SAP Business One Software Reviews, Pros and Cons (2024)

Reviewed March 2023

Robust solution for finances

PROS

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

CONS

I can't think of a con off the top of my head.

Reviewed June 2023

The best ERP solution for SMES and also Larger Companies With Branches

I love Sap Business One. It's a great product that I will forever vauch for.

PROS

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

CONS

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Reviewed January 2023

Awful accontancy software

PROS

I do not know, I was not the one choosing this abismal software and I would never recommend it for 1 milltion reasons

CONS

Cons? I have a huge list of cons:Price. Everything you want to customize has a huge costThere is not a specific company that offers supportDocumentation online is almost 0 and all old datedMissing the basics of windows operative system. Does not scroll per mouse scrolling but per line

Reviewed December 2023

Fantastic ERP solution for small/mid-size manufacturing operations

We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall

PROS

Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error

CONS

It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running

Reviewed June 2023

Powerful but expensive system

The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.

PROS

SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.

CONS

The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.

Reviewed May 2022

An easy to use, small ERP for most enterprises

Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here.

PROS

SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument.

CONS

It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting.

Reviewed January 2023

Superb andtrustworthy accounting tool

No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

PROS

SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.

CONS

We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.

Reviewed April 2023

A powerful enterprise resource planning solution

I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard.

PROS

The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making.

CONS

Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it.

Reviewed January 2020

The best RP in the market

I was the Admin that set up this software in a small business (up to 50 persons) and I don't have any issues with the software, I program some modules apart and connected it to SAP BO without problems

PROS

This is an easy to use ERP, cheap and designed accordingly to small business (10 - 100 peoples) without any problems, Is a low-cost efficient software.

CONS

It is a little bit difficult to understand it at the beginning, but when you familiarize yourself with the System all is good with it. Has a few issues with the 10.0 Desktop version

Reviewed June 2023

One of amazing small ERPs.

SAP Business One is a good choice for non-construction and small businesses.

PROS

The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.

CONS

SAP Business One is slightly weak in the construction field.

Reviewed August 2023

Highly recommend SAP B1

PROS

We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well.

CONS

We don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business.

Reviewed October 2023

Great ERP solution, especially for SMBs

We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.

PROS

SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.

CONS

At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.

Reviewed February 2023

SAP business one takes control of your business

It is a practical solution for small businesses, it has the appropriate tools for the administration and management of a business from accounting, purchasing, inventory and to generate reports for your company.

PROS

No other software comes close to SAP Business One in terms of features, such as the standard reports that come with it, the query builder tool, the relationship map feature, and the customizable widgets that you can tailor to your needs.Customized reports can be made for the time you need and by day, month and year. Both modules are easily interchangeable. Whenever I hear of a new business, I always suggest they use SAP Business one. When my company made the switch from Sap business one to MySap, I was pleasantly surprised to find that the data export process was simplified.

CONS

It is a software that takes time to adapt, I recommend using a short course for a quick adaptation. Since it's not easy to find all of its tools, another point that needs to be improved is its interface. I would like it to be more intuitive and visually comfortable.

Reviewed June 2020

Solid mid tier ERP, with solid ecosystem, but likely needs add-ons or heavy customisation

As a hand on, technical lead / developer SAP B1 can be moulded to you needs and generally functions well. It has a good community and SAP seems to be investing in the platform for the long term.

PROS

Well featured and good fit for most businesses, even manufacturers. Has good functionality of the box. Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well. Can work well cloud or on prem. Generally usable and appreciated by users. Good online support network of users, experts and partners.

CONS

SAP has its own way of doing things. This product was a acquired by SAP and has slowly been absorbing / adopting more of the SAP culture and ways of working. Can be expensive to do simple things, and additional licensing can ad up. Partner model can let it down. Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.

Reviewed December 2018

Best for Small Business

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

PROS

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

CONS

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

Reviewed July 2020

stable and functional economic system

I am an economist at the company, so I am completely dependent on SAP, from the point of view of accounting, we have never had a problem, only the warehouse management had to be fine-tuned according to the relevant legislation. The vast majority of company managers are satisfied with reports and management reports.

PROS

The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers. Thanks to strong product support, it is possible to adapt the program to local conditions and requirements within one country.

