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User profile for user: Mckenzie167 
Mckenzie167 Author
User level: Level1 19 points
I bought Apple Music, and it charged me for the 9.99 but it also took 2.11 out of my account? Why did you guys do that
Posted on Apr 22, 2017 12:39 PM
Question marked as Best reply
User profile for user: Jonathan UK 
User level: Level10 163,753 points
Posted on Apr 23, 2017 10:25 AM
Hi
When billing information is added or updated in iTunes Store, an authorisation request may be made to your card issuer.
This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.
When a temporary authorisation hold is placed on your credit card or payment method, it will only be for a low, nominal amount.
Any such charge will be removed automatically from your card account and will not need to be paid.
More information:
About payment card authorization holds in the iTunes Store - Apple Support
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User profile for user: Jonathan UK
User level: Level10 163,753 points
Apr 23, 2017 10:25 AM in response to Mckenzie167
Hi
When billing information is added or updated in iTunes Store, an authorisation request may be made to your card issuer.
This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.
When a temporary authorisation hold is placed on your credit card or payment method, it will only be for a low, nominal amount.
Any such charge will be removed automatically from your card account and will not need to be paid.
More information:
About payment card authorization holds in the iTunes Store - Apple Support
Link
User profile for user: seventy one 
User level: Level7 27,422 points
Apr 22, 2017 12:57 PM in response to Mckenzie167
There is a possibility that local taxes are involved. And if this is a first purchase, again an authorisation fee (which is not actually charged). But as suggested, we cannot actually answer because we do not have access to your account. But this may give you some guidance.
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User profile for user: roaminggnome
User level: Level10 106,365 points
Apr 23, 2017 5:30 AM in response to Mckenzie167
Look at your purchase history to see what it was.
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User profile for user: modular747 
User level: Level6 19,656 points
Apr 22, 2017 12:45 PM in response to Mckenzie167
you guys
This is a user-to-user tech support forum, not Apple customer service. No one here can answer that - you'll have to enquire with Apple.
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User profile for user: Phil0124 
Community+ 2024 User level: Level10 198,435 points
Apr 22, 2017 1:03 PM in response to Mckenzie167
As said you are not talking to Apple here. We are users like yourself.
You can log in to http://reportaproblem.apple.com and see what exactly was charged.
Link
Why did Apple take money out of my account?
