Asos SWOT & PESTLE Analysis | SWOT & PESTLE (2024)

COMPANY PROFILE -Asos

Business Sector :Fashion products and retail

Operating Geography :Europe, U.S. Australia

About Asos :

ASOS plc. is a U.K. based online-only fashion retailer. ASOS stands for AsSeenOnScreen. The company was founded in the year 2000, and in a span of 20 years it has become the largest online retailer in the U.K. The retailer sells brands from the biggest high-street brands across the world, as well as its own line of clothing ranging in all types of products.
As the modus operandi of the company is online only, it is highly dependent on its distribution system, which boasts a one-day delivery. It is currently operating and expanding in the Europe, U.S. and Australia regions. ASOS serves mainly those customers who are aged between 16 to 34 – the company names them as 20-somethings – and are internet-savvy has created a strong customer, base greater than 20 million, for the company. The company boasts to be authentic, brave and creative to its core, with all 4000+ of its employees (as of January 2020) putting themselves in their customers’ shoes and then coming up with creative solutions which would enthrall them.
Driven by its core values i.e. Authentic, Brave, Creative- ASOS' unique proposition for customers, focuses on designing and curating the most relevant fashion, face, and body products for every fashion loving 20-something and amuse them with delivering compelling, friction-free digital experiences.
Exclusive product range, brand choices, and consistent innovation continue to differentiate ASOS’ from its competition thus presenting a competitive advantage to the company.
ASOS' USP or Unique Selling Proposition sprawls in being UK's largest independent online and fashion beauty retailer and one of the world's leading brands in the lifestyle and retail sector, as of 2020.
ASOS’s mission statement is “To become the number one destination for fashion loving 20-somethings.” ASOS’s vision statement is “To empower 20-somethings to look, feel and be their best so they can achieve amazing things.”

Asos Revenue :


£ 2,733.5 million – FY ending 31st August 2019(y-o-y growth of +13%)
£ 2,417.3 million – FY ending 31st August 2018

Competitive Analysis of Asos

SWOT

PESTLE

ASOS is a one-stop fashion destination that offers more than 85,000 products from its own collections and other leading brands, that can be bought from anywhere in the world. To encompass every corner of the world, ASOS has stepped up the pace of transforming their digital and logistics abilities. ASOS' official website and apps are more localized and personalized with shopping made accessible in 12 linguistics and 19 currencies.
Thus, the SWOT tool helps to benchmark ASOS' business and performance along with identifying its competitive stance in the industry. The SWOT report depicts all micro and macro factors and influencers that have a tremendous impact on ASOS' business model, business, and marketing strategies. The SWOT analysis manifests a discussion on all the pertinent factors specifically the strengths, weaknesses, opportunities, and threats that predominate ASOS' internal and external environment respectively.
Operations in more than 200 countries, strong international supply chain, innovative marketing strategies, strong connect with 20-something on social media platforms, availability of 30+ sizes at same prices, gender-neutral collection, positive brand image, a proud partner with GLAAD (one of the biggest voices in LGBTQ activism), focus on fashion with integrity, etc. are some of the biggest strengths of ASOS.
ASOS free shipping strategy is a key feature that allows the company to reach every corner of the world. However, it is also a weakness of the company as the free shipping strategy can hit the margins and increases overhead expenses when products are returned.
Steadily changing fashion trends, wavering buyer preferences, improving incomes, choice of better lifestyles, and advancements in technology formulate huge growth opportunities for ASOS. In order to embrace these opportunities and enhance its business operations, ASOS can expand its product portfolio, add more variety to its product line and invest in technical innovations. Being in a highly competitive industry, ASOS encounters competition threats from top retail players in both online and offline segments who have better brand recognition than that of ASOS.
The SWOT analysis for ASOS is presented below in a matrix followed by detailed analysis:

Strengths
Weaknesses
1.Strong performance across all market segments
2.Focused on delivering best-in-class customer experience
3.Robust supply chain and logistics management
4.Strong customer loyalty in U.K.
5.Authentically and ethically sourced products
1.High non-strategic costs
Opportunities
Threats
1.Scalability of platform across markets
2.Technological investments to improve customer experience
3.Opportunities in shop-able social media posts
1.Geopolitical uncertainty due to Brexit
2.Shift in e-commerce market dynamics
3.Cyber threat and data security
4.Impact of foreign exchange fluctuations
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Detailed SWOT Analysis of Asos

Strength

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Weakness

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Opportunity

1.Scalability of platform across markets: An extensive social media research by ASOS revealed that its consumer (a 20-something) wants a diverse set of styles in products, produced with ethically and sustainably sourced raw material, which can create magic moments at social events. The 20-something of the day also wants a produce which reflects the real world where he lives. Currently the company offers 85,000 products, and with 5,000 new styles launching every week on its platform offers a plethora of choice. The company has a great opportunity to acquire customers as it wants to become the single largest online platform for fashion retail. It can achieve economies of scale by offering more competitive prices. In other words, to achieve existing customer retention and new customer acquisition, the company can use its online-only platform which is easily scalable as compared to a brick-and-mortar store model.