CONS

I lack a more distinctive user interface, but SAPU programmers are able to customize them for you. More investment in hardware is needed.

Reviewed March 2023

My personal view of SAP Business One

PROS

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial.

CONS

The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses.

Reviewed April 2023

Transforming Small Business Operations with SAP Business One

SAP Business One is a complete ERP solution designed for small and medium-sized organizations. Its easy-to-use interface and connection with other SAP systems and third-party apps make it a versatile and powerful platform for handling financials, sales, purchasing, inventory, and production. However, customization options may be limited, and ownership costs may be high. Nonetheless, SAP Business One is a solid choice for businesses looking for a comprehensive and user-friendly ERP solution.

PROS

SAP Business One contains a wide range of features, including financial management, sales, purchasing, inventory management, and production management.It has a user-friendly interface that is simple to use, making it suitable for non-technical users.Businesses can increase the platform's capabilities and combine it with current systems by integrating it with other SAP solutions and third-party apps.

CONS

Customizations may be limited, and more extensive customizations may necessitate the use of additional development resources.Some features may be lacking in comparison to those found in larger, more complex ERP solutions.The cost of ownership can be substantial, as it includes license payments as well as continuous maintenance and support.

Reviewed September 2019

SAP Business One

Very disappointing. I have used multiple MRP/ERP products over the years and have been responsible for the implementation of 4 systems in previous roles. I have never come across a product quite so clunky as SAP B1. It's typical of a product that was built in a different era but has only been tweaked to bring it up to date - when what is really needed is to scrap it and rebuild from the ground up. Modern ERP systems require minimal implemention and training because they are so intuitive - SAP is overpoweringly bewildering.

PROS

it's very powerful and versatile for use in almost any organisation. The ability to modify for your own use is almost limitless if you are prepared to invest a lot of money over time

CONS

It's user experience which is very poor due to cluttered interface, lack of intuitive design and snail-pace speed. We have spent £100's of thousands on SAP over the past 3 years - and we are not significantly more efficient because of it.

Reviewed March 2023

Sap Business is an excellent software

The problems of inventory and optimal delivery to the customer have ended with Sap business, the creator of this system has given a 360-degree turn to the organization in general sense of companies

PROS

The most impressive functions are the excellent inventory control, the excellent management of the logistics of delivery of orders, the speed of the same because it is not a software that is fried or paralyzed. Fitting it to our work system was my best investment because since we have Sap Business we have managed to maintain the satisfaction of our customers and our client portfolio has risen significantly.

CONS

If you had a GPS system added so from the same system you can locate the address of the client would be great

Reviewed October 2018

All in one ERP!

PROS

This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

CONS

Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

Reviewed June 2022

Features with Flexibility!!

PROS

It can handle pretty much the entire business management. The product is extremely flexible and customizable according to not only your business plan but each department that works differently in each organization. It can offer the controls where each individual can only view or change the document according to their department's profile. The real time data can help you make decision correctly.

CONS

The cost might be the only reason why an organization will not opt for it as it is a bit high.

Reviewed January 2021

SAP ECC 6.0

With business one I use the software in HR business process such as hiring , leaving , time management and payroll. Also all vendors and customer payments.

PROS

The structure of the modules and the configuration tab. It is easy to browse and move around the user graphical Interface.

CONS

There are configuration which is displayed with german language. These features should be removed as is difficult investigate when issues displayed.

Reviewed November 2023

A wide range of capabilities.

Overall SAP worth every dollars you pay. It will help daily.

PROS

SAP Business One is one the best accounting platform you can find on the market. SAP always offers features that fully meets customers needs. It has very useful reporting service. It's multifunctional.

CONS

Despite SAP Business One is useful software it has some cons. For example the software isn't easy to use. It requires some trainings and skills to understand.

Reviewed February 2023

sap business one business management review

Whenever the software is ready to run in the business, the overall experience is flexible

PROS

With the software your can have a total control on the business at all steps of the development of the business. It combined tool to carry of inventory of the goods being handled. Integration with and AI let it be more credible and exact.Easy to customize with a the Constant availability of the customer service support. The software have a mobile versions to get control of the business where ever you need.

CONS

High customization need to set the software to handle the business