Support Data-Informed Decision Making
Admissions Application Data Purge
Executive Sponsor(s): Cathy Handyside
Project manager: Rachel Sullivan
Status: On Track
This project will develop processes to purge admissions data based on University policies.Background: Many admissions processes run slowly because the tables contain millions of rows. Retaining old admissions data carries institutional risk.Objectives: Determine the data we must retain for business purposes. Minimize the risk of having data that people can access that they shouldn't access.... Read more
Build a Transformational Network and Systems
Ann Arbor Campus Fiber Improvements
Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: On Track
To keep up with increasing demand for network resources the university needs to expand the current fiber footprint, installed in 2001. New fiber investments to connect campus buildings in the new network architecture and eliminate all single points of failure is expected to keep the university’s fiber infrastructure current for 30-50 years. Investment in fiber will also substantially lower future... Read more
Deliver Intuitive Research Computing Solutions
Application Question Standardization
Executive Sponsor(s): Cathy Handyside
Project manager: Rachel Sullivan
Status: On Track
The goal of this project is to implement standardized application question text across admitting units. The University of Michigan has 19 Admitting Units with varying application question text. In addition, the responses to the application questions are not loaded to a consistent location in the CSPROD application tables. This causes reporting difficulties since the data may be located in... Read more
Deliver Intuitive Research Computing Solutions
ARC Modular Data Center Refresh
Executive Sponsor(s): Brock Palen
Project manager: Jen Burch
Status: On Track
We need to coordinate replacing the networking for a few hundred hosts in the MDC both Ethernet and Infiniband with minimal disruption to end users.
Deliver Intuitive Research Computing Solutions
ARC Website Migration Unified Research IT Resources Website
Executive Sponsor(s): Brock Palen
Project manager: Elizabeth Lind
Status: On Track
The goal of this project is to migrate the current Advanced Research Computing (ARC) website to the current ITS website. This will include inventorying the current ARC website and identifying migration paths. This will make the ARC website more accessible and continue the goal of a cohesive digital user experience. We picture multiple outcomes:1. Get ARC off med-hosted unpatched WordPress2.... Read more
Build a Transformational Network and Systems
Cellular Service Improvements
Executive Sponsor(s): Andrew Palms
Project manager: Siba El Dallal
Status: On Track
This project will maximize access to cellular service on all U-M campuses and U-M hospitals through targeted strategic enhancements to the service model. ITS is engaging the carriers that operate facilities in the southeast Michigan area (AT&T, Verizon, T-Mobile, and Dish) to deliver a high-quality of experience for all cellular users. Specific efforts include:Installation and support of... Read more
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Secure an Open Society
Cloudflare Implementation
Executive Sponsor(s): Martin Sager
Project manager: Elizabeth Lind
Status: On Track
Cloudflare is a web application firewall that will help protect our services.
Elevate the Customer Experience
Contact Center Service Migration
Executive Sponsor(s): Andrew Palms
Project manager: Deborah Gowan
Status: On Track
A contact center is a department or facility that manages a company’s inbound and outbound customer communications. ITS Infrastructure currently supports Cisco Call Manager which will be out of support and must be retired by June, 2023. There are over 60 customers using this product. The goal is to move existing customers to one of three options: 1) Zoom Call Queue, which ITS already purchased as... Read more
Container Service Platform Upgrade(ROSA)
Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: On Track
The ITS Container Service will be moving its primary production cluster in AWS from a self-managed to fully-managed solution jointly managed by Amazon and Red Hat. The fully-managed solution is called Red Hat OpenShift Service on AWS (ROSA). The project will define and track configuration management, change management, training and communication objectives. The new production ROSA clusters will... Read more
Secure an Open Society
Cosign Retirement
Executive Sponsor(s): Sol Bermann
Project manager: Jeanne Horvath
Status: None
Cosign has been the University's secure single sign-on web authentication system for more than 15 years. Originally designed at U-M, the open source software was once widely used across higher education. Now, only a handful of universities still use Cosign, and the open source community that once maintained and developed it has dwindled. As universities look to the cloud for software, hardware,... Read more
Deliver Intuitive Research Computing Solutions
Covered Visitor Central Information System
Executive Sponsor(s): Cathy Handyside
Project manager: Carolyn Pappas
Status: On Track
The project request to implement and support a central solution for tracking information related to visitors. This is a result of an August 2020 Audits report pertaining to “Visitors” loosely defined as people, who are not appointed by U-M, but who use our public and non-public resources and engage in scholarly, creative, and research work for a finite period of time at U-M. A subsequent working... Read more
DART Infrastructure and Ecosystem Upgrade
Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: On Track
Upgrading DART infrastructure and ecosystem: DART SQL Servers to 2019, Windows Operating System upgrade, and other components of the DART ecosystem. This upgrade will move DART off of a version of SQL Servers that will no longer be supported in the fall of 2023 up to SQL version 2019, and with this move, the infrastructure and ecosystem will up upgraded in conjunction.
Digital Asset Collaborative Service Implementation Project
Executive Sponsor(s): Cathy Handyside
Project manager: Jennifer Swaney
Status: At Risk
This project will implement the Digital Asset Collaborative at U-M service. The Ditigal Asset Collaborative service will provide an enterprise tool, central support team, and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets including photographs and (short-form) videos used in marketing, communications and academic (... Read more
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Secure an Open Society
DNSSEC (Domain Name System Security Extension) Zone Signing
Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: At Risk
DNS (Domain Name System), the "phonebook" of the Internet, is not secure by its original design — DNSSEC adds a level of security to DNS while maintaining backward compatibility and scalability. This is particularly helpful in preventing the misuse/theft of digital financial information like credit cards or tax data, intellectual property, mail exchange records, and other sensitive information.
Support Data-Informed Decision Making
Enterprise Data Catalog Pilot
Executive Sponsor(s): Martin Sager
Project manager: Eric Brannon
Status: On Track
The purpose of this project is to develop a project plan for acquiring enterprise data catalog at U-M. A separate project will be created to implement the data catalog.
Enterprise Vaccine Administration Software Implementation
Executive Sponsor(s): Cathy Handyside
Project manager: Jeff Castle
Status: On Track
The University of Michigan currently does not have an enterprise wide solution for vaccine administration for students, faculty and staff.Current tools in use for COVID vaccine administration were implemented as a result of the global pandemic. Those tools were not licensed or intended for long-term usage in the storage of vaccine data and lack capabilities.Additionally, University Health... Read more
Gift fund task force
Executive Sponsor(s): Cathy Handyside
Project manager: Jen Burch
Status: On Track
Develop an enterprise solution to provide units with easy access to necessary information to oversee and carry out their responsibilities for stewardship and management of gift funds as defined by proposed Policy and recommend an implementation plan.
GitLab Retirement
Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: On Track
Retirement of GitLab and coordination of communications & organizational change management to help guide the current users onto an alternative as needed.
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