Software Center – SCCM – UVM Knowledge Base (2024)

Software Center – SCCM – UVM Knowledge Base (1)Software Center is part of Microsoft’s System Center Configuration Manager (SCCM), which allows Enterprise Technology Services (ETS) to deploy, manage, support and update applications and services across CAMPUS domain joined systems.

Software Center will allow you to install a variety of licensed software, and software updates on your own computer without requiring Administrative permissions.

Installing Programs

  1. Press the key on your keyboard, search for “Software Center”. From the search results, click theSoftware Center icon.
    Software Center – SCCM – UVM Knowledge Base (2)
  2. A list of available software will be displayed. Select the program you’d like to install. In this example, we’re installing the Cisco AnyConnect VPN Client.
    Software Center – SCCM – UVM Knowledge Base (3)
  3. Click theInstall button.
    Software Center – SCCM – UVM Knowledge Base (4)
  4. The software should install shortly.

Mandatory Windows Updates

Windows updates and security patches become mandatory six days after they are made available.

During this six-day period, Windows updates can be installed manually at whatever time is most convenient. In the event updates are not installed by the deadline, Software Center will display a countdown before rebooting to install the updates automatically.

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Troubleshooting

If Software Center is unable to successfully install Windows Updates or Programs, the below steps may resolve the issue.

The guides below are intended for IT Professionals. Local Administrator access is required to perform these actions. Please contact the UVM Tech Teamfor assistance.

Clearing Configuration Manager Cache

  1. OpenControl Panel
  2. SelectSystem and Security
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  3. From the list, selectConfiguration Manager
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  4. Select the ‘Cache’ tab, then click the Delete Files button.
    • If the Delete Files button is greyed out, select “Configure Settings” first.
      Software Center – SCCM – UVM Knowledge Base (8)
  5. Check the “Delete persisted cache content” box, then clickYes
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Re-Install Software Center

  1. Open a Command Prompt as an Administrator
  2. Run the following command to initiate the uninstaller
    C:\Windows\ccmsetup\ccmsetup.exe /uninstall
  3. Open the Task Manager (Ctrl + Alt + Delete –> Task Manager). Look for the ccmsetup.exe process. When the process exits, the Software Center has finished uninstalling.
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  4. From the Command Prompt window, update group policy with the following command:
    gpupdate /force
  5. Reboot the computer.
  6. Log into the computer and check for new Windows Updates.
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  7. The Configuration Manager Client should be offered as an available update and installed.
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    • If the Configuration Manager Client is not available via Windows Update, it can be manually installed from the installer on the Shared drive.
  8. When the update finishes installing, reboot the computer. Software Center should be available in the start menu
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The Configuration Manager Client installer is available on the Shared drive at the following location:

\\files.uvm.edu\shared\software\Deploy\ConfigMgr\Client Installer

Force Software Center to update the available Software list

In some cases, the available software list within Software Center is incomplete or outdated. To force the list to update, please do the following:

  1. OpenControl Panel
  2. SelectSystem and Security
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  3. From the list, selectConfiguration Manager
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  4. Select theActions tab.
    • Select Machine Policy Retrieval & Evaluation Cycle, then click Run Now
    • Select Software Inventory Cycle, then click Run Now
    • Select Application Deployment Evaluation Cycle, then click Run Now
  5. The available software in Software Center should update soon. Pressing the F5 key within the Software Center window will refresh the list.

Log Files

For additional troubleshooting, SCCM log files are available in the following location:

C:\Windows\CCM\Logs
Software Center – SCCM – UVM Knowledge Base (2024)

FAQs

How to reset software center cache? ›

Clearing Configuration Manager Cache
  1. Open Control Panel.
  2. Select System and Security.
  3. From the list, select Configuration Manager.
  4. Select the 'Cache' tab, then click the Delete Files button. ...
  5. Check the “Delete persisted cache content” box, then click Yes.
May 26, 2022

Where does software Center download files to? ›

The CCMCache folder is the location where the SCCM downloads all the files needed for various installations. This applies not only to applications but also to patches, task sequences, and other items. By default, this folder is set to C:\Windows\ccmcache.

How to access software centre? ›

Click to open the Start menu, click Microsoft System Center, then click Software Center. The Software Center opens.

How do I start SCCM software Center? ›

For the simplest method to start Software Center, go to Start and type Software Center . You may not need to type the entire string for Windows to find the best match. To navigate the Start menu, look under the Microsoft Endpoint Manager group for the Software Center icon.

What happens when you clear software cache? ›

Your cache is stored on your Computer or Phone in a temporary directory - these files take up a bit of space on your disk, so by clearing your cache you are deleting those temporary files which frees up a bit of space on your device.

How do I clear corrupted cache? ›

How to clear your browser cache
  1. Open the Google Chrome browser on your computer.
  2. Click More icon (three dots) at the top right. ...
  3. Click More Tools > Clear Browsing Data. ...
  4. To delete all data from the cache, select All time.
  5. Check the boxes next to Cookies and other site data and Cached images and files.
  6. Click Clear data.
Feb 6, 2022

How do I restart the software center? ›

Here's how to do it:
  1. Open the Run dialog box by pressing Windows key + R.
  2. Type “services. msc” and press Enter.
  3. Locate the “SMS Agent Host” service and right-click on it.
  4. Select “Restart” from the context menu.
  5. Wait for the service to restart, then check if the software center is loading correctly.
Feb 25, 2023

How do I remove items from the software center? ›

Removing Software
  1. Launch Software Center.
  2. Select Installation Status from the left menu. ...
  3. Select the software you wish to uninstall. ...
  4. The software's installation page will open. ...
  5. Once the application has completed uninstalling, you will see the status has changed to show it is no longer installed.
May 21, 2024

How to refresh software center? ›

Within Software Center, pressing the F5 key will refresh the list.

Is SCCM and software Center the same thing? ›

Software Center is a feature from Microsoft System Center Configuration Manager (SCCM). Through Software Center users can track the status of their available and required software that is accessible and officially allowed for their usage.

How do I navigate to the software center? ›

To find the Software Center, click the Start button on the bottom left corner and search Software Center.

How to install software from a software center? ›

To Install Applications from Software Center:

After Software Center launches, the startup screen shows hosted applications ready for installation. 3. Installation of applications are scripted for hands free installation. Simply click on an application and click the Install button.

How do I clear my software cache? ›

How to clear your browser's cache on a computer
  1. Open the "Clear browsing data" window: Windows: Press Ctrl + Shift+ Del. Mac: Press Command + Shift + Del. Chromebook: Press Ctrl + Shift + Backspace.
  2. Select All time from the drop-down menu.
  3. Click Clear data.
  4. Close and reopen Chrome for the changes to take effect.
Jan 10, 2024

How to clear the cache in SCCM? ›

Configure the cache on the client computer
  • On the client computer, open the Configuration Manager control panel.
  • Switch to the Cache tab. Set the space and location properties. The default location is %windir%\ccmcache .
  • To delete the files in the cache folder, choose Delete Files. Important.
Oct 3, 2022

How do I refresh my Microsoft software center? ›

Within Software Center, pressing the F5 key will refresh the list.

Where is the CCM cache? ›

The default location is %windir%\ccmcache. To delete the files in the cache folder, choose Delete Files.

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