2.Technological investments to improve customer experience: ASOS always perseveres to make shopping more intuitive and personalized for the customer. In order to further improve the customer’s digital experience, the company has employed advanced recommendation algorithms which can make better suggestions to the customer based on his/her shopping experience. The company has built its proprietary features like Style Profile Builder, Back in Stock, delivery status push notifications and Fit Assistant recommendations. Apart from the digital experience, the company has also worked to improve the operational experience for the consumer. The company has always been famous for its rapid delivery and hassle-free returns, and is still pursuing further improvements in these areas. The company has invested heavily to make its global infrastructure network even stronger. For example, the fulfillment center in Atlanta, US has been doubled by facility space and automation of the Euro Hub site has been doubled. The Euro Hub site has increased its storage and throughput capacities by more than 60 per cent. These investments made by ASOS can become game changers for the company.

3.Opportunities in shop-able social media posts: Shop-able social media posts are those posts on social media platforms which are presented as part of the user’s content, but can be clicked to make a purchase on the social media platform itself. This is a recent innovation done by the social media platforms and features like Instagram’s “Shop Now” button, Twitter’s product pages and Facebook’s “Buy” button are gaining huge popularity. The main reason cited for this trend is the constant presence of consumers on these platforms along with reluctance to leave social media and switch to e-commerce platforms.
Instagram is the platform where ASOS is most popular among its customers. As of April 2020, the company has 10.2 million followers with more than 10,600 posts on Instagram. Therefore, there is a huge opportunity for ASOS to sell its products while engaging with its customers. However, according to ASOS, shop-able posts on social media are a double-edged sword because they could disrupt the existing business model of the company. Hence, if the company goes for it, shop-able media posts will have to be rolled out after careful cost-benefit analysis of the opportunity and consequences.

Threat

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WHY BUY THIS REPORT?
TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?

1.Employing strategic tools, SWOT and PESTLE, to study the major internal and external factors affecting ASOS
2.The SWOT report covers a comprehensive analysis of ASOS internal strategic factors like Strengths and Weaknesses, external strategic factors like Opportunities and Threats
3.Mark strategic initiatives that were taken by ASOS to stay ahead of its peers and competitors and attain a competitive advantage
4.The PESTLE analysis of the fashion industry, highlighting the factors that encourage and restrict the global fashion market.
5.Application of the PESTLE/ PESTEL/ STEEPL Analysis for in-depth analysis of all external factors namely, political, economic, social, technological, legal and environmental and highlighting their consequence on the operation of ASOS
6.Penetrations into ASOS’ business diversification, eliciting its key business segments and highlighting its major competitors
7.A comprehensive company analysis to gain insight about company information, company profile, business model, business plans and marketing strategy
8.A concise overview of ASOS business goals or synergies that were achieved via mergers and acquisitions, strategic partnerships and alliances
9.Review of ASOS’ USP or unique selling proposition, mission statement, and vision statement
10.Summary of ASOS’ business model, in addition to analysis of key business segments and business case study
11.A peek into the ASOS' key performance indicators, success factors, value proposition, and core competencies

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References used in Asos SWOT & PESTLE Analysis Report

1.ASOS 2019 revenue - https://www.statista.com/statistics/485103/asos-revenue-worldwide/

2.ASOS annual report 2018 - https://www.asosplc.com/~/media/Files/A/Asos-V2/reports-and-presentations/26-10-2018-ar-v2.PDF

3.ASOS company profile - https://www.reuters.com/companies/ASOS.L

4.How will Brexit impact the UK fashion industry - https://www.standard.co.uk/lifestyle/esmagazine/how-will-brexit-impact-the-uk-fashion-industry-a3931611.html

The detailed complete set of references are available on request in the 'Complete report' on purchase.

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Asos SWOT and PESTLE analysis has been conducted by Divyansh Kharadkarand reviewed by senior analysts from Barakaat Consulting.

