Your End Customer. ...
  • Full Integration. ...
  • Innovation. ...
  • Performance Measurement.

What are the 7 key issues of supply chain management? ›

By knowing the activities involved in the scope of supply chain management, we can also identify the possible challenges and provide solutions to them.
  • Quality Customer Service. ...
  • Costing. ...
  • Risk Management. ...
  • Supplier Relationship. ...
  • Qualified Personnel. ...
  • Unforeseen Delays. ...
  • Fast-Changing Markets.
5 Feb 2019

What are the 5 transformations? ›

These are Transformations:

What are the three basic transformation? ›

There are three basic rigid transformations: reflections, rotations, and translations. There is a fourth common transformation called dilation.

What are the three phases of transformation? ›

Through this organisational change management process, change practitioners work through three phases (Phase 1– Prepare Approach, Phase 2 – Manage Change, Phase 3 – Sustain Outcomes) to achieve successful project outcomes.

What are the stages of transformation? ›

There are Six Stages of Transformation: Realize, Release, Rebound, Reinvent, Resurrect, and Respond. The beauty in breaking down our transformational process is that you can see where you've been, where you are, and where you're heading.

What are the three 3 transformed resources of an organization? ›

Often all three types of input – materials, information and customers – are transformed by the same organisation.

What are the first 2 stages of transformation? ›

Three Stages of Transformation & Transition
  • Answering the Call. In answering the call you embark on a new phase of your journey. ...
  • Embracing Uncertainty. You are walking away, but what you are walking into isn't completely clear or stable in your life yet. ...
  • New Beginning.

What does Cisco do to make them sustainable? ›

Cisco's Takeback Incentive

By replacing older hardware with new, energy-efficient Cisco equipment, customers can reduce their carbon footprint. Partners can then take advantage of Cisco's free takeback services so the used hardware can be responsibly recycled or repurposed, instead of ending up in landfills.

What is Cisco doing for sustainability? ›

We have set a science-based target to reach net zero greenhouse gas (GHG) emissions across our value chain by 2040. This means we are committed to deep GHG reductions across our operations, supply chain, and product use.

How technology is improving supply chain? ›

Quickly Note Warning Signals, Solve Issues and Forecast Problems. Used to measure world events in real time, machine learning and big data tools can forecast supply chain issues and provide early warning signals as things start to go wrong, such as weather negatively impacting logistics in some regions.

Who is the largest supply chain in the world? ›

These five aside, here are the top 10 supply chain companies of 2021.
  • Johnson & Johnson. ...
  • Schneider Electric. ...
  • Nestle. ...
  • Intel. ...
  • PepsiCo. ...
  • Walmart. ...
  • L'Oréal. ...
  • Alibaba.
8 Apr 2022

Who has the most power in the supply chain? ›

The Gartner Supply Chain Top 25 for 2021. Cisco tops the Gartner Supply Chain Top 25 for the second straight year, followed by Colgate-Palmolive and Johnson & Johnson finishing at second and third respectively.

What is a Tier 1 supply chain? ›

Tier 1 suppliers are often the compulsory component to manufacture the product your business is selling. For example, a clothing company that makes t-shirts would deem a factory that produces their clothing as a tier 1 supplier. A company that makes lemonade would call a lemonade producer their tier 1 supplier.

What are the 7 R's of supply chain management? ›

In this step, we look at the 7 Rs of logistics. So, what are the 7 Rs? The Chartered Institute of Logistics & Transport UK (2019) defines them as: Getting the Right product, in the Right quantity, in the Right condition, at the Right place, at the Right time, to the Right customer, at the Right price.

What are six key supply chains? ›

These drivers are; Facilities, Inventory, Transportation, Information, Sourcing and pricing.

What are the top 3 elements of supply chain? ›

Generally the key aspects of Supply Chain management are Purchasing (sourcing), Planning (scheduling) and Logistics (delivery). Sometimes logistics is separate, and procurement may be included with Purchasing, depending upon how location specific the procurement activities are.

› Guide ›

If you are thinking of sourcing supply chain technology, especially a supply chain management system that encompasses demand planning and analytics, take some t...
As any successful business owner will tell you, SCM is an extremely crucial part of operations. It establishes strong communication and relationships with suppl...
It's no secret that today's supply chains have become more complex than ever, with socioeconomic and market dynamics underscoring organizations' nee...

What is Cisco business strategy? ›

Cisco's strategy is to find end-to-end single vendor networking solution. That is why it offers a broad range of internet hardware products and the Internet Operating System (IOS) which allows network services on networking applications.

Which reasons are the primary drivers of Cisco's acquisition strategy? ›

Cisco uses an acquisition strategy that focuses on building network products and extending its reach into new areas. The primary reason for this acquisition strategy is because Cisco focused on developing an infrastructure that supports social media, mobile, cloud computing, and digital videos.

How does Cisco market its products? ›

Cisco markets its services and products, both directly through its channel partners as well as through its own sales force, to service providers, commercial businesses , large enterprises and consumers.

What are the top 3 things you know about Cisco? ›

Cisco specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management with leading products including Webex, OpenDNS, Jabber, Duo Security, and Jasper.

Why is Cisco so successful? ›

Our success at Cisco has been defined by how we anticipate, capture, and lead through market transitions. Over the years, I've watched iconic companies disappear—Compaq, Sun Microsystems, Wang, Digital Equipment—as they failed to anticipate where the market was heading.

What is Cisco best known for? ›

Cisco Systems, American technology company, operating worldwide, that is best known for its computer networking products.

Who is the biggest competitor of Cisco? ›

Top Cisco Alternatives
  • Juniper.
  • Huawei.
  • Arista Networks.
  • Dell Technologies.
  • VMware.
  • HPE (Aruba)
  • Extreme Networks.

Is Cisco centralized or decentralized? ›

Ultimately, Cisco Systems decided to transform the company from a decentralized to centralized organization.

What product line did Cisco develop from the Crescendo acquisition which went on to be its bestselling of all time? ›

Cisco then bought the company 'Crescendo' in 1993. The Catalyst switch product line came about because of that acquisition.

What is the growth strategy used by Cisco explain? ›

The “buy” pillar of the company's three pillars of innovation: “build,” “buy,” and “partner”. Cisco focuses on acquisitions that capitalize on new technologies and business models. Cisco's growth strategy is based on identifying and driving market transitions.

Is Cisco a B2B or b2c? ›

B2B Branding • Cisco handles business-to-business electronic commerce by providing applications for their consumers.

Who is Cisco's target audience? ›

Cisco serves customers in three target markets: Enterprises - Large organization with complex networking needs, usually spanning multiple locations and types of computer systems. Enterprise customers include corporations, government agencies, utilities and educational institutions.

What makes Cisco unique? ›

Cisco uses Anycast routing, in which incoming requests can be routed to different nodes. They have more than 30 data centers across the world that can use the same single IP address.

Why is Cisco special? ›

It's a place of pure creativity where employees are valued and appreciated for bringing their true self to work. The level of real authentic support from leadership along with the plethora of developmental programs and culture organizations; empowers Cisco employees to be disruptors in changing the world.

Is Cisco bigger than Microsoft? ›

Cisco's brand is ranked #71 in the list of Global Top 100 Brands, as rated by customers of Cisco. Their current market cap is $192.85B. Microsoft's brand is ranked #22 in the list of Global Top 100 Brands, as rated by customers of Microsoft. Their current market cap is $1.91T.

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