- Platform
- Solutions
- Main Menu
- Solutions
- By Industry
- Solutions
- By Industry
- Enterprise IT Solutions
- Global System Integrators
- Service Providers
- Government & Public Sector
- Channel Partners
- Learn More
We saw a better than 80% reduction in incident-related noise.
Download the new Forrester Total Economic Impact™ which examined four enterprises with large, complex IT estates to measure the value and return on investment of ScienceLogic's AIOps Solution.
- By Solution
- Solutions
- By Solution
- AIOps Digital Transformation
- Business Service Management
- Tool Consolidation & Modernization
- IT Workflow Automation
- IT Infrastructure Monitoring
- Network Management
- Network Compliance
- Learn More
We saw a better than 80% reduction in incident-related noise.
Download the new Forrester Total Economic Impact™ which examined four enterprises with large, complex IT estates to measure the value and return on investment of ScienceLogic's AIOps Solution.
- By Use Case
- Solutions
- By Use Case
- Accelerate Incident Response with Automated ITSM Workflows
- Automated Troubleshooting & Remediation
- Eliminate Visibility Gaps with Hybrid Cloud Monitoring
- Automate PCI DSS Compliance Checks for Network Devices
- Learn More
We saw a better than 80% reduction in incident-related noise.
Download the new Forrester Total Economic Impact™ which examined four enterprises with large, complex IT estates to measure the value and return on investment of ScienceLogic's AIOps Solution.
- Customers
- Main Menu
- Customers
- Our Customers
- Support
- Training
- Product News
- Success Center
- Learn More
Customer Event
See AlsoPerformance and fault management (Data Communications and Networking)What is fault management? Describe five steps process in fault management.3 Types of Faults: Normal, Reverse and Strike-Slip - Earth HowWhat is fault management? | Definition from TechTargetDon't miss this chance to connect with your peers and take your skills to the next level.
- Resources
- About
What is fault management?
Fault management is a discipline of IT operations management focused on detecting, isolating, and resolving problems. Faults occur any time a configuration item (CI) malfunctions or whenever an event interferes or prevents proper operation or service delivery. Fault management’s goal is the rapid resolution of errors, minimization or avoidance of network or service downtime, and maintaining optimal network performance and efficiency.
Why is fault management important?
Beyond merely responding to and resolving problems, fault management provides a number of valuable benefits to IT operations management, including:
- Establishing baseline conditions for proper network and CI operations;
- Monitoring overall network health and threat detection;
- Alerting administrators of potential system failure;
- Identifying and isolating the source of malfunctions; and,
- Ongoing logging of data for analysis and correlation in support of automatic fault resolution.
What is fault monitoring?
Fault monitoring is an ongoing cycle of inspecting network traffic for problems and supporting rapid time to repair in five steps:
- Detection: Know when something goes wrong.
- Isolation/Diagnosis: Identify the source and location of the problem.
- Correlation: Analyze all potential causes and effects of the problem.
- Restoration: Mitigate the problem and reestablish proper operations.
- Resolution: Confirm and document that the problem has been fixed.
Just getting started with network management and want to learn more? Learn more from tech experts.