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FAQs

What is SWOT and PEST pestle analysis? ›

SWOT & PEST analyses are two methods through which companies plan ahead by conducting research. PEST analysis refers to Political, Economical, Social, and Technological factors which influence the business environment. SWOT analysis refers to Strengths, Weaknesses, Opportunity and Threats.

What is ASOS weakness? ›

Weaknesses of ASOS

Strategy is about making important decisions, and weaknesses are areas where a company could improve with the help of a SWOT analysis. Reducing Market Share: ASOS is getting Intense competition from the global retail players and the e-commerce platforms like Alibaba, AllSaints etc.

What is ASOS's USP? ›

ASOS' USP or Unique Selling Proposition sprawls in being UK's largest independent online and fashion beauty retailer and one of the world's leading brands in the lifestyle and retail sector, as of 2020.

What is ASOS competitive advantage? ›

ASOS focuses heavily on offering a great customer experience, which they achieve through impressive customer support, next-day delivery, free returns, an effective loyalty program, and the addition of new fashionable items on a weekly basis.

Who is ASOS biggest competitor? ›

asos.com's top 5 competitors in July 2022 are: zara.com, urbanoutfitters.com, next.co.uk, boohoo.com, and more.

How is SWOT and PESTLE connected? ›

While a SWOT analysis focuses on a company's internal strengths and weaknesses, a PESTLE analysis concentrates on the external factors. Using both methods together produces a comprehensive evaluation of a project.

Can SWOT and PESTLE be used together? ›

SWOT and PESTLE analysis together allow companies to get a combined view of the internal and external resources, threats, and opportunities. Since both frameworks analyze the environment based on different factors, companies can get a holistic view of the possibilities and threats that exist for them.

What is SWOT analysis and examples? ›

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. Strengths and weaknesses are internal to your company—things that you have some control over and can change. Examples include who is on your team, your patents and intellectual property, and your location.

How could ASOS improve? ›

By increasing marketing efforts to leverage traffic from the sites that their competitors utilize, ASOS could convert undecided shoppers before the competition does, therefore expanding their consumer base and increasing traffic.

Why is ASOS so successful? ›

Just like any other company, ASOS would be nowhere without its customers. The retailer uses its visual commerce platform to showcase their loyal fans. Moreover, they make the display easily navigable by enabling navigation through categories like men's or women's apparel, denim, vacation, and more.

What is ASOS supply chain? ›

Supply Chain manages all production, storage and delivery in the warehouses, as well as the flow of products from suppliers and brands. We make sure everything arrives at our Fulfilment Centre as it should.

What type of brand is ASOS? ›

ASOS plc (/ˈeɪsɒs/ AY-soss) is a British online fashion and cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults.

What does ASOS stand for? ›

So, for those of you in the back who weren't listening, ASOS stands for As Seen On Screen. ASOS.com. That's because when ASOS first launched in 2000, it was a celebrity-linked clothing website.

How is ASOS unique? ›

ASOS has built a reputation for quality and value by offering its customers fun and authentic products, directly from the brands they offer. With easy and affordable shipping options to almost anywhere in the world, ASOS managed to grow its international appeal.

What are ASOS values? ›

ASOS core values include “creativity, positivity, democracy, and people first.” With these values as the guiding principles, ASOS has recorded a remarkable growth trend. Such an outcome is proof of how applicable and impactful these values have been in this corporation making it a top company in the contemporary era.

How do ASOS interact with customers? ›

ASOS has mastered the art of organic customer engagement through the use of a branded hashtag, enabling the company to communicate directly with their fans and establish long-standing relationships with their customers. In doing so, they have built a community of advocates who promote and recommend the company.

Is ASOS direct to consumer? ›

Exclusives. 60% of ASOS's products from other brands are sold exclusively to ASOS to sell to consumers (according to the 'ASOS Story'). The exclusive items are branded items such as Warehouse or Adidas, and they are only available on ASOS.

Why do you want to work for ASOS? ›

We'll give you every opportunity to have your say and fulfill your own ambitions. We have a strong DNA at ASOS and we call it the ASOS Way. We live by our values of being authentic, brave, creative and disciplined in everything. We're committed to promoting a diverse workforce too.

Who is H&M biggest competitor? ›

H&M competitors include Arcadia Group, Abercrombie & Fitch Company, Uniqlo and Avenue Stores. H&M ranks 1st in Overall Culture Score on Comparably vs its competitors.

How much did ASOS make in 2021? ›

In the year ending August 31, 2021, the British fashion retailer ASOS generated an operating profit of 151.1 million British pounds, up from the previous year when it amounted to 151.1 million British pounds.

Is PESTLE the same as SWOT? ›

Unlike SWOT, which is tied to analyzing a specific company's internal capabilities, PESTLE is designed examine a company's external environment. Sometimes referred to as “scanning the business environment,” a PESTLE is meant to be a macro or “big picture” look at the market in which your business operates.

What are the similarities of SWOT analysis and Pestel analysis? ›

SWOT and PEST analyses are similar in that both focus on environmental factors that may affect a company. Both types of analysis use group brainstorming to identifying environmental factors.

Why are SWOT analysis and PESTLE essential to a business firm explain? ›

The threats portion of SWOT and the PESTLE analysis helps you avoid barriers to success. Using PESTLE can ensure that you stay current with any legal issues, such as industry regulations. You also can avoid major gaffes by engaging in business activities counter to the current social and environmental situations.

Which is better SWOT or PEST? ›

A PEST analysis is designed to be simple. It is outward-looking but does not consider internal factors, which can have a more significant effect on the health of the business. SWOT analysis offers a more comprehensive study of both internal and external factors affecting your business.

When should you use a SWOT or PEST analysis? ›

To compare, PEST analysis will only examine external factors that could affect your business (although it will help you think specifically about different areas of interest), while SWOT analysis considers both internal and external factors.

Which company is best for SWOT analysis? ›

The following are some top companies' SWOT analyses: Amazon SWOT Analysis and Company Analysis. Apple SWOT Analysis and Company Analysis. Dell SWOT Analysis and Company Analysis.

What are examples of SWOT opportunities? ›

Examples of opportunities for a SWOT analysis might include training, internships, or career moves. Opportunity examples for businesses include market growth, new technologies, or new investments.

What are examples of threats in SWOT? ›

9 examples of threats in a SWOT analysis
  • Social perception. With the rise of social media, consumers are increasingly aware of the business practices of the companies they support. ...
  • Natural disasters. ...
  • Technological changes. ...
  • Legislation. ...
  • Competition. ...
  • Globalization. ...
  • Data security. ...
  • Rising costs.

Who is ASOS target customer? ›

ASOS says its target audience is 20-somethings.

Is ASOS a growing company? ›

Between 2012 and 2021, ASOS more than quadrupled its worldwide revenue and reached 3.9 billion British pounds as can be seen in this statistic. ASOS's revenue growth is paralleled with its expansion of its shopper base.

How does ASOS position itself? ›

Positioning: ASOS is the leading company behind the idea of providing celebrity fashion to consumers at cheaper prices and thus focuses its products design on the fashion trend.

How ASOS uses social media? ›

ASOS's customer engagement helps build relationships and makes customers wanting more. ASOS uses social media as a productive marketing tool which has increased their outreach to others and for customers to interact and follow them.

How profitable is ASOS? ›

As a result, the company has lowered full-year profit forecasts to between £20m and £60m – down from a £194m profit the year before. Asos first warned on profits in October 2021, forecasting between £110 and 140m.

How does ASOS collect data? ›

We collect the following personal data:
  1. Personal Details, such as your name and email address;
  2. Login Data, such as your username and password;
  3. Marketing Data, such as your preferences for receiving email alerts;
  4. Communications Data, includes all communications we have with you whether by email, post or otherwise; and.

Is there a problem with ASOS website? ›

Asos.com is UP and reachable by us.

Where is ASOS located? ›

Our Warehouse is based in Barnsley – it's the size of six football pitches, so pretty huge. Every one of our products comes here and is checked, picked and packed before making its way by air, land or sea, to be delivered. And, we have a Technology hub based in Birmingham's revolutionary arts and media quarter.

Does ASOS have a moat? ›

ASOS is a UK-based online fashion retailer founded back in 2000. It can be best defined as "Quality, ethical, 20-something fashion at any price". Diving into each definition item separately offers a great way to understand the company, its value proposition, and thus its moat.

Is ASOS a market leader? ›

ASOS, short for 'As Seen On Screen', is one of the most successful online fashion stores globally. It stands among the leading online stores in the clothing and shoe segments in the United Kingdom (UK), where the retailer is headquartered.

Is ASOS a fast fashion brand? ›

ASOS is one of the leading fast fashion companies in the world. Why? Largely because they are a convenient quick-stop shopping experience. ASOS supplies a range of products from men's shorts to women's shoes, and they even have a lifestyle department.

Why did ASOS change their name? ›

Not long after, ASOS expanded and began to sell products that weren't necessarily seen on the screen. This prompted the owners and managers to think more seriously about officially changing the registered name to ASOS Limited.

How do you say ASOS? ›

On their website, ASOS say: “So you know us and love us as ASOS. But people often ask where our name comes from (usually straight after they ask us how to pronounce it – it's ACE-OSS, by the way).” That's that, then. Not “ASS-OS”, not “AY-SOS”, but “ACE-OSS”.

How many products does ASOS have? ›

Jason Gregory, Senior Product Manager, ASOS said: “With 85,000 products on site at any one time, and on average 5,000 new items added each week, it's more important than ever to make it easy for our customers to stay on top of what's new on ASOS.

What is ASOS competitive advantage? ›

ASOS focuses heavily on offering a great customer experience, which they achieve through impressive customer support, next-day delivery, free returns, an effective loyalty program, and the addition of new fashionable items on a weekly basis.

What is ASOS business strategy? ›

ASOS has adopted an affordable pricing strategy. They have a diverse product line that spans the entire price range. The products sold are of high quality but at a lower cost. They have mid-season and end-of-season sales where they sell a product at heavily discounted prices.

What are ASOS aims and objectives? ›

Our mission is to inspire young people to break down barriers and, ultimately, to achieve amazing things. We have so many experts in fashion and tech who love to pass on their talent through the Foundation – it's one of our favourite parts of being ASOS, and we hope we can change lives.

How could ASOS improve? ›

By increasing marketing efforts to leverage traffic from the sites that their competitors utilize, ASOS could convert undecided shoppers before the competition does, therefore expanding their consumer base and increasing traffic.

Why is ASOS so successful? ›

Just like any other company, ASOS would be nowhere without its customers. The retailer uses its visual commerce platform to showcase their loyal fans. Moreover, they make the display easily navigable by enabling navigation through categories like men's or women's apparel, denim, vacation, and more.

What does ASOS Stabd for? ›

So, for those of you in the back who weren't listening, ASOS stands for As Seen On Screen. ASOS.com. That's because when ASOS first launched in 2000, it was a celebrity-linked clothing website.

Who is ASOS target customer? ›

ASOS says its target audience is 20-somethings.

Is ASOS a growing company? ›

Between 2012 and 2021, ASOS more than quadrupled its worldwide revenue and reached 3.9 billion British pounds as can be seen in this statistic. ASOS's revenue growth is paralleled with its expansion of its shopper base.

How does ASOS position itself? ›

Positioning: ASOS is the leading company behind the idea of providing celebrity fashion to consumers at cheaper prices and thus focuses its products design on the fashion trend.

How is ASOS unique? ›

ASOS has built a reputation for quality and value by offering its customers fun and authentic products, directly from the brands they offer. With easy and affordable shipping options to almost anywhere in the world, ASOS managed to grow its international appeal.

What type of brand is ASOS? ›

ASOS plc (/ˈeɪsɒs/ AY-soss) is a British online fashion and cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults.

What are ASOS values? ›

ASOS core values include “creativity, positivity, democracy, and people first.” With these values as the guiding principles, ASOS has recorded a remarkable growth trend. Such an outcome is proof of how applicable and impactful these values have been in this corporation making it a top company in the contemporary era.

What are the major threats to Airbnb now? ›

Threats: Lawsuits for Airbnb, fines for the hosts.

At the moment, the company is facing a number of lawsuits from all over the world. Hosts are also facing legal repercussions (fines) for hosting illegal hotels. In general, it seems the biggest threat for everyone involved is the failure to follow housing protocols.

What is Airbnb's competitive advantage? ›

Key Points. Airbnb is more family and group travel-friendly compared to hotels. In addition, the platform offers better non-urban location listings versus hotels. Airbnb also gains favor from travelers looking for extended stays.

What are Airbnb weaknesses? ›

Weaknesses
  • Airbnb faces developing regulations and legal issues as the law catches up to its platform. ...
  • Lack of quality control for hosts. ...
  • Simplicity of business model makes it easy for other market entrants to copy. ...
  • Some hosts charge high prices. ...
  • There is a lack of a cohesive marketing plan.
25 Feb 2021

Who owns ASOS now? ›

How do you pronounce ASOS? ›

Before you ask—no, it's not AY-sos. According to the 'About Us' section on their website (which we have, funnily enough, never stumbled upon due to the fact that we were, you know, browsing the clothing section), it's actually pronounced 'ACE-oss'.

What does ASOS mean in Greek? ›

Asos (Greek: Άσος) is a village on the west coast of the island of Cephalonia, Greece. It is part of the municipal unit Erisos. Asos. Άσος Asos as seen from the Assos Castle peninsula.